Focused Technology Reviews 

565
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I purchased a screen which came in their own packaging. The order I made was an error because I ordered the wrong kind (completely my fault). So I returned it using the instructions from their custome... See more

Rated 5 out of 5 stars

A while back, our church was looking for a new computer projector. We meet in a gym so had specific needs in terms of brightness, projection angles, image size, and distance to the projector, because... See more

Rated 1 out of 5 stars

They advertised an item for about 10% less than other retailers. But a few days after I ordered it (and they took my payment) they cancelled the order without ANY communication whatsoever. I had to f... See more

Rated 1 out of 5 stars

I ordered an Optoma HD 146X projector from this seller but received a product that doesn't have any model information, nor menu. Functions that 146X has do not exist in the product I received. Many ke... See more

Company replied

Company details

  1. TV store
  2. Electronics Store

Information provided by various external sources

Focused Technology is a leading retailer of audio visual products, serving educators, business professionals, military personnel, religious organizations and home theater enthusiasts through out the world. Focused Technology has been serving the audio visual market since 2000. Our sales professionals have years of industry experience and we will use that experience to help you find the right equipment at the very best value. Additionally, we maintain partnerships with all of the major manufacturers. Frequent meetings with our manufacturers and continuous training of our sales staff ensures that our projector experts are familiar with new product releases and the latest technology.


Contact info

2.8

Average

TrustScore 3 out of 5

565 reviews

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No recent history of asking for reviews

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2.8

All reviews

(565)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable and Responsive

I'm a volunteer for a church in the Boston area. We have bought two AV systems from Focused Technology -- the second one after the excellent experience we had with the first one. We stumbled across FT while looking for a projector for the first system. They gave us some good advice and beat Sweetwater's price not only on the projector but on the motorized screen, mixer, and amplifier as well. The second system was for a huge room, involving a laser 8,000 Lumen projector and 193" diagonal measure screen. FT was able to guide us to the right equipment for this demanding application. We definitely recommend FT to others and will consult them again for any future needs.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

My old screen was 13years old and…

My old screen was 13years old and needed to be replaced. The salesman was very patient looking at various options. Ended up finding me a replacement screen that fit my old frame. Super easy to install and looks great.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service and product

I work for a property management company and sometimes getting invoices paid for "out of network" vendors can be slow to process. Christopher was great and worked with me during that time and shipped my order as soon as the invoice was paid.
Quality of the product is as expected and I am pleased with my purchase.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I ordered an item that was backordered at every store I checked. I called to ask when they would get it in and was told "next week", which was the best answer I had gotten from any store. About 15 minutes later, I received an email asking if I had accidentally ordered the wrong item and I had. The sales team went above and beyond to check on my order and not simply give me a quick answer and move on. Thanks for helping me out of my own mistake!

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Eiki Projector

I ordered an Eiki projector on-line for a theater in our nature center. The order process was simple and quick. My order arrived quickly and was in good shape. The projector works great and exceeded our expectations. I would order again from this company without hesitation.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

I bought a projector and it is working…

I bought a projector and it is working to its potential. I got it at an affordable price of which it would have been really expensive somewhere else. The delivery time was not that bad though. The entire process of acquiring the projector was smooth, I did not have any problems with it so far, everything is working fine. I got exactly what I ordered.

March 16, 2020
Unprompted review

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