FoldingBed.ca Reviews 197

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Very good quality of Jay-Be foldable twin bed - Product purchased online on saturday, packed on sunday and arrived on tuesday at my house, very fast and in excellent condition - Thank you very much

Rated 5 out of 5 stars

The bed was purchased online, but we did the drive to pick it up. We aren’t local, but it was reasonable. During the very easy assembly, we realized the headboard was missing. I must say, Eugene was... See more

Rated 5 out of 5 stars

Eugene sent a detailed reply to my initial email inquiry in under five minutes, and less than eight hours later two J Beds were in my house. (I'm local, naturally.) Not many companies can do better th... See more

Rated 5 out of 5 stars

I had many questions before deciding to buy the JBed and these were all answered prompty & informatively. Ordering was easy. Shipping was trackable. Only thing was estimated delivery day was not ind... See more

Company details

  1. Bed Shop

Information provided by various external sources

The only Canadian store that specializes in folding beds, guest beds, and cots. English-made folding beds by Jay-be. Easy to fold up, on wheels, lifetime warranty on the frame.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 4 out of 5 stars

Good

The beds came quickly and even though one roller wheel wasn’t right. They fixed the problem quickly
Thank you

October 7, 2023
Rated 3 out of 5 stars

Decent bed, not great delivery service

Overall, the bed appears to be solid and reasonably comfortable, and should work well for the intended purpose.

The delivery experience was less than great, though. The bed showed up on time, but it looks like it fell off the truck a few times along the way. The box was pretty damaged and some of the pieces inside had scrapes and dings in them.

I'd recommend this product, but probably better to pick it up rather than relying on delivery.

July 8, 2023
Rated 4 out of 5 stars

Bed is fine

My the legs at either end of my bed are off the ground when folded out. So the bed essentially rocks like a teeter-totter. I’ve been trying to call the customer service number for the past 2 days and no one answers.

Edit…turns out the customer service number I was calling (that comes in the box) is for the company that makes the bed. Foldingbed.ca was good to work with and gave directions on how to fix the bed.

May 3, 2023
FoldingBed.ca logo

Reply from FoldingBed.ca

Rick, which number are you calling?? We received only 1 email from you and I replied earlier today: the frames often come out right from the factory, if you flip the bed and press on the 2 middle supports it will straighten out. This needs to be done just once.

Rated 5 out of 5 stars

Great Service! Folding beds.ca - Jaybe Crown Premier roll away bed

I recently ordered the Crown Premier Folding bed from foldingbed.ca and was thoroughly impressed with the product and service. The bed was shipped quickly after I ordered and extremely easy to assemble. My order was missing the bolts for attaching the headboard so I reached out to the customer service and received a response within hours. They immediately shipped the missing bolts which arrived shortly. Wonderful customer service. The bed itself is also amazingly comfortable. It is 30” wide which is half the width of a queen bed. This might be small for some people but is perfect for me. The bed rolls into the closet easily and only uses half of a normal closet space. This bed is a absolutely perfect. So comfortable. It is low to the ground so that may be an issue for some, but for me it’s really perfect. As comfortable as my regular bed. The pocket coils and spring support system are amazing.
I had originally been looking at a Murphy bed solution, but after coming across these Jaybe rollaway beds I realized that I could get more space free in my spare room by going with a roll away bed instead of a Murphy bed. I was very surprised that the rollaway beds from Jaybe are a much more affordable option than Murphy beds and in my case are an overall better solution.
I strongly recommend the seller Foldingbeds.ca as well as the product Jaybe Crown Premier rollaway bed.

April 3, 2023
Rated 1 out of 5 stars

Good product

Good product. Extremely poor customer care. One can send an email to the company...never, never expect an answer. There is no phone # to talk to anyone...none. I had a delivery point concern (wrong village on shipper's label). I was concerned...ultimately contacted courier company...got it straightened out. But the actual shipper, Folding Bed.ca...does not communicate in an appropriate way. Am satisfied with the final outcome and product quality.

April 3, 2023
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Reply from FoldingBed.ca

Paul, the bed was shipped to the address that you provided and correctly made its way to you. I'm sorry for no replies, we were short staffed during the week when you emailed us and we did have an auto-responder to that effect. But failure to reply is only one detail. You are giving us no credit for timely shipping and great quality beds, i will leave up to the readers to decide how balanced this review is.

Rated 5 out of 5 stars

Great product Good Service

Website is easy to navigate price range is good, availability is great. People were quick to respond to emails and pick up if you wanted that was available o problem. The product was as advertised and the quality is good. The guests using the beds were quite happy this past weekend. Ted Ramm

April 3, 2023

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