I was a bit skeptical about this website at first and spent several days checking whether my order had really been processed and shipped. However, everything arrived exactly as promised within a week.... See more
Company replied
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I was a bit skeptical about this website at first and spent several days checking whether my order had really been processed and shipped. However, everything arrived exactly as promised within a week.... See more
Company replied
All good most plant are healthy good genetics, just anthurium queen was damaged but this plant very sensitive how I know.
Company replied
Honestly. We should not order plants in winter right? With my last plant provider things went horribly wrong and i was hesitant to buy online again. But foliage factory convinced me completely. I or... See more
Company replied
I'm loving the wide choice of plants (type, size), the prices and the regular promos. I was a bit upset at the shipping cost when ordering at first, but seeing how carefully everything was packed, I... See more
Company replied
Foliage Factory is a trusted European source for rare and healthy houseplants, shipped securely from Germany and the Netherlands. Since 2018, we’ve helped over 15,000 customers grow their collections with confidence, from first-time plant buyers to serious collectors. We specialize in tropical houseplants, rare aroids, Hoyas, variegated cultivars, and pet-safe options, always selected with care and backed by verified botanical knowledge. Every order includes clear care guidance, professional packaging, and our 28-day plant guarantee. What sets us apart: • Carefully selected plants, packed by trained staff • Clear, expert care instructions for every plant • Secure EU-wide shipping with tracking • Full support for returns and refunds under EU law We also supply high-quality substrates, breathable pots, nutrients, and pest control, tested and trusted by real growers. If you’re ever unsure or in any way unhappy with your order, our team is ready to assist quickly and directly, just contact us - we are only one email away. We’re more than just a plant shop. We’re here to help you grow, with transparency, real expertise, and support that doesn’t stop after checkout. Explore our curated selection and start your next plant chapter with Foliage Factory.
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Reply from Foliage Factory
Absolutely fantastic service. UPS messed up big time TWICE and still you guys managed to make me want to order from you. That's how good it was. ;)

Reply from Foliage Factory
the order arrived quickly. The plants are very beautiful. Totally recommended. Thank you

Reply from Foliage Factory
Very healthy and well packed plant. Unfortunately there was one plant that ordered couldn’t be delivered as it was out of stock hence 1 star less.

Reply from Foliage Factory

Reply from Foliage Factory
Most of my plants in my order arrived in excellent condition to Sweden. A few suffered some damage in shipping and customer service was very understanding and very quickly shipped a replacement. I will definitely order from here again, customer service is excellent!

Reply from Foliage Factory
Thank you for the beautiful and healthy plants! Everything went great for the company, in fact here in Finland the box was on the Posti's shelf the wrong way round, even though the box says 'this side up' 😅 Luckily the somersault did not harm the plants.. I will continue to order 👌🏻

Reply from Foliage Factory
Beautiful plants that arrived very healthy despite an issue with the transport, which wasn't the seller's fault and which they tried hard to solve. Only one tiny plant seems to have suffered, and I was immediately offered a refund. I'll definitely buy from them again as they have many rare plants I haven't seen anywhere else, or only at much higher prices. It did take a couple of weeks from the time I made the order until the plants were here, so don't wait until the last minute if you need them by a specific date. Overall, the quality and service definitely make up for this.

Reply from Foliage Factory
I had some problems with my order but they solved it satisfactory and the plants are high-quality to a good price! Great selection!

Reply from Foliage Factory
I'm loving the wide choice of plants (type, size), the prices and the regular promos.
I was a bit upset at the shipping cost when ordering at first, but seeing how carefully everything was packed, I can only understand and I'm actually thankful for all that attention.
I've received my plants 3 weeks ago and they're healthy, beautiful and thriving.

Reply from Foliage Factory
A seller, who cares about their clients exceptionally well. I had a lost shipment due to carrier mistake, and plants were reshipped again with no hesitation and damaged plants also replaced. Do recommend and will order more!

Reply from Foliage Factory
The plant came perfect. Packed safely and with care. It has already grown a new leaf and it’s healthy!

Reply from Foliage Factory
I was so shocked when i got the package, from outside it was packed perfectly but when i opened it, the small plants is so dry and fell out from the pot and yes i try to save it by put it inside my greenhouse but seems its not survive. One of the hoya that i got is root rot and the leaves is yellow, I don't know what happened, might be the distance. I'm to dissapointed to write you right away after i got the package, but next time please be more concern about the plant you sent to your customer. Thank you

Reply from Foliage Factory
A couple of plants arrived damaged on the mail and I took photos and contacted the customer service right away. They were really helpful and immediately offered to send the damaged plants again without further costs. Highly recommended❣️👍

Reply from Foliage Factory
The plants looked beautiful when they arrived. My only concerns were the packaging was not done very well, I found one of my plants tilting and it was root bound that I have no choice but repot it right away. Overall, they are very nice. Thank you!

Reply from Foliage Factory
Very pleased with my purchase. The plants came well packed, with no fallen leafs (remarkably, since they did a Germany-Portugal trip). And are already settled and growing.

Reply from Foliage Factory
Four stupendous philodendrons, well rooted.
The packaging was the best I've ever seen in international shopping.
The transport from the Netherlands to Portugal took exactly 7 days, but the plants came out of the packaging without a single scratch.
I will certainly buy again, I'm just waiting for some plants to be back in stock.

Reply from Foliage Factory
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