The Folio Society Reviews 32,193

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as beautiful works of art that are cherished for generations. The ordering process is frequently highlighted as fast and straightforward, with many consumers appreciating the prompt and efficient delivery service. People are also very satisfied with the careful and protective packaging, which ensures items arrive in perfect condition. However, some customers have experienced issues with delivery, citing incorrect addresses or problems with specific carriers like FedEx. A few reviewers also expressed minor dissatisfaction with the binding and cover materials of some editions, preferring older styles, and occasionally noted a limited selection of illustrations or a lack of sealed plastic protection for books.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the beautiful artwork, unique selections,... See more

Quality

Consumers find quality to be positive, consistently praising the excellent craftsmanship and attention to... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently praise the fast shipping,... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the quick processing and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the fantastic service,... See more

Based on these reviews

Rated 5 out of 5 stars

World. Class. Customer. Service. Bar. None. First off, they answer the phone. You speak with a person who will empathize, listen, take notes (and share notes with their colleagues), actually do... See more

Rated 5 out of 5 stars

I’ll be buying from Folio often. They have an ease of use web site showing there current and back catalogue of special edition hardback books which is enjoyable to navigate and purchase from.... See more

Rated 5 out of 5 stars

Folio Society ships almost as soon as my orders are placed & packs my orders to survive undamaged after crossing the Atlantic & delivery to my home in Georgia, USA... And I LOVE the beauty of thei... See more

Rated 5 out of 5 stars

The Illiad and The Odyssey make such a beautiful pair on my bookshelf. The cover and edge art are incredible and the stories just come alive. They have both been favorites of mine since high school bu... See more


Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 5 out of 5 stars

Folio Society Is Great!

My book came quickly and was very well packaged so it was undamaged. The illustrations and cover are absolutely gorgeous. I will definitely be purchasing from Folio Society again. I think these books are reasonably priced as well for the quality.

April 2, 2026
Rated 4 out of 5 stars

The art pops

The illustrations do make the folio society a great collectors book. They are a little pricey but very high quality and had great attention to detail. A really great gift or art peice.

April 2, 2026
Rated 5 out of 5 stars

Attention to Detail

The books arrived quickly and very well wrapped and packed. The card inside telling me the name of the packer added a personal level of responsibility that is appreciated.

April 1, 2026
Rated 5 out of 5 stars

Brilliant Folie Society

I am so pleased with the overall experience and quality of product / service from The Folio Society.

The book was beautiful and so well packaged and presented that it exceeded my expectations.

There was a slight problem (delay / mis sorting by the delivery company). I should emphasise that this was nothing to do with The Folio Society but they could not have been more helpful and understanding. Checking for me with the delivery company and following up to make sure item eventually arrived and even arranged a duplicate product to make sure I was not disappointed.
A fantastic service and experience, thank you!

April 1, 2026
Rated 5 out of 5 stars

A truly splendid work of art!

A truly splendid work of art. The Folio Society’s edition of The Iliad exceeded all expectations—beautifully crafted, top-quality materials, and a presentation that makes it a joy to own and read. It’s become a favorite in our household, and the whole family loves it. Shipping was impressively fast across the pond as well. We’ll absolutely be back again. Thank you!

April 1, 2026
Rated 4 out of 5 stars

10/10 except.....

Service and Delivery including packaging was great. The books are jaw dropping beautiful 10/10. The only thing i missed especially in that price segment was a built in book mark, I mean its a no brainer. Every other special edittion I own has one.

April 1, 2026

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