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Rated 1 out of 5 stars

Doesn’t work. Total rip off. Company refuses to issue refund despite their guarantees. TOTAL SCAM. DO NOT PURCHASE. Their written guarantee says that they will make full refund within 180 days of... See more

Rated 5 out of 5 stars

I've been using Folix22 for about 3 months — the results are noticeable, though not immediate. Hair fall has significantly decreased, especially after washing — I used to lose a lot on the brush, now... See more

Rated 4 out of 5 stars

Got the package with product but no receipt, no information except for the micro sized lettering on the bottle. Haven’t started using it yet but those two things jumped out at me instantly .

Company replied

Rated 1 out of 5 stars

Poor communication tried to cancel several times and still waiting for a return label. I want a refund and have an opened box ready to ship back! I don’t trust this product after reading reviews. I... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Folix22 is here to provide scientific hair growth products and put an end to hair loss for millions of men and women.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TOTAL SCAM

Doesn’t work. Total rip off. Company refuses to issue refund despite their guarantees. TOTAL SCAM. DO NOT PURCHASE. Their written guarantee says that they will make full refund within 180 days of purchase - it’s a lie. I asked for full refund 120 days after purchase.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Experience with

I've been using Folix22 for about 3 months — the results are noticeable, though not immediate. Hair fall has significantly decreased, especially after washing — I used to lose a lot on the brush, now it's much less.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have been using this product for well…

I have been using this product for well over 4 months now and have noticed the biggest difference in my hair. I was severely losing my hair and now I can see a world of difference. I use this in conjuction with pumpkin oil, rosemary oil, and prescription Finasteride. My hair has turned from balding to new patches of hair growing. I have received so many compliments on my hair growth by people who noticed that I was losing my hair a months ago. If you cannot get the finasterde, I would recommend taking some sort of hair supplement like biotin or Viviscal. Do it every day and it is not going to happen overnight, but you will notice a difference in a few months.

August 15, 2024
Unprompted review
Rated 4 out of 5 stars

Great product I have been using it for…

Great product I have been using it for a while and my hair loss has lessened! I ordered some more but delivery was delayed as I ran out of the product!
Thank goodness I now have them and am continuing with my treatment!

August 1, 2024
Folix22 logo

Reply from Folix22

Thank you for the review

Rated 1 out of 5 stars

horrible company

horrible company! i received my item months later and they ignored every one of my emails and attempts to find out about my order. Made zero change on my hair and took months to deliver. Will never order from them again!

August 1, 2024
Folix22 logo

Reply from Folix22

We apologize for the delay in communication and any disappointment with the product. This is not the experience we want for our customers.

Rated 2 out of 5 stars

I ordered 4+2 bottles on 16 June 2024

I ordered 4+2 bottles on 16 June 2024. It's now nearly 2 months and I have not received my order. Meanwhile, I ran out of Folix and have not been using Folix for a couple of weeks now. This disrupts my usage and perhaps because of that, I cannot assess the effectiveness of Folix to grow my hair or to ensure my hair does not drop further.

August 15, 2024
Rated 1 out of 5 stars

After waiting for over three months to…

After waiting for over three months to receive my order, I contacted your company with my order number and received no response. I find it unacceptable that no one reached out to provide an explanation or an update on the status of my order. I did receive my order but was very disappointed with my experience.

August 1, 2024
Folix22 logo

Reply from Folix22

We apologize for the delay in communication and any disappointment with the product. This is not the experience we want for our customers. How is your hair right now?

Rated 1 out of 5 stars

Lack of customer support

I asked for my subscription be cancelled twice, well in advance, but the money was still taken from my account and hasn’t been refunded and I’ve had no response to my emails

July 18, 2024
Folix22 logo

Reply from Folix22

Hello! We have canceled your subscription

Rated 1 out of 5 stars

Poor communication

Poor communication tried to cancel several times and still waiting for a return label. I want a refund and have an opened box ready to ship back! I don’t trust this product after reading reviews. I had cancelled the several weeks before any item had shipped yet they have ignored my request. I am now working with my financial institution to help resolve.

July 18, 2024
Folix22 logo

Reply from Folix22

I see that you have been refunded, plus you have received your order. Have you started using it?

Rated 1 out of 5 stars

I ordered a produced over 6 weeks ago…

I ordered a produced over 6 weeks ago and have not received it. I have emailed the company many times with no respond. I would love for the company to respond or give me a refund. I ordered before with great experience.

May 5, 2024
Unprompted review
Rated 1 out of 5 stars

Doctored Doctors on the Web Page

I was checking out this site today (18/06/2024) after seeing a lot of negative reviews, as I like to look for signs of a scam on store pages - BIG red flag when I got to a section titled "Experts Speak." They show a small gallery of photos and quotes of alleged dermatologists that have seemingly gone to bat for Folix's hair growth serum.
What it actually is, is a hodge-podge of random photos of doctors, regardless of field, with made-up names listed under them, cobbled together.

The most egregious example, I found, was a picture of an alleged dermatologist with the listed name "Sophie Dubois," a "RENOWNED" dermatologist from Switzerland. The photo is actually of Nicole Eter, the Director of the University Eye Clinic in Münster Germany. You can even see the UKM logo right on her lab coat in the photo being used.
They also used the same fake name twice for two different men, lol.

So for anyone wondering if Folix22 is a scam, ask yourself why they feel the need to make up "expert" testimony using fake names, made-up credentials, or both.

And Folix22, if you try to modify the site after the fact, so you can later accuse me of slander, just know that I have screenshots of what I'm describing ready to go for Trustpilot staff - it won't work.

June 18, 2024
Unprompted review
Rated 1 out of 5 stars

Is the Folix company a scam?

The Folix company refuses to delete the FAKE testimonial video they made from my media appearances that discuss FDA-approved therapies. They did not respond to my letter which requested them to remove the video which they edited to make it appear that I endorse the hair growth product. I DO NOT endorse this product. It could contain impurities or other ingredients that cause harm to your scalp and hair. How can you trust a company that edits together YouTube videos to make it seem like respected doctors endorse the product, when they do not?! Illegal, immoral and disgusting. Shame! There are many effective treatments that are safe and work, but probably not this! Sincerely, Dr. Alan Bauman, MD, ABHRS

June 11, 2024
Unprompted review
Folix22 logo

Reply from Folix22

We do not use any video of Alan Bauman, and we do not make any false claims. Our ingredients are all-natural and formulated by dermatologists.

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