Fombag Bean Bag Chairs Reviews 921

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Awesome product. We ordered from another bulky bag company and never received our chair. It was meant for a gift for our granddaughter. We found Fombag online and they shipped it out the same day we o... See more

Rated 2 out of 5 stars

it's not 1 star because I'll give them the benefit of the doubt, since I haven't heard anything. Although, I placed my order Jan 1st. It's February 8th and I haven't as so much received an email. Noth... See more

Company replied

Rated 5 out of 5 stars

The whole family is obsessed! Our toddler climbs up one side and slides down the other. My husband has already taken a few naps in it. The size foot size is absolutely perfect, my husband, toddler,... See more

Rated 5 out of 5 stars

Had some concern about colour fading of my bean bag so instead of returning the product I contacted customer service. Awesome team. They even suggested me to check the fill level of my bean bag and en... See more

Company details

  1. Furniture Store

Information provided by various external sources

At Fombag.com we sell the worlds most comfortable foam filled chairs.


Contact info

3.7

Average

TrustScore 3.5 out of 5

921 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Reised review - Re-fill recieved , great customer service, happy customer!!

Edited Review - I had reached out to Fombag regarding my product and they were very responsive. They asked for a picture of my product and send me more foam filling. The bean bag/ Fombag is so comfortable and cushioned up now. I love that their customer service team worked great and fast and I didnt have to follow up with them at all after the 1st e-mail. I received the filling within 10 days. I highly recommend this product. I got a 6Ft Foambag with corduroy cover. It is worth the money you are spending, especially with their customer service guarantee.

Old Review - We ordered 6 ft. fombag and gave it 3 days for expanding. Today is the 4th day and it hasn't filled out the outer cover yet. We think it has very little memory foam. This was supposed to be a bday gift for my boyfriend and I'm very disappointed

September 27, 2020
Unprompted review
Fombag Bean Bag Chairs logo

Reply from Fombag Bean Bag Chairs

Hello!

It takes about 5-6 days for our product to fully expand! Even after that however if it is still not looking good we are still able to assist you with more fill!

We will be reaching out to you via email to assist you further with this!

Rated 4 out of 5 stars

Comfortable seating material, But requires more than recommended

I purchased 30 lbs of foam for my home sewn, own beanbag chairs. Filling them was really messy! I was disappointed that there were hard pieces with sharp edges attached to some pieces. I had to take them off, for safety of the people who will be sitting in the chairs. It's been 5 days since I filled them, and I really don't see how much more the foam has expanded. The foam is comfortable to sit on, but much more is needed to fully fill up, than is recommended.

September 22, 2020
Unprompted review
Rated 2 out of 5 stars

I was expecting cut up pieces of foam

I was expecting cut up pieces of foam. What I got was trash. Trash and more trash.
I can't use half of the bag. Never again use this company.

September 20, 2020
Unprompted review
Fombag Bean Bag Chairs logo

Reply from Fombag Bean Bag Chairs

Hello Alice!

We are very sorry to hear that you are displeased with our Foam...

It is not supposed to be the way you described however! We will be reaching out to you via email to investigate what you have there and fix the issue ASAP!

Rated 5 out of 5 stars

I left a message last evening and Brad…

I left a message last evening and Brad returned my call this morning. I told him
that I’m very interested in 2 bean bags for my daughter’s birthday on Sept. 20th. He answered all my questions I had about the bags and made some suggestions as well, which I appreciate very much.He was pleasant and easy to talk to and was very helpful. I’m excited, and I know my daughter will be very surprise. Brad is a great asset for your company.

Angie

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fombag Bean Bag

The website is very easy to use, and I would highly recommend this company to anyone interested in purchasing a bean bag.

September 16, 2020
Unprompted review
Rated 1 out of 5 stars

This "shredded" foam is going into my…

This "shredded" foam is going into my sofa cushions. It's not shredded at all...just big chunks, some 4-5" long! I will have to spend a huge amount of time cutting it with scissors before it will be usable. DISAPPOINTED

September 10, 2020
Unprompted review
Fombag Bean Bag Chairs logo

Reply from Fombag Bean Bag Chairs

Hello!

We are very sorry for the inconvenience... Yes some of our foam pieces are a bit larger, the machines used to cut up the foam do not cut it in a uniform size, but most of them are around the 1-3 inch range!

We will speak to our warehouse to ensure that large pieces like that are not put into production as they should have been doing so already, again I am very sorry about that...

We will be reaching out to you via email to assist you further in the matter!

Have a great day!

Rated 3 out of 5 stars

Chunky foam

I got the 6ft fombag. I think I just don’t like how loose the cover is or maybe the insert just didn’t fluff up enough. Also the foam inside is chunky (yes I continue to break it up and roll it around) and you can feel it when laying on it. Still comfy tho

September 10, 2020
Unprompted review
Fombag Bean Bag Chairs logo

Reply from Fombag Bean Bag Chairs

Hello!

It sound as though your bag may be under stuffed! This is a very simple solution and we will be able to assist you ASAP! We will be reaching out to you via email shortly to do so, have a great day!

Rated 5 out of 5 stars

Great purchase

I can honestly say that I was a bit leery of these at first, considering the price. They went on sale, so I decided to give them a go. I ordered the 6-foot loungers for my kids. They wanted new beds, and my youngest ones were to the point that they had out-grown their beds, so I decided to try these out as a fun alternative.
They came promptly, packaged securely and safely. The foam insides are wrapped in plastic, then placed into a blue zip-up bag to keep it secure. The cover is in a separate bag inside the box.
The kids had fun breaking up the foam to get the expansion process moving. I didn't put the cover on them until after they had expanded for a full day. I can tell you that they were not lying when they said that the full expansion takes 4-5 days. I thought they were just the right size and cute after the first day of expansion. I was in for a surprise though. These things are HUGE. Way bigger than I had planned for, so plan ahead space-wise.
The great thing about them is that they have a seam on both "ends", so you can change the way it sits. you can have it laying on it's "side" for the lounger shape (which my kids use as a bed); or you can stand it up on the "bottom" and use it for a single seat.
They seem to have a strong and sturdy seam considering how my kids have flopped and jumped onto them. I like how the cover is removable and washable. I have yet to wash them, so I can't tell you how they will hold up to being washed, but I'm sure they will be fine in a machine on the gentle cycle.
I ended up ordering five of these for the household. Everyone loves them.

September 8, 2020
Unprompted review
Rated 3 out of 5 stars

Good Bag Flawed Company

Pro: Good price, quality fabric with the premium Espresso Plush Corduroy, fast shipping.

Cons: Company under fills the bags compared to their website listings. The under fill amounts to about 10lbs for the 5 or 6 foot bags. Seen this mentioned in other reviews as well. The price might be worth it to buy an extra 10lbs of filling to put into it, but I can't really condone the dishonest listings. Also the 24 hour sale price just resets everyday.

September 5, 2020
Unprompted review
Fombag Bean Bag Chairs logo

Reply from Fombag Bean Bag Chairs

Hello!

Oh no there is not need to buy more fill! When our customers face issues with fill we provide it free of charge!

It seems you are facing this issue as well so we will be reaching out to you to help you fix this problem!

Speak to you soon!

Rated 5 out of 5 stars

Great experience and product!

Not only is my fombag good quality, but it was a little under-filled so I contacted customer service and had the best experience. I informed them that my bag was under-filled and that I had moved to a new address and they responded with a shipment of additional filling to my new address immediately. I am so happy with my bag and my experience! I would definitely recommend fombag!!

September 5, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy- definitely recommend!

Not only is my fombag good quality, but it was a little under-filled so I contacted customer service and had the best experience. I informed them that my bag was under-filled and that I had moved to a new address and they responded with a shipment of additional filling to my new address immediately. I am so happy with my bag and my experience! I would definitely recommend fombag!!

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy, use Comfy Sac

The product is simply inferior to comfy sack. I own a 6’ lounger from comfy sack and I purchased this thinking hey it’s a bit cheaper. Also the color on the website (green) did not match the product (teal). Absolutely do not buy. Go with comfy sac.

August 21, 2020
Unprompted review
Fombag Bean Bag Chairs logo

Reply from Fombag Bean Bag Chairs

Hello!

We are very sorry for the delay, yes it was due to the Covid virus and is not normal at all! Anyone that was expected to experience this delay was informed via email, but it seems you did not receive this message...

As for receiving the incorrect product, we will contact you ASAP via email and assist you further ASAP!

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