Saved around €400 - €600 on an S24Ultra which had perfect battery life and was given a free charger. Was met with great customer service even before going into the shop, I contacted through Whatsapp a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought my 3rd phone in fone4u and extremely happy with my purchases always top customer service great prices and products.
Got my s23 ultra Screen Repair and bought few phones here always great prices and great customer service
The ordering process was painless. Their website is clear and concise, allowing you to make an accurate choice without many questions being unanswered. Should you need to, their customer service... See more
Company replied
Company details
Information provided by various external sources
Best Quality Used and New Mobile Phones and Computers
Contact info
Fone4U Tolan Street Ballina Co MAyo, F26 XT02, Ballina, Ireland
- 09674960
- support@fone4u.ie
- fone4u.ie
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got my s23 ultra Screen Repair and…
Got my s23 ultra Screen Repair and bought few phones here always great prices and great customer service
Always great bought my phone very happy…
Always great bought my phone very happy with it
Had a wonderful experience with Fone4u…
Had a wonderful experience with Fone4u team and I'll recommend everyone to visit them for phone repair and purchase :)
Bought my 3rd phone in fone4u and…
Bought my 3rd phone in fone4u and extremely happy with my purchases always top customer service great prices and products.
Great Customer Service/ Official Parts
Saved around €400 - €600 on an S24Ultra which had perfect battery life and was given a free charger. Was met with great customer service even before going into the shop, I contacted through Whatsapp and got responses to my question immediately. Had an issue in the first 3 days due to my own fault, brought it in and got it fixed instantly free of charged.
Amazing experience- customer service is…
Amazing experience- customer service is excellent couldn’t recommend more! Love my new iPhone 16 in perfect condition
Outstanding customer service and excellent value.
Outstanding customer service from initial enquiries to post delivery. All questions were answered fully and honestly, with no sense of ‘hard selling’ at any stage. The price of the phone was the lowest on the market by a country mile and was delivered very quickly, arriving in perfect condition in original unopened Apple packaging and meeting all online checks. Overall, by far my best experience in two decades buying phones - I shall certainly be advising all friends and family that this should be their first choice of supplier.
Excellent service
Excellent service. Speedy delivery. Great communication. Very professional and kind. Happy to buy again.
This company is one big mistake.
My experience with this company it’s a big mistake and a huge disappointment. I made an agreement with them to buy a new phone, they promised to deliver it to the shop within a day, and then nothing! Silence!
I didn't receive any information for the last couple of days. They don’t care about customers. so definitely I do not recommend this company.

Reply from Fone4u
Very professional
Very professional, I had a problem with the delivery (parcel stolen) they act quickly solving the problem. Definitely recommend the Shop 100%
Wonderful experience
Wonderful experience. Lily was so knowledgeable and patient. So helpful as well with setting up our son’s first iphone! Would highly recommend.
Lily has been brilliant to deal with
Lily has been brilliant to deal with, so incredibly helpful, explaining everything so clearly when buying a new phone, managing transfer etc. I would highly recommend these guys.
I found the staff very helpful
I found the staff very helpful, I got a full walk through of the Android and IPhones, lots of good advice, and great value phone too. Thank you
thats my 5th time i bought iphone here…
thats my 5th time i bought iphone here absolutely delighted best shop u can trust
Charges double the price for crappy…
Charges double the price for crappy screen protectors that doesn't even cover your phone properly. The owner only cares about charging people more money money. And goes mad saying your lying when speaking the truth and had this happened to me won't ever go back to him! Much better phone shops in bray with genuine people and prices!

Reply from Fone4u
Great service
Great service, nice discount to compensate for a tacky job from another shop a day before. Friendly helpful staff
Top of the range service
Top of the range service. Would defo recommend if in the lookout for a new iPhone👍👍
Will buy again
Made a purchase on Sunday night. Received it on Tuesday morning by Anpost.
Brand new A55 5g. Transfer files from my old phone to the new phone withno issue and very fast. Above all, it’s only 60% of the price that other retailers ask.
Ordered a phone and iPad Monday the…
Ordered a phone and iPad Monday the phone condition was labeled as excellent and it was pretty much br and new
The iPad was brand new still seal as well received order within 48 hours and very quick response back when messaging will use them again
At first i was skeptical about buying…
At first i was skeptical about buying phone online but then i went ahead with it. Got the order the very next day after payment. It was a smooth service and a great experience. We got what we wanted. Thankyou
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







