Fone4uReviews 

152
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Saved around €400 - €600 on an S24Ultra which had perfect battery life and was given a free charger. Was met with great customer service even before going into the shop, I contacted through Whatsapp a... See more

Rated 5 out of 5 stars

Bought my 3rd phone in fone4u and extremely happy with my purchases always top customer service great prices and products.

Rated 5 out of 5 stars

The ordering process was painless. Their website is clear and concise, allowing you to make an accurate choice without many questions being unanswered. Should you need to, their customer service... See more

Company replied

Company details

  1. Cell Phone Store
  2. Computer Store
  3. Electronics Repair Shop
  4. Used Computer Store

Information provided by various external sources

Best Quality Used and New Mobile Phones and Computers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(152)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service/ Official Parts

Saved around €400 - €600 on an S24Ultra which had perfect battery life and was given a free charger. Was met with great customer service even before going into the shop, I contacted through Whatsapp and got responses to my question immediately. Had an issue in the first 3 days due to my own fault, brought it in and got it fixed instantly free of charged.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and excellent value.

Outstanding customer service from initial enquiries to post delivery. All questions were answered fully and honestly, with no sense of ‘hard selling’ at any stage. The price of the phone was the lowest on the market by a country mile and was delivered very quickly, arriving in perfect condition in original unopened Apple packaging and meeting all online checks. Overall, by far my best experience in two decades buying phones - I shall certainly be advising all friends and family that this should be their first choice of supplier.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

This company is one big mistake.

My experience with this company it’s a big mistake and a huge disappointment. I made an agreement with them to buy a new phone, they promised to deliver it to the shop within a day, and then nothing! Silence!
I didn't receive any information for the last couple of days. They don’t care about customers. so definitely I do not recommend this company.

January 29, 2026
Unprompted review
Fone4u logo

Reply from Fone4u

We take feedback seriously, but we also want to clarify the situation.

You contacted us regarding a specific colour, which was not available at the time. We clearly informed you that we would check and confirm the next day. Due to a storm warning and reduced staff availability, there was a delay in responding, which we acknowledged once we realised and reached out to you.

At that point, we also offered a goodwill gesture for the inconvenience. However, we felt that the level of compensation you were expecting for a delayed reply to a single message was excessive and not reasonable.

We always aim to provide honest service and clear communication, and it’s disappointing to see a review that does not fully reflect what actually happened.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Lily was so knowledgeable and patient. So helpful as well with setting up our son’s first iphone! Would highly recommend.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Charges double the price for crappy…

Charges double the price for crappy screen protectors that doesn't even cover your phone properly. The owner only cares about charging people more money money. And goes mad saying your lying when speaking the truth and had this happened to me won't ever go back to him! Much better phone shops in bray with genuine people and prices!

April 2, 2025
Unprompted review
Fone4u logo

Reply from Fone4u

Hi Coco Daly,
Thank you for taking time out of your day to leave feedback on an experience that never happened. Your dedication to fiction is noted. We'll continue focusing on actual service and real results.
We are proud of our reputation, built through real work and real customers, not false reviews. Please refrain from posting misleading information.

Rated 5 out of 5 stars

Great service

Great service, nice discount to compensate for a tacky job from another shop a day before. Friendly helpful staff

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Will buy again

Made a purchase on Sunday night. Received it on Tuesday morning by Anpost.
Brand new A55 5g. Transfer files from my old phone to the new phone withno issue and very fast. Above all, it’s only 60% of the price that other retailers ask.

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a phone and iPad Monday the…

Ordered a phone and iPad Monday the phone condition was labeled as excellent and it was pretty much br and new
The iPad was brand new still seal as well received order within 48 hours and very quick response back when messaging will use them again

December 4, 2024
Unprompted review

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