FoneventReviews 

182
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Not to be trusted!!! I bought an iPhone from them that has broken within the guaranty period. I've sent multiple emails and have received no response. AVOID

Rated 5 out of 5 stars

I was a little dubious about ordering from this company. There aren’t that many reviews; some reviewers are delighted, some are disgruntled. However, to save about €60 in comparison to the more often... See more

Rated 1 out of 5 stars

I ordered AirPods (Refurbished) but the case doesn’t work. I can’t charge the case which also means that I can’t connect the AirPods with my phone. I sent several emails to Fonevent (there is no pho... See more

Rated 5 out of 5 stars

Top Class Service, Top Class product!!! One of the best deals that I ever got for purchasing a phone in more than 20 years. A great product and a great customer service. I would recommend anyone to... See more

Company details

  1. e-Commerce Service

Written by the company

Wir sind Fonevent, der führende Online-Marktplatz für erneuerte Technik. Wir verpflichten uns, jedem Kunden das höchstmögliche Maß an Kundenservice zu bieten. So setzen wir den höchsten und strengensten Standard für die Qualitätskontrolle der Elektronischen Produkten. Jedes Gerät durchläuft einen 74-stufigen Inspektionsprozess, bei dem sowohl die Funktionalität des Smartphones als auch der kosmetische Zustand von unseren eigenen Profis sorgfältig überprüft werden.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

182 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(182)

1 review in the last 12 months

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Rated 5 out of 5 stars

Absolutely perfect, as good as new.

Good communication because of delivery problems, but we found a solution for both sides.
And at the end the condition of the delivered phone was absolutely perfect, as good as new.

September 30, 2023
Rated 4 out of 5 stars

Samsung S9 delivery

The Samsung S9 in the colour which I ordered was not available. I got a special offer of the S9 in another colour in a more better condition.
I had to wait a longer time for delivery. Finally I am satisfied about the service and delivery.

July 4, 2023
Rated 5 out of 5 stars

It seems like a surprise

It seems like a surprise! First there was no information about the shipping directly, but after few days we got shipping information. Then it was really quick until our package arrived.

June 26, 2023
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Reply from Fonevent

Thank you for your review!

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