Fonoma it has been great for me and my family in Cuba, is easy and secure to use. Before Fonoma I was using recargascuba and they sold my bank information to Ding and they started taking money out... See more
Company replied
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See what reviewers are saying
I am very satisfied with Fonoma. It's easy to order top-up for my contacts in Cuba. This has worked for a long time, but one of my last transfers on February 31st to # +(53)-5282-9127. Order ID 1247... See more
Company replied
Gentlemen, Pricewise, hoping for lowering, it is after all, a very competitive service area. The best feature is... your immediate recharge. Wanting a service to provide Mb. Large amounts. Streaming,... See more
Company replied
The thing I do not like is that they will not allow me to send three recharges in the row. When I try to send the third one it sends it to security I send you the same numbers so I don't understand wh... See more
Company replied
Company details
- Telecommunications Service Provider
- also in
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Fonoma is the top-rated service for sending mobile recharges and data plans to Cuba, trusted by thousands of customers worldwide since 2012. Whether you need a Cubacel recharge, a data plan, or a Nauta recharge, your loved ones in Cuba receive it in seconds. We know how important it is to keep your family connected. That's why we've spent over 13 years perfecting a fast, transparent, and reliable recharge experience — with no hidden fees and 3% cashback on every transaction. What sets Fonoma apart: - Instant delivery of Cubacel voice and data recharges, ETECSA data plans, and Nauta recharges. - Available 24/7 via web, iOS, and Android. - Secure payments with credit cards, debit cards, PayPal, Apple Pay, and Google Pay. - Bilingual support in English and Spanish at help.fonoma.com. - A $7 referral bonus for you and your friends. Send a recharge to any Cubacel number from the United States, Spain, Mexico, or anywhere in the world. Based in Doral, Florida, Fonoma LLC has been serving the Cuban diaspora for over a decade. Visit us at https://www.fonoma.com
Contact info
3650 NW 82nd Ave, Suite 401, 33166, Doral, United States
- (786) 756-8944
- help@fonoma.com
- fonoma.com
4.0
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Fonoma
Hello Daniel,
We are very pleased with your comment, we hope to be of help to you for a long time. Have a nice day!
Claudia, Support Team, Fonoma
Last week
Last week, I was in Cuba and my sold have become verry low to me and I was afraid to not have suficiently minutes to can use my phone before come back at Canada. Like I can't use my credit card to make me more credit on my line, I ask to my friend, in Canada, to make this for me. So, it had been so hard to her, to can understand with you to make the transaction for the tranfer. Hours had been necesary to can complete the transaction, some calls and verifications without end. Then, she told me that had been very hard and was near to cancel the bought before at least, I finaly receve the charge.
February 3, 2022
Reply from Fonoma
Hello Michel,
Occasionally we take some security measures to avoid certain fraud behaviors. We are sorry to hear that your friend did not have a good experience; we apologize for the delay in the recharge process and hope that she will continue to use our services.
Regards
Dunia_Fonoma
I love it for giving my family presents…
I love it for giving my family presents they deserve
February 3, 2022
Reply from Fonoma
Hello Rachel,
Thank you for your comments, we are pleased to hear that you find it easy and efficient.
Have a nice day
Claudia, Fonoma Support Team
I have not had any problems using…
I have not had any problems using Fonoma. All payments have been received by the intended recipients on a timely basis.
Please ensure your promotional information to Canadians is available in English....most of us don't know much Spanish.
Thanks
February 2, 2022
Reply from Fonoma
Hi Ron,
Thank you for sharing your opinion is very important for us. We will continue working to always offer you the best service. Best regards.
Claudia. Fonoma Support Team
Excellent service
February 1, 2022
Reply from Fonoma
Hello Morena S Landry
We are pleased to hear that our service is excellent for you, we hope to continue to count on your presence at Fonoma :)
Best regards !
Denise, Fonoma_Support
I usually use fonoma and my experience…
I usually use fonoma and my experience has always been good
January 31, 2022
Reply from Fonoma
Ana
Thank you very much for choosing Fonoma for your recharges.
It is a pleasure that you are satisfied with our services.
Have a nice day
Best regards
Karen, Support Team. Fonoma
Simple et rapide
January 31, 2022
Reply from Fonoma
Colette
Merci, nous sommes heureux d'apprendre que vous le trouvez facile et efficace 😉.
Bonjour ! !!
Karen, équipe de soutien de Fonoma
I have been using FONOMA for awhile now…
I have been using FONOMA for awhile now and they're #1
January 30, 2022
Reply from Fonoma
Hi Joan,
You made our day with your comment. Thank you for your support, trust and rating our service as excellent.
We wish you a happy day!
Claudia. Support Team
Reply from Fonoma
Hello Sylvain,
Thank you for sharing your opinion with us. We are glad that our service is to your liking, we will continue working so that it is always like this.
Greetings.
Adianez, Fonoma Support Team.
Very easy tu use .
January 26, 2022
Reply from Fonoma
Hello:
Thank you for your confidence in Fonoma. We liked your comment very much.
Best regards,
Claudia
Fonoma Support Team
I had a small problem with a…
I had a small problem with a advertisement that talked about promotion. The period of this promotion was not clearly seen. Better to put promotion and validity period together so that it is transparent. Thank you
Angelo Frate
January 23, 2022
Reply from Fonoma
Hello Angelo,
Thank you for trusting Fonoma. Although we will take your recommendation into account, we would like to know exactly what happened with the promotion you mention. To do this I would appreciate if you could write us through the chat that we have available on our website, we will be happy to help you.
Good day,
Annet, Fonoma Support Team
Reply from Fonoma
Hello Tilmann,
Thank you very much for your comment, we are glad to know that you feel comfortable with our service.
Have a great day!
Annet, Fonoma Support Team
Perfecto ningún problems
January 18, 2022
Reply from Fonoma
Hola Niuris:
Gracias por evaluarnos y por confiar en Fonoma. Apreciamos mucho tu comentario.
Un abrazo,
Yoana
Equipo de Soporte de Fonoma
Reply from Fonoma
Hello Gerardo,
Thanks a lot for your comments. Have a great day :)
Brendha, Support Team, Fonoma
easy to use and dependable service
January 16, 2022
Reply from Fonoma
Hi Lex:
Thank you for evaluating us and for trusting Fonoma.
All the best,
Yoana
Fonoma Support Team
Great service!!!!
January 16, 2022
Reply from Fonoma
Hello Marlene,
Thank you very much for your comment, we are glad to know that you feel comfortable with our service.
Have a great day!
Dunia_Fonoma
The service is fast and effecient
The service is fast and effecient. The best way to connect with my cuban family. Gracias a todos
January 15, 2022
Reply from Fonoma
Hi Josee:
We are glad that you are pleased with our service. Thank you for trusting Fonoma.
Greetings,
Yoana
Fonoma Support Team
Reply from Fonoma
Hello Robert,
Thank you very much for writing to us. About what you say, the recharges arrive in less than 1min to the recipient. Thank you for your preference.
Have a nice afternoon!
Isabel
Support Team
Fonoma
Reply from Fonoma
Hello Edgar,
Thank you for sharing your opinion with us and for trusting Fonoma. We are glad that our service is to your liking. Greetings.
Adianez, Fonoma Support Team.
Always fast and easy to use..thanks
January 13, 2022
Reply from Fonoma
Hi Kelly:
Thank you for trusting Fonoma and for recommending us. It is always a pleasure to connect with your family and friends.
Greetings
Yoana
Fonoma Support Team
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