Fonoma it has been great for me and my family in Cuba, is easy and secure to use. Before Fonoma I was using recargascuba and they sold my bank information to Ding and they started taking money out... See more
Company replied
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See what reviewers are saying
I am very satisfied with Fonoma. It's easy to order top-up for my contacts in Cuba. This has worked for a long time, but one of my last transfers on February 31st to # +(53)-5282-9127. Order ID 1247... See more
Company replied
Gentlemen, Pricewise, hoping for lowering, it is after all, a very competitive service area. The best feature is... your immediate recharge. Wanting a service to provide Mb. Large amounts. Streaming,... See more
Company replied
The thing I do not like is that they will not allow me to send three recharges in the row. When I try to send the third one it sends it to security I send you the same numbers so I don't understand wh... See more
Company replied
Company details
- Telecommunications Service Provider
- also in
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Fonoma is the top-rated service for sending mobile recharges and data plans to Cuba, trusted by thousands of customers worldwide since 2012. Whether you need a Cubacel recharge, a data plan, or a Nauta recharge, your loved ones in Cuba receive it in seconds. We know how important it is to keep your family connected. That's why we've spent over 13 years perfecting a fast, transparent, and reliable recharge experience — with no hidden fees and 3% cashback on every transaction. What sets Fonoma apart: - Instant delivery of Cubacel voice and data recharges, ETECSA data plans, and Nauta recharges. - Available 24/7 via web, iOS, and Android. - Secure payments with credit cards, debit cards, PayPal, Apple Pay, and Google Pay. - Bilingual support in English and Spanish at help.fonoma.com. - A $7 referral bonus for you and your friends. Send a recharge to any Cubacel number from the United States, Spain, Mexico, or anywhere in the world. Based in Doral, Florida, Fonoma LLC has been serving the Cuban diaspora for over a decade. Visit us at https://www.fonoma.com
Contact info
3650 NW 82nd Ave, Suite 401, 33166, Doral, United States
- (786) 756-8944
- help@fonoma.com
- fonoma.com
4.0
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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The service is not always reliable
The service is not always reliable. The internet connection to the program drops a lot during promotional periods.
May 3, 2022
Reply from Fonoma
Hi Rob
Thank you for your comment. We invite you to contact us through our chat or help@fonoma.com so that we can advise you better about what you are saying. At the moment we are not experiencing any problems with our system. We will be available to help you at any time you wish.
Best regards
Denise, Phonoma_Support
Reply from Fonoma
Hello Raul,
Thanks a lot. Have a nice day :)
Brendha, Support Team, Fonoma
A good efficient service
A good efficient service. Bonuses are varied and sometimes attractive.
April 29, 2022
Reply from Fonoma
Hello Tim,
Thank you very much for your message, we hope to be of help for a long time. Have a great day :)
Raiko, Support Team, Fonoma
Its ok no more
April 29, 2022
Reply from Fonoma
Hi Johan,
Thank you for your message. Let me explain, in Fonoma with each successful recharge you make, you accumulate a credit equivalent to 3% of the amount paid for the recharge. If you need any help from us, you can contact us through our chat, it will be a pleasure to assist you.
Best regards!
Claudia, Fonoma Support Team
Excellent I get along very well with…
Excellent I get along very well with Fonoma. very kind and helpful. I highly recommend it.
April 28, 2022
Reply from Fonoma
Hello Fabius,
Thank you very much for your message, we hope to be of help for a long time. Have a great day :)
Claudia, Support Team, Fonoma
Reply from Fonoma
Hello Carole,
Thank you very much for your message, we hope to be of help for a long time. Have a great day :)
Claudia, Support Team, Fonoma
Everything works well ,you just a…
Everything works well ,you just a little more expensive than rebtell
April 27, 2022
Reply from Fonoma
Hi Rainer
We appreciate your feedback and are glad to hear that your experience with Fonoma has been good. Regarding the prices you can visit www.fonoma.com and you will see the rates for this offer. It shows the different top-up values and what you pay in USD or EUR. If you need anything else, don't hesitate to write to us via our chat.
Best regards
Denise, Phonoma_Support
My friend did not get the recharge on…
My friend did not get the recharge on monday 5355962413 I paid u said I paid she no get
April 20, 2022
Reply from Fonoma
Hello James,
Thank you for your concern about the recharge sent by you on April 18th.
We have checked in the system and verified that the person in Cuba with the number 5355962413 received the combined plan of data, minutes and SMS that you sent through Fonoma, we have the confirmation from Etecsa. We would also like to remind you that this option you purchased does not include main balance, so the person confirms that they receive only data, minutes and SMS by dialing the code *222#.
Please ask the person to check correctly through the code we suggest. We also recommend that you write to us at help@fonoma.com if you would like us to request a special review of your case from our provider.
Greetings and have a nice day 🌸
Gabi
Support team
Reply from Fonoma
Hello Yanna,
Thank you so much, we really appreciate your trust.
Have el lovely day 🌙
Gabi
Support team
Reply from Fonoma
Hello Loreta
Thank you for your comment, it's nice to hear that you found our service easy. We are glad you are happy about it. We hope to see you soon:)
Regards !!!
Claudia, Phonoma_Support
A very easy way to send money to my…
A very easy way to send money to my goddaugter in Cuba. Im very happy for that.
April 8, 2022
Reply from Fonoma
Hello Cenneth Carlsson
Thank you for your comment, it's nice to hear that you found our service easy. We are glad you are happy about it. We hope to see you soon:)
Regards !!!
Denise, Phonoma_Support
It's a nice and effective service
April 8, 2022
Reply from Fonoma
Hello Francisco
We are pleased to know that our service is to your liking. Thank you for leaving us your opinion, for us it is very valuable. Have a nice day.
Karen, Fonoma Support Team
Every time I have the recharged Kevo…
Every time I have the recharged Kevo it's always been delivered in the time it said it will be delivered when I've had queries about the charges not being seen own recipients SMS service I've contacted customer services and that evil has helped very good service
April 7, 2022
Reply from Fonoma
Hello Brian,
Thank you very much for your comment, we are glad to know that you feel comfortable with our service.
Have a great day!
Karen, Fonoma Support Team
lo maximoooo
April 6, 2022
Reply from Fonoma
Hola Claudia,
Muchas gracias por tu mensaje. Qué tengas un excelente día :)
Brendha, Equipo de Soporte, Fonoma
I am very happy with this company since…
I am very happy with this company since I can always send with bonus the recharge of my family phone in Cuba.
March 29, 2022
Reply from Fonoma
Hello Yesenia,
Thank you, it makes us very happy to contribute, our bit, so that family and friends are always connected.
Good day 😊
Karen, Fonoma Support Team
Reply from Fonoma
Hello Dieter,
Thank you very much for trusting Fonoma, we are glad to know that you like our app and that you find it easy and fast ;)
Have a great day!
Annet, Fonoma Support Team
Terrible my recharge was in revision…
Terrible my recharge was in revision for 24 hours. Other companys dont even have this. Don't waste your time.
March 25, 2022
Unprompted review
Reply from Fonoma
Hello Cristofer,
Thank you very much for your comment, your opinion is important for us. We are sorry for the inconvenience, but for security reasons, some recharges must be checked manually by the Fonoma team, for this we need to call the customer and confirm some data.
Best regards and have a nice day.
Claudia. Fonoma Team
Reply from Fonoma
Hi Scott,
Thank you for such a nice message. Nosa you made the day!!!
Greetings,
Yoana
Fonoma Support Team
Reply from Fonoma
Hola Carlos,
Gracias, nos alegra saber que te resulta fácil y eficiente nuestro servicio.
¡¡Buen día!!
Karen, Equipo de Soporte de Fonoma
too expensive
March 23, 2022
Reply from Fonoma
Jean
We understand what you are telling us, however, with Fonoma you accumulate a credit with each effective recharge you make, which allows you to reduce the cost or even send a free recharge.
Regards
Karen, Fonoma Support Team
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