Food Safety UK c/o ONE Training Services LtdReviews 

194
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Purchased a hygiene level 2 certificate and found the videos, tests throughout really helped. It helped embed the knowledge for the final test. Took the pressure off knowing you can just retake the ex... See more

Company replied

Rated 4 out of 5 stars

It is a low cost course and covers all the material you need to operate a commercial kitchen safely. It probaby took me 5 to 6 hours in total. It feels a bit repetitive at times and goes into alot of... See more

Rated 5 out of 5 stars

This was a very informative course with tests after every part so you could see how you were doing. Very good online because there was no travelling and I got my certificate as soon as I had passed!... See more

Company replied

Rated 5 out of 5 stars

Really easy to navigate through the website, love the fact you can leave and come back to where you left off. Plenty of time to complete the course and very easy to understand. Passed first time, in... See more

Company replied

Company details

  1. Educational Institution

Written by the company

Food Safety UK, a brand of ONE Training Services Ltd, offer the RoSPA approved and CPD Certified Level 2 Food Safety and Hygiene for Catering course for £10+VAT. This entirely online course is compliant with the requirements of the current UK Food Safety Act and our certificates have been accepted by EHO's from all local authorities across the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.5

All reviews

(194)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Impossible to use the website

I have paid and have been waiting for an hour with no access to the courses. I clicked on enter, and the website redirected me to the same page. There's nothing I can do, no quick ways to contact this company, a useless waste of 12 pounds, do not do.

June 10, 2026
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We apologise for the experience you have relayed which appears to have resulted from a miscommunication of the status of your course payment. As soon as we were notified by yourself we refunded as requested. We strive to do better.

Rated 5 out of 5 stars

Excellent training!

This was a very informative course with tests after every part so you could see how you were doing.
Very good online because there was no travelling and I got my certificate as soon as I had passed!

March 16, 2026
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on completing the Level 2 Food Safety And Hygiene For Catering course on March 16 2026. We appreciate your feeback.

Rated 5 out of 5 stars

Simply to use and understand.

Simply to use and understand.
Well recommend using this for any qualifications you need to do

February 12, 2026
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

Well thought out course

Simple to understand. Thorough. Interesting

January 21, 2026
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

Great course and very informative but No hospitality and catering qualification

Great course and very informative. I did find one or two questions that I could question the answers. Specifically the SAFE acronym. It also doesn’t come with the hospitality and catering qualifications which I need so I have to re-do it. In all fairness I should have read the website better before I started the course.

December 5, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback

Rated 5 out of 5 stars

I completed a food safety and hygiene…

I completed a food safety and hygiene course, level 2, with Food Safety UK t/a ONE Training Services Ltd.
Very good course, really professionally presented and carried out. Highly recommend.

December 4, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your completion of the Level 2 Food Safety And Hygiene For Catering course on December 4 2025. We appreciate your comments.

Rated 5 out of 5 stars

Excellent choice

Excellent choice

October 21, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your completion of the Level 2 Food Safety And Hygiene For Catering course on October 21 2025. Your feedback is most welcomed.

Rated 5 out of 5 stars

I needed the qualification as I run a…

I needed the qualification as I run a charity cafe at church

October 1, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your successful completion of the Level 2 Food Safety And Hygiene For Catering course on October 1 2025. Thankyou for returning to us to retake the course as you previously completed the course in 2022. We appreciate your feedback.

Rated 5 out of 5 stars

It was carefully planned

It was carefully planned, and interesting, although there was a lot of (useful) information to keep hold of. I found it useful to make notes as I was going through - otherwise I don't think the final test would have been so accessible as I found it.

September 28, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your successful completion of the Level 2 Food Safety And Hygiene for Catering course on September 28 2025 and thank you for your continued support of our service as you previously completed the course in 2022. We appreciate your feedback.

Rated 4 out of 5 stars

It’s well great and it’s was nice…

It’s well great and it’s was nice experience

September 26, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your completion of the Level 2 Food Safety And Hygiene For Catering course on September 26 2025

Rated 4 out of 5 stars

A good online course on food safety

A good online course on food safety. Could be a little clearer to follow and rejoin the course. But on the whole a good programme.

September 11, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback. Congratulations on your successful course completion.

Rated 2 out of 5 stars

Additional Payment To Access Course After Passing Test

You will have to pay the fees again to access the course for which you already paid after payment. People need a refresher and by doing this, they are not helping protecting the public and saving lives.

September 2, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your succesful completion of the Level 2 Food Safety And Hygiene for Catering course on September 2, 2025. Our course as stated is offered under licence and therefore as you successfully completed the course on September 2, 2025. we are unsure why you would need to re-access the learning materials. We nevertheless respect your opinion but this is required in order for us to continue to offer the lowest priced Level 2 course in the UK at £10.00, We are proud to confirm that every local authority in the UK has accepted our certificate since 2017. and our price has remained at £10. Thank you for your feedback.

Rated 5 out of 5 stars

The audio option was very helpful and…

The audio option was very helpful and the questions at the end of task. I liked how the course was broken down into units which made it easy to complete.

June 19, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

easyyyyyyyyy

June 11, 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

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