Easy to navigate through the website, you can leave and come back to where you left off. Lot of time to complete the course but easy to understand. I got my certificate as soon as I had passed,
Company replied
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See what reviewers are saying
Need harder questions about practices- hand washing how to properly esp turning off tap with paper towel. Clean uniforms not wiping hands on apron with traces raw meat then prepping salad. More practi... See more
Company replied
It's hardly the most rigorous training. Some of the multiple choice answers seem designed to stand out as obviously wrong. For example: "An allergen is..." where a possible answer was "A form of the... See more
Purchased a hygiene level 2 certificate and found the videos, tests throughout really helped. It helped embed the knowledge for the final test. Took the pressure off knowing you can just retake the ex... See more
Company replied
Company details
Written by the company
Food Safety UK, a brand of ONE Training Services Ltd, offer the RoSPA approved and CPD Certified Level 2 Food Safety and Hygiene for Catering course for £10+VAT. This entirely online course is compliant with the requirements of the current UK Food Safety Act and our certificates have been accepted by EHO's from all local authorities across the UK.
Contact info
3 Shortlands, W6 8DA, London, United Kingdom
- 03330142833
- enquiries@food-safety.org.uk
- food-safety.org.uk
4.5
Excellent
195 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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easyyyyyyyyy
June 11, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
Great
Convenience as you can complete the course, take the test and get the certificate on the same day
June 3, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
Briiliant course learned a lot.
May 29, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
Congratulations on passing the Level 2 Food Safety And Hygiene For Catering course on May 29 2025. We appreciate your feedback.
Comprehensive and well put together course
Very well put together and professional course.
Easy to navigate. Very informative. Very impressed with the comprehensive information and layout. Would highly recommend.
May 14, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
Congratulations on your successful completion of the Level 2 Food Safety And Hygiene For Catering course on May 14 2025. We appreciate your feedback.
I was happy not to do the course in one…
I was happy not to do the course in one session. It was easy to re-join it the next day. The tests were short and sweet. Made easy to answer by being able to scroll back to find dates. It was great to have multiple choices for final exam. Proud to print off a certificate on the same day
April 7, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback. Your reference to scrolling back to find dates appears to refer to the interim quizzes which are used to reinforce the learning materials offered in each course unit. Once the final exam is started, like most exams in a traditional setting it is not possible to view the course content until the exam is finished. Congratulations on your successful course completion.
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
No course available after paying
A copy & paste experience as Husemettin so i kept most of his wording.
Less than 1hr ago, I had paid for myself and a relative for food safety courses. I had to create two different accounts, one for group leaders and another one for those enrolled . Paying was easy. Enrollment was easy. But when it comes to starting the course itself is impossible. I am still waiting to get a link for the course. I have taken so many courses online & this is the far worse and difficult to get your hands on the course itself. I wouldn't recommend it at all . I have called the various different number and emailed for assistance but at this point am seeking a full refund. What led me to trust pilot was to check if it was a scam because their social media pages haven't been updated in 3 years. They also have another trust pilot page with only 1 review from 3 yrs ago. Went on YouTube to see if they have tutorial videos. Nothing. I'd like my money back. Purchased this in blind faith because of the .org but I will definitely pay extra and go with their competitors
February 21, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We are sorry that you were not able to use the system as required. We have offered the Level 2 Food Safety And Hygiene For Catering course to both Individuals, who wish to take the course directly and to managers who wish to enrol their staff, for the past 12 years. Our RoSPA Assured and CPD Certified certificate has been accepted by all UK local authorities over this period. The pass rate for this course is in excess of 90%. It does however appears that you may have chosen the wrong option at purchase which has led to the confusion. We do however appreciate your feedback and we strive to do better.
Business standard
To follow rules and regulations of hygiene and food safety properly.
All aspect regarding this must check
January 29, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
Useful, informative,
Great, useful and informative course. Would recommend. Can be a bit slow and gets stuck loading, as well as randomly blocking my account and then unblocking shorty after. Overall great course.
January 26, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
Your feedback is appreciated.
Bit of a Luddite on Computers but for…
Bit of a Luddite on Computers but for 68 year old got through it
January 1, 2025
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
The course was relatively easy to…
The course was relatively easy to navigate through. The content was really good and relevant to my needs (use of kitchen in our church complex). Many thanks for a great course.
Some of the pictures associated with the text were slightly misleading eg bacteria right next to a slice of melon with no idea of scale, photo of mouldy fruit under text to do with bacteria in food. Naming of Latin names of organisms not all correct eg Salmonella enteritis must not have a capital letter for enteritis, and should be in italics or underlined
December 10, 2024
Unprompted review
I have been a chef for nearly 23 years…
I have been a chef for nearly 23 years and did my HACCP training in different countries such Mauritius , Australia,Japan, tunisia and France.Its my first in UK and its good to keep refreshing our mind. This course complete and i recommand all the chefs to go for it.
November 19, 2024
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
Congratulations on your successful completion of the Level 2 Food Safety And Hygiene For Catering course. We appreciate your feedback.
Gave you alot of information
Gave you alot of information , only thing i would have liked was to have another go at the final exam, i passed but would have liked a chance to get 100 percent
November 5, 2024
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
Great Course
I like the fact that you can come and go from the course as it is quite long to do in one hit (it was for me). I also like the questions at the end of each module. Not so keen on the thirty questions at the end, particularly the dated ones, as this now makes me consider having to write them down when I renew my certificate, as opposed to focussing on the food hygiene itself.
October 8, 2024
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback. Congratulations on your completion of the Level 2 Food Safety And Hygiene For Catering course.
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
The course was very helpful and I’m…
The course was very helpful and I’m pleased with the knowledge I’ve gained.
October 26, 2024
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
Congratulations on your successful completion of the Level 2 Food Safety And Hygiene For Catering course on October 26 2024. We appreciate your feedback.
Purchase and content
The purchase and account set up was easy and straightforward.
The course content was relevant and easy to follow and understand.
You receive the certificate pretty much straight away upon passing.
October 21, 2024
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
It was so easy to understand and being…
It was so easy to understand and being modular meant I could take my time
October 17, 2024
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
Useless website
Useless website. I have paid for my self and a friend for food safty course, I had to create two different accounts , one for group leaders and another two . One for myself with different email & o e for the friend. Paid the amount in full. But when it comes to enrolling the course itself it's impossible to get a link for the course itself . I have taken so many courses online & this is the far worse and difficult to get your hands on the course itself. I wouldn't recommend it at all . It's wasted money .
September 20, 2024
Unprompted review
Reply from Food Safety UK c/o ONE Training Services Ltd
We are sorry that you have experienced difficulties with your staff enrolment. It does however appears that you purchased the course and registered learners on June 16 2024 but we have received no communication from you until today. We have offered multiple learner enrolment facilities for the Level 2 Food Safety And Hygiene For Catering course to thousands of organisations including schools and business, small and large over the past 11 years with no similar comments, we do however accept your comments and strive to do better.
Reply from Food Safety UK c/o ONE Training Services Ltd
We appreciate your feedback.
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