Food Safety UK c/o ONE Training Services Ltd Reviews 

198
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Really easy to use system to get the training and certification I needed. You are lead through everything efficiently and can do it at your own pace (within reason!). Highly recommend.

Company replied

Rated 5 out of 5 stars

Easy to navigate through the website, you can leave and come back to where you left off. Lot of time to complete the course but easy to understand. I got my certificate as soon as I had passed,

Company replied

Rated 3 out of 5 stars

Need harder questions about practices- hand washing how to properly esp turning off tap with paper towel. Clean uniforms not wiping hands on apron with traces raw meat then prepping salad. More practi... See more

Company replied

Rated 5 out of 5 stars

Purchased a hygiene level 2 certificate and found the videos, tests throughout really helped. It helped embed the knowledge for the final test. Took the pressure off knowing you can just retake the ex... See more

Company replied

Company details

  1. Educational Institution

Written by the company

Food Safety UK, a brand of ONE Training Services Ltd, offer the RoSPA approved and CPD Certified Level 2 Food Safety and Hygiene for Catering course for £10+VAT. This entirely online course is compliant with the requirements of the current UK Food Safety Act and our certificates have been accepted by EHO's from all local authorities across the UK.


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4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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4.6

All reviews

(198)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Great course

Great course, sets you up for food hygiene as needed. Would definitely recommend to others as easy enough to sit and go through it.

January 3, 2023
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

It is a good course,it has an…

It is a good course,it has an easy-to-understand and consistent course support.I recommend it with confidence.

January 2, 2023
Unprompted review
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Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

Excellent learning experience

Easy to use website. Well laid out units,easy to understand with mini tests as you proceed through course to check your knowledge. Highly recommended

December 22, 2022
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback. Congratulations on your successful completion of the Level 2 Food Safety and Hygiene For Catering course.

Rated 5 out of 5 stars

Easy to get started and the course was clear to follow

The course was broken down into modules, and you could return to it , although I just carried on straight through, it took 3.5 hours which is what it said, plus the exam.
It was concise and clear, initially very easy to set up, and the result was instant.

November 20, 2022
Unprompted review
Rated 5 out of 5 stars

Full course for food hygiene cert

Full course for food hygiene cert. level 2. Found this easy to do online, as much or as little at a time. Each time I logged out, my progress was held so I could pick up again where I left off. Tests at end of each topic and final exam. Would recommend this co.

November 28, 2022
Unprompted review
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Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 3 out of 5 stars

Informative but flawed

The online Food Safety course I took with this company was comprehensive and thorough. However, some of the material was repetitive, some contained information that was of little practical benefit, and one module was downright confusing. After taking the final exam you are told how many questions you got wrong - but if you’ve reached the pass mark it doesn’t allow you to go back and look at the questions to find out which you answered incorrectly. So there’s no opportunity to correct any points you might have misunderstood.

November 14, 2022
Unprompted review
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Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your comments.

Rated 5 out of 5 stars

Recommend

At my time of life, taking an exam worried me, but there we’re no reason, I should have been.
After the initial start, it became easier to work through.
Recommend by myself.
P Saunders

November 5, 2022
Unprompted review
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Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback. Congratulations.

Rated 5 out of 5 stars

First-Class Digital Online Food Safety Certification Service

This is the best course I have taken over my catering years. This online service is perfect. The questions and answering process was very easy, with full explanations and photos. The fact that you can go back into your Course Questionnaire as and when it was convenient for you, was the best, as you were not restricted to complete the course in one go or within a certain number of "hours" and it can be done at home, at your own pace. The course has an expiry date of 3 months, which is ample time enough to complete it and submit it. My past courses have had to be taken at a Council venue over 2 half days and was very expensive, whether it was your first time or renewal. This Food Safety UK digital version is excellent value and cost "pennies", in comparison to the 2 half day internal Council classes I had to attend. After completing the course and submitting it online, the Certificate was sent to my email address immediately. I am very pleased and I would recommend this course to anyone looking to start or renew their Food Hygiene Certification.

October 22, 2022
Unprompted review
Rated 5 out of 5 stars

Food Safety Course

The course is very clear and easy to understand.
The candidate is able to study and progress the course at a time and pace that suits him/her.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very thorough

Great for a better understanding of food safety
The course was a lot harder than I thought it would be as it covered a lot of areas and information. What made it much easier was the no pressure go at your own speed, the limitless access to the study material and the study material being explained well also the option to listen to the course was helpful to me. Passed on my first attempt but that was because I utilised all that was offered to me.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great course

This was really helpful because it focused my mind on the key issues to do with food hygiene. I enjoyed it and found I knew most of it, but not all and also was brought to focus on some sloppy areas of my practice.

October 12, 2022
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback. Congratulations on passing the Level 2 Food Safety And Hygiene For Catering course.

Rated 5 out of 5 stars

Informative

This was great, really informative and helpful , thank you .

September 6, 2022
Unprompted review
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Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on the enrolment of your learners on the Level 2 Food Safety And Hygiene For Catering course. Your feedback is appreciated.

Rated 5 out of 5 stars

Very nice 5str

Very nice it was very good I m very happy

August 21, 2022
Unprompted review
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Reply from Food Safety UK c/o ONE Training Services Ltd

Thank you for your feedback. Congratulations on your completion of the Level 2 course.

Rated 5 out of 5 stars

Quick, easy and all you need

Nice and quick, all I need really. It's a bit boring, but what can you expect? Reasonably priced and now I can run my food business with a decent rating hopefully

August 6, 2022
Unprompted review
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Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your successful completion of the Level 2 Food Safety And Hygiene For Catering Course. We appreciate your comments.

Rated 5 out of 5 stars

very good easy to follow

July 29, 2022
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

You successfully completed the Level 2 Food Safety And Hygiene for Catering course. We appreciate your feedback

Rated 5 out of 5 stars

Good experience. Highly recommended

I took this course myself and then as I have 4 staff who also needed their level 2 the system allowed me to convert my account into a leader account automatically. All of my staff were enrolled and completed on the same day. I must say I am impressed with this system as the process of organising training usually causes me so much hassle yet I got it all done in a few minutes. I will definitely continue to use this company when I take on new staff as the process was so simple. Great. Thank you

July 18, 2022
Unprompted review
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Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 2 out of 5 stars

Not overly impressed

Not overly impressed. Fortunately paid a low price, but I'm sure some comparatively priced courses must do a better job. Littered with grammar and punctuation errors which made some sentences hard work and needed 2 or 3 read-throughs to make sense. Inconsistencies with course content and the end of module quiz questions. Got a final score for the end exam but no way of knowing which one I got wrong, and therefore no way of knowing where my knowledge gap is. Would have been improved with a Powerpoint type form of presentation instead of endless scrolling. Plus point: easy to register and complete at my leisure. You can complete at your own pace.
*edit, after reply, as unable to directly reply. Having read some other trust pilot reviews I see that the issues with grammar and punctuation have been mentioned a few times. One as far back as 2020. All are met with a similar response of ‘it’s good enough’. After two years of repeated suggestions for improvements I’m disappointed that a suitably qualified proof reader has not been asked to remedy these issues. A very easy, and inexpensive solution.
Regarding inconsistencies: For example on the reheating module, the course states reheat to over 75 degrees for 30 seconds. In the ‘check your knowledge’ quiz there was no answer available for this, the nearest one was 75 seconds for 3 minutes. Which was marked as correct. So which is it?
Feedback on incorrect answers: again, this has been mentioned in feedback several times since 2020. I’m not sure why, if you have passed, you can not provide details on the questions we answered incorrectly. It is, after all, supposed to help us keep consumers safe, and not just be a test of our knowledge. If we don’t know it, we need to know what we don’t know!

June 18, 2022
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

The content, style and structure of the Level 2 Food Safety And Hygiene For Catering course has been rigorously assessed by RoSPA and CPD over the past 9 years and has consistently received top ratings from highly qualified assessors within these respected bodies. Our certificates have consequently been accepted by inspectors from all UK local authorities. Congratulations on your successful completion of the course.

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