Food Lion Reviews 237

We had a cashier last night who got very rude when I had to type in my ebt card number bc the strip quit working at first she wouldn't let me type it in and I know I can I do in tyro all the time.. she told me she nor food lion cared if my pregnant daughter ate tonight I'm still very hurt I'm that was uncalled for

It's time for me and Food Lion to part ways. I shopped 2/25/25 at #02204 In Fort Mill SC. After sale items were discounted, my bill was $105.87. I had a Shop and Earn balance of $7.00. This $7.00 was not taken off my order. (The App shows I still have the balance.) I returned to the store today to inquire about it and some rather rude woman in Customer Service couldn't help me. She said she didn't know why it wasn't taken off the total. She further advised me that there was nothing she could do about it. So I'm out $7.00...doesn't sound like much but most Senior Citizens need to account for every penny spent. This Food Lion is less than 2 miles from my home, but I will now be driving about 6 miles to a WalMart Neighborhood Market, where the employees are always pleasant and helpful, and the prices are much lower! So...bye bye Food Lion.

This is the worst of all supermarkets in the area of Salisbury Md, always out of products , and don’t waste your time asking an employee a question, it will be “ I do know” they don’t even try to ask a manager!! I never shop there again !!

This Food Lion on Oaklawn got the laziest male workers you ever seen with no respect for customers.

Convenience store shopping experience and pricing. Employees rude AF while watching the customer do their jobs for them.

The cashier was very rude.We went to the one on Peter's Creek Parkway in Winston Salem by Dairios..My husband was helping her move the cans up in the conveyor and a can hit her hand..She started cussing him out with saying F you...so he started arguing with her..another employee came over and started arguing too.Both very rude.We just left out groceries there and left..The cashier didn't greet us with a hello and then proceeded to be more than rude.Ill never go back to that store..and not sure I'll ever go back to a Food Lion period.

I went to FooLion last Thursday and one of the employees, he was stocking shelves was being inappropriate and made rude remarks about my clothes, I was shocked by the unprofessionalism. He asked why was I wearing an old lady glasses. I’m 30! Then I asked where the toilet paper was and he said “Yeah I bet you need that” and refused to help me.

I shop almost exclusively at Food Lion, as I live about half way between the Tyncastle and Boone stores. It used to be that there was very little difference between the two (although the Tyncastle store has always been a bit better), but now the Boone store is horrible! I understood their lack of inventory, construction in most of the cooler areas and lack of staff the first few months after Helene, but now there is no excuse. Yesterday I took photos of just a few of the problems I saw when I was there between 11 and 11:30: filthy floors, empty produce bins (especially for sale items), wilted lettuce and other greens, no rotisserie chicken out even at 11:30 when they are supposed to be out by 11, check-out registers not operating properly. These issues are typical these days. What I couldn't take a photo of was the ear-piercing sound of the delivery door alarm that no one was around to stop for at least 7 minutes! Food Lion MUST do better than this! (see photos to back this up on Yelp review.)

Food Lion in Kannapolis NC the Oak Mall store is absolutely horrible. They rarely ever have anything that we order for home shop. We are disabled and can't shop in store. When they are out of product, instead of calling like other stores they tell you they're out instead of asking for a substitution. When I try to call they have closed the order and expect me to order another $25 order to get the one item I was missing. Horrible.

Advertised price on shelf tag didn’t match price charged at register second time this has happened. 1-6-25 & 1-13-25

This review is is regarding a meat purchase at the Food Lion store, located at 1338 N Main St, Fuquay Varina, NC.

Around a week before Christmas, my wife purchased a 3+ lb brisket meat from this location, because we were planning on having this on Christmas day, especially since some close friends were coming over that day. It should be noted that my wife is a gourmet cook and she got up early to ensure that the brisket was cooked to perfection, along with the preparation for all the other meal items.

Well, when it came time to finish the meat, she (and all of us) were beyond flabbergasted to experience a rubbery, tough textured meat, with no taste whatsoever. How could this be? Well, it was apparently a very bad cut of meat, labeled as brisket. It was so rubbery, that it immediately ruined the festive mood. We didn't have any backup, so everybody had to become a vegetarian on Christmas Day.

Most of our meat purchases in the past have been from Harris Teeter or Lowes, and we've never had issues such as this with any of their meat selections.

My wife (and I agree) said she will never purchase meats again from Food Lion - it was that horrible - perhaps one of the worst pieces of meat we've ever had.

So buyer beware - that was almost a $30 waste of money for us - bummer.

I spent almost $170.00 for a 15 lb Standing Rib Roast and seasonings needed to prepare. It was delivered to my son's new home (over an hour away from me) where we were going to celebrate Christmas/New Home together with my daughter-in-law's family. The anticipation and excitement to have Prime Rib was high. Unfortunately, we did not receive a whole 15 lb prime rib, it was cut into sections. Although it was the first time cooking it for my daughter-in-law, had it been whole as ordered, the cooking technique would have work perfectly. Having followed the instruction I gave (super easy and my son has cooked them before) The Prime Rib turned into Rib Roast mid-well to well. 2 families to feed ALL looking forward to Prime Rib mid-rare. Very disappointed there wasn't a notice or message sent advising the Prime Rib would be sectioned. At least she could have known to cook it in sections, one at a time with different time frames. Nothing. We don't return food as it only gets wasted and thrown away. Please insure that your online customers know EXACTLY what we will get for a seasonal, expensive item.

I will never go back to Morehead city Food lion they blame me for harassing an Employee

There is no meat products in them boxes.
No canned tuna fish, chicken beaf or pork products in any of them gift boxes that they sale.
To give to the needy.
6.00 dollars gives you.
A couple of cans of vegetables, posta and tammatel sause.
No meat.
Any body living on the street or is in need has that stuff already stocked up

Employees are never friendly! Not to make it sound racial but I’ve seen cashiers speak to white ppl in line ahead of me and when it’s my turn, they don’t part their lips, not even a hey! This is in Elizabethtown, NC! I like shopping there but the employees make the experience very uncomfortable! Asking for help, you may as well just find it yourself, they’re not even nice about that!

I enjoyed shopping at Food Lion in Gallatin TN because their store is always clean and they sell the best meats in Gallatin TN.But I am very upset over not receiving my MVP reward for November yet. I call the customer service number more than a few times. If they are not going to give us our rewards any more than Food Lion needs to like their customers know. With rewards or not I will still we be a customer.Been one for over 20 years or more....

I am an Instacart employee and I shop here a lot. I was there at the Ashley Rd location today and I was extremely disappointed. There were 3 register lights on and only one cashier at the register working. I had three orders and I work on a time schedule. I can't use the self checkout due to it being more than 12 items. There were no customers at self checkout, but I couldn't use it. So I had to stand there and wait for someone to come to the registers, which took a good 5 minutes. I timed it. Then the young lady that finally came to the register had an attitude as if she would rather be anywhere but there. If you don't want to work you should have called out. Next the entire time she was ringing me up she was on her cell phone. One call came in, she answered had a conversation and then call someone on the phone while I was waiting. She stopped ringing my order to answer her phone and to call someone. That is rude and very unprofessional. When this happens I lose money due to losing time. I have 16 years of cashier experience and it has never taken that long to take care of a customer. The older lady at the register was working slow, but she was faster than the cashier I had. So Foodlion at the end of the day if your cashiers are slow why not allow us to use the self checkout regardless of how many items we have.

The cashier shut down the express lane 5 minutes after I got in line. Her light was on when I got on line. I explained that her light was on and I had only 4 items. She was rude and told ne her lane was closed. After waiting in another lane lane I hear an announcement that the lane I was at was open with no line or waiting. What?

Hello Bridgeville community I want to take a moment to express Great disappointment in the treatment that I and fellow residents in the Bridgeville community have experienced personally and have share with one another. I walked into food lion today as I sometimes do and without fail the nasty energy begins from the minute you walk into the store the energy is negative. This store hires some of the most unpleasant miserable employees on this end of Delaware. If you ask for assistance they hardly want to assist you. They are pointing down the aisle telling to look in this isle and that isle even when you tell them you have looked. I stop to customer service today and there is an elder woman with a short grey hair cut who watches me out the corner of her eye stand there for ten minutes never asking do I need help nor did she ever acknowledge my presence as always. So I asked excuse miss how does one get help at customer service. She then aggressively says we are all busy and you have to just wait. I express there is no need for her to be nasty I only asked a question. She then turn around and then another guy gets off the register and ask what do I need. I wish that some other major corporation comes and build a beautiful and clean and friendly supermarket where I and the other retired veterans can spend our hard earned money. In a better suited grocery store I can’t wait for another supermarket enter the town and build a better experience for this community. When you get so comfortable as a business owner to where your customers do not matter. I would love to come in this supermarket just once and just one employee out of the dozen have a decent attitude. Just one.

I would give Food Lion 0 stars if that was possible. I am so very frustrated. I have spent endless hours on the phone dealing with this issue and it still has not been resolved. I placed an on-line order on 10/9 to be picked up on 10/10. My bank account was charged for two orders. I placed and picked up one order. When I call, I just keep being transferred from one person to the next, and I still have not received a refund for being doubly charged. Extremely poor Customer Care!!!