No contact for over month. Can’t get ahold of them. Had no idea they’re overseas. I’m out 80 dollars. Very poor communication. I’ve updated my review because I did receive the item yesterday. It was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price and the website has a great selection. Did not give it 5 stars since for deliveries to the US it gets held up by customs at the border. I think the Foot Store could speed up the process if... See more
Company replied
Received the product just fine, though probably would not opt for the expense of FedEx. It took a week to receive (albeit I live in the US).
Company replied
Second time purchasing from you guys and quite happy so far with the experience and the selection you provide. Kudos from Lexington, KY - also keep me posted if discount or promos codes are available... See more
Company replied
3.6
Average
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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The extremely fast service shipping and…
The extremely fast service shipping and smooth transaction was amazing
November 23, 2024
Reply from Foot Store
Hello Travis,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Excellent and fast delivery!!
November 25, 2024
Reply from Foot Store
Hello Linda,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Very poor service from this company
Very poor service from this company. I purchased football boots for my son which developed a fault so i contacted them regarding a refund. Initially they were helpful but after sending the boots back I'm now struggling to get a refund. They keep making excuses why its not being paid. This has been going on since the 6th November. I received a credit memo from them after sending the boots back but it didn't explain how the money would be refunded so I had to email them to find out. My son now doesn't have any football boots as we cant afford to buy replacements just before Christmas. Thanks Foot-store, that's the last time i buy from you.
DO NOT BUY from this company, they are crooks and not a reputable company. I've spoken to Nike and they're are not a registered stockist.
November 6, 2024
Unprompted review
Reply from Foot Store
Hello Peter,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Reply from Foot Store
Hello,
Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
We're glad you enjoyed the experience.
Hope to see you again soon!
Have a great day 😊
The Spacefoot Customer Service Team
Your product is off poor quality,I am…
Your product is off poor quality,I am not going to shop with you guys anymore.
November 16, 2024
Reply from Foot Store
Hello Ramnarine ,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Reply from Foot Store
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Fast shipping for intl delivery with…
Fast shipping for intl delivery with unbeatable prices!
November 13, 2024
Reply from Foot Store
Hello Row,
Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
We're glad you enjoyed the experience.
Hope to see you again soon!
Have a great day 😊
The Spacefoot Customer Service Team
Reply from Foot Store
Hello ,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Reply from Foot Store
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Speedy shipment
October 21, 2024
Reply from Foot Store
Hello Mark,
Nous sommes ravis d'apprendre que votre expérience de livraison a été à la hauteur de vos attentes ! Spacefoot s'efforce de fournir un service exceptionnel et une livraison rapide, et votre commentaire positif nous confirme que nous sommes sur la bonne voie.
Un grand merci pour avoir pris le temps de partager votre satisfaction. 😀
Nous espérons vous revoir rapidement sur les sites Spacefoot
L'équipe service clients Spacefoot
Reliable quick good product
October 4, 2024
Reply from Foot Store
Hello Yann,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
Reply from Foot Store
Hello Terrence,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
It was the first time I went to…
It was the first time I went to footlocker before I used to usually go to JD but now I will never go back. You can tell footlocker do exclusive footwear and clothes wear where is JD does mainstream that everybody wears I found out that if you want to stand out, you have to go to footlocker.
August 5, 2024
Unprompted review
Reply from Foot Store
Hello , thank you for your constructive feedback.
We appreciate your suggestions and are constantly working to improve our platform. If you have any specific ideas, please feel free to share them with us. We hope to provide you with an even better experience on your next visit.😀
The Spacefoot Customer Service Team
Great but late
It was great the price and the experience ,maybe a little late and they have to improve the shipment and details but still I just received today and I did the request on 21 of july , maybe 2 weeks :)
June 21, 2024
Unprompted review
Reply from Foot Store
Hello, thank you for your constructive feedback.
We appreciate your suggestions and are constantly working to improve our service. If you have any specific ideas, please don't hesitate to share them with us. We look forward to providing you with an even better experience on your next visit.😀
The Spacefoot customer service team
Would Recommend
Easy to use, Good updates, good tracking, quick delivery. Product as described.
June 14, 2024
Unprompted review
Reply from Foot Store
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Great purchase experience
Great purchase experience. The package arrived in 7 days to the US (Houston TX).
May 18, 2024
Great product.
Great product, I really like it, looks great. I’m looking forward to buy some more
May 16, 2024
Fast shipping considering it’s coming…
Fast shipping considering it’s coming from Europe to the us and great quality product keep up the good work guys!
April 20, 2024
Easy transaction and fast shipment
April 8, 2024
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