Football America UK Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Soccer Store

Information provided by various external sources

Europe’s number one American Sports Shopping Destination and the go to company for all American Sports and Fanwear products!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent customer service

I'm very happy with the quality of the NFL helmets I've had from here. But what stands out for me is the exceptional customer service. They really have been better than any other company I've dealt with. They should be so proud of their team.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

One of if not the best American Football Distributor in the UK

Ordered a pair of adidas gloves from here and I must say probably one of if not the best website to get gear from. I highly recommend. delivery was fast with clear information and contacting the company was easy via the message page. Already ordered more things from here i recommend you do the same!

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service - helpful throughout!

What a company! I’ve bought from them a few times in the past but needed personalised items from them sooner than time would allow due to going away. Their customer service was first rate, keeping me updated throughout the process and even getting my order to me sooner than the website stated! I won’t be going anywhere else for my football needs. Top work 🫶🏽

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Took my son today to get a helmet. Jack very helpful. He spent a long time helping us choose and giving advice. Thanks

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great service, product and shipping

I purchased an NFL football shirt for my partners birthday, it came next day even though I only paid standard shipping.

The quality of the item was perfect. I was worried the shirt may be too big and my partners birthday was at the end of the month. I sent an email to Football America enquiring about this and they replied really quickly saying I would be welcome to exchange even it ends up being a couple of days over the 28 day mark.

Highly recommend this company!

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Time after time this company go above…

Time after time this company go above and beyond. Even turning around personalised orders in such a short time and they bat their competitors out of the entire game. I literally cannot rate football america uk highley enough for their unrivalled service.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing store with fantastic staff.

Just fantastic. Called in advance to check they were open as its the pre-Coronation week… customer service was lovely (and prompt). Made the 3h round trip which is so worth it to try boots in person for my son. Couldn’t have been more accommodating. I think we did the entire range in two sizes. Very knowledgeable, very kind and no rush browsing after a long trip. Used before and is our go to store for all things American Football. Absolutely top drawer team… ty.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Superb

Great store, great customer service, awesome products and decent prices, never had an issue ordering and have done so several times.

May 30, 2020
Unprompted review
Rated 1 out of 5 stars

i would give ZERO stars if i could

i would give ZERO stars if i could. ordered 3 items on thursday. paid £19 for saturday delivery. items have NOT arrived. i called customer service , and the guy had no clue what do tell me ( he was polite tho ), and to top it all the tracking number they provided was NOT recognized by UKmail or DHL or any other currier for that matter and yes i tried all . now i am waiting for my money back . will see how long that takes...very bad experience

October 27, 2018
Unprompted review
Rated 5 out of 5 stars

1st Class

Going from Zero to Hero in the eyes of my 16 year old....Priceless.

Well done guys. I received an item so quickly I dn't think I'd actually ordered it yet.

Now used this company twice in the last month. Both times I have received excellent service and quickly delivered genuine items.

January 10, 2017
Unprompted review
Rated 1 out of 5 stars

horrible delivery and a deaf customer service

What a nightmare to get my order. No information from Footballamerica UK. 3 weeks to collect it. I had to locate the parcel myself.

i asked several times, at least, to have a delivery costs refund but no answers from footballamerica UK.

I will never order with Footballamerica UK again.

I urge you to do the same.

April 19, 2016
Unprompted review
Rated 5 out of 5 stars

Super service!

I really had trouble finding the right softcleated boots for my sport (dogsport/IPO) and in "male" sizes, here in Denmark.
I found a pair of Nike Landsharks on Football America UK (on sale!) and ordered a pair size UK13. Website said 5-7 buissness days delivery to DK.
I placed the order monday and today, wednesday - two days later, I have recieved my order!!! Great!
I'll definately visit this shop again next time, and will recommend others to look here.
Boots are perfect by the way...

November 12, 2014
Unprompted review

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