Footballmonk Reviews 

146
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Consumers frequently noted severe delivery delays, mentioning that orders took many weeks or even months to arrive without any tracking updates or proper communication. Furthermore, buyers frequently reported receiving incorrect items, extremely poor quality products, and complete silence from customer service when attempting to request refunds or exchanges. The minority of people were satisfied with the service, highlighting that their items arrived within a couple of weeks and featured impressively detailed stitching. A few consumers also expressed satisfaction with receiving their custom orders successfully despite initial widespread doubts regarding the online store.

What people talk about most

Order

Customers had negative experiences with order, highlighting extreme delays and poor communication. Reviewers... See more

Product

Reviewers mention negative feedback about product fulfillment and quality, consistently highlighting issues... See more

Website

Users describe negative interactions with the website, expressing deep frustration with the online platform.... See more

Response time

Clients share negative opinions on response_time, highlighting consistent delays and lack of communication... See more

Customer service

Reviewers highlight negative aspects of customer service, reporting poor communication and a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a T-shirt in January and for some reason my GPay didn’t go through initially but they placed an order for cash on delivery! The next day I managed to make payment on GPay for that same order... See more

Rated 1 out of 5 stars

I ordered a customized jersey from football monk. It's been a three month. Neither they send me the product nor the refund. Everytime I mail they reply in 15 days that ur payment will be refund in... See more

Rated 1 out of 5 stars

I had an absolutely terrible experience with Football Monk. This website is a complete scam. They don’t have any proper customer care or even a phone number to contact. Emails go unanswered for days... See more

Rated 1 out of 5 stars

I should have read this site before ordering! Same issue- ordered a specific jersey - recieved another model. The quality was so poor, and they sent something which was probably used, as the tag... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

146 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(146)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These guys are excellent in ghosting

These guys are excellent in ghosting. They have not provided an update in two months. They sent the wrong item. Return Pickup done two months back. Haven't dispatched the correct item, even after mentioning that dispatch will take place 2 biz days after pickup. Order : 178397.

Simply pathetic email & customer service.

August 18, 2024
Unprompted review
Rated 1 out of 5 stars

Only if I could give a negative rating…

Only if I could give a negative rating to these f****ng moronic a***oles!!
I placed an order on 28 Sep 2024. Yet to receive anything!!
They are not replying to my online queries.
They don't have any listed mobile numbers or customer care number.
Fuc*ing scammers this bunch of bas**rds

September 28, 2024
Unprompted review
Rated 2 out of 5 stars

Had ordered about 10 days ago expecting…

Had ordered about 10 days ago expecting it be here after 7-8 day. The order progess is stuck in processing and i haven’t got any reply on the bunch of mails sent. (The order was pre-paid)

Edit: 16 days after ordering. The order would be delivered. The quality is good but service is terrible.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

Never order from this site

Order was placed on 24 August and is still showing processing I ordered two jerseys from which I only received one and other is still pending I mailed them twice and still there was no response I’m still waiting in hope that I’ll get what I ordered there customer service is so sh* they didn’t answered to the mail I sent them

September 19, 2024
Unprompted review
Rated 4 out of 5 stars

Hello guys I ordered my Real Madrid…

Hello guys I ordered my Real Madrid jersey on 31st August and recieved it now on 16th September...
They took alot of time... I thought that It is a scam but... I got it today...
They take time but will deliver.. good quality.

September 16, 2024
Unprompted review
Rated 1 out of 5 stars

I think we want to talk action against

I think we want to talk against against them ye log bilkul bhi answer nhi dhe rahe h mail or phone ka order canceled kr dete h apne account koi bhi mat kharid na ider se or jin jin bhaiya ko same yehi dikkat ho rahi h sare bhai esi Mt betho cyber crime mein complaint dalo fcuking scammer

September 15, 2024
Unprompted review
Rated 1 out of 5 stars

I will give -5 ratings since the…

I will give -5 ratings since the website doesn't have negative ratings.
I ordered 2 jersey in August. It still shows in processing. It has been a month yet no update. There's no telephone number to connect with them. You can only mail them and they never reply.
I shouldn't have trusted these scammers.

August 11, 2024
Unprompted review
Rated 1 out of 5 stars

Order, pay and forget

I ordered 3 jerseys, got the least expensive after a week and no news of the other two jerseys, there is not response from them. I would not recommend this to anyone. Please save your hard earned money for better things in life

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

COD money scandal

Around a year ago ordered jerseys for almost 10k inr only received half of what I had ordered even though the package contained the description of everything I had ordered, missing product inside. When I emailed them constantly I received one reply saying how they would contact me about a refund. Haven't received anything.

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

LEGAL ACTION

We ordered jerseys worth ₹3,000.

I regret that we didn't do COD. We have not received any info or support from them for our prepaid order.

Owners know that several customers have faced issues and yet they do not help.

July 26, 2024
Unprompted review

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