Ok I was a little sceptical and checked trust pilot before I ordered to check they were legit . But why was I worried fantastic service three days from Spain to France , my daughter loves the the sho... See more
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This store stocks pretty rare Nike Air that aren't available anywhere else. After a disappointing visit to a sneaker convention & not finding anything of interest, these guys came up with the goods i... See more
Waiting 4 days for a response on my issue regarding order FD69055 Radio silence Will update this review when it is resolved. EDIT: It was solved, so ultimately I'm happy. However the proc... See more
Company replied
This was my second order from Foot District, and once again everything went perfectly! The fast shipping from Spain to Germany via UPS deserves special mention! Excellent! A small suggestion... See more
Company replied
Company details
- Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Streetwear Store
- Women's Clothing Store
About FOOTDISTRICT
Written by the company
About FOOTDISTRICT
FOOTDISTRICT, established in 2012 in León, was born from its founders' passion for sneakers and fashion. Since then, it has become one of the European leaders in its category, always committed to providing the best products to users around the world. FOOTDISTRICT operates from a comfortable, secure platform that ensures equal opportunities, with a firm commitment to fair access and the best customer service.
With physical presences in Madrid and Barcelona, in addition to an online store that ships worldwide, FOOTDISTRICT offers the most exclusive original products from Nike, Converse, adidas, and Jordan.
Alongside these, there are also some of our own collaborations with ScrapWorld, Kappa, MARKET, or New Era. Our carefully curated catalog balances well-established labels such as Stone Island, Comme Des Garçons Shirt, Kenzo, adidas, nike, new balance, Drôle de Monsieur and Stüssy with innovative, up-and-coming brands that bring fresh perspectives to design and artistry.
Our wide range of articles includes all types of footwear, clothing, and accessories, as well as home decor and beauty products, all characterized by innovation, careful manufacturing, and their storytelling prowess.
Contact info
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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AVOID AT ALL COSTS
I returned an item to Footdistrict from the UK, following their return guidance as set out on their website. This included printing and attaching the invoice and customs declaration that was requested by email, and writing return plus the order number on the parcel.
I ensured the item was marked return to sender when paying the return post, and I have paper receipts to confirm this which was emailed to the company.
The company then advised that a partial refund would be made as they had to pay for import costs when the item arrived in Spain. This was absolutely ridiculous as I followed their guidance to the letter. I have been left out of pocket as a customer and the company continues to deflect that it must have been an issue with the courier. Has it considered that it's returns advice is incorrect.
I would strongly advise against shopping with footdistrict especially if you're based in the UK as you risk shocking customer service and partial refunds for returned goods even though processes were followed
February 24, 2026
Unprompted review
Reply from FOOTDISTRICT
After reviewing the return with our logistics team, we confirmed that the shipment was not returned using a service that covers customs duties and taxes for the recipient, which is required for returns sent from the United Kingdom to Spain. As a result, when the parcel arrived at customs, import duties and handling fees were charged to FOOTDISTRICT in order for the package to be released.
Unfortunately, these charges are determined by the carrier and the customs authorities and are outside of our control. For this reason, and in accordance with our return policy for shipments originating outside the European Union, the import costs incurred had to be deducted from the refund amount.
We understand that international returns can sometimes be confusing due to the customs procedures currently in place between the UK and the EU. For this reason, our return instructions specify that parcels must be sent as a return shipment with duties covered by the sender, ensuring that no import charges are applied to the receiving party.
We would like to inform you that the return policy is available on our website so that all users can check it and agree to it before placing the order.
If you have any questions or anything we can help you with, please contact our customer service department at help@footdistrict.com and we will resolve it as soon as possible
very good company and good prices…
very good company and good prices sometimes, new collections and generally good. I don't like that its arrive late and also if you want to return item you have to pay for return
April 3, 2025
Reply from FOOTDISTRICT
Thank you very much for your feedback.
We’re sorry to hear that your delivery arrived later than expected. While we always aim to meet the estimated timeframes, sometimes delays with the carrier can unfortunately occur. That said, we are constantly working with our logistics partners to improve this. Since your last order was placed months ago, we cannot check the date of delivery, but if you have any question or concern we recommend you addressing our team at help@footdistrict.com
We would like to inform you that we are working in order to improve the return process, and that all the information regarding the current return process can be found on our website. We would like to inform you that the return policy is available on our website so that all users can check it and agree to it before placing the order.
We genuinely value your opinion and your support. If there’s anything we can assist you with in the future, we’ll be happy to help.
Super fast delivery
February 3, 2026
Reply from FOOTDISTRICT
Thank you for your positive comments! Our goal is the satisfaction of our customers! Have a nice day!
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT! Enjoy your purchase!
Very fast delivery
Very fast delivery , and delivery tracking always available and precise . Great prices and promotions.
February 2, 2026
Reply from FOOTDISTRICT
Thank you for your positive review, Paulo! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Top !!!!!!!
February 2, 2026
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT! Enjoy your purchase!
Trusted store
The purchase and delivery were fine, the shoes arrived quickly. However, returns are more complicated than at other stores. I paid the full cost of returning the item, and the shipping cost was deducted when the item was returned. The store is reliable, but the competition doesn't have such extra costs. If they change this I will order from them again.
February 12, 2026
Unprompted review
Reply from FOOTDISTRICT
Thank you for taking the time to share your experience.
We would like to inform you that we are working in order to improve the return process, and that all the information regarding the current return process can be found on our website. Your feedback is very valuable to us. We’re continuously reviewing our processes to improve both the shopping and return experience, and comments like yours help us identify where we can do better.
We hope to have the opportunity to welcome you back again in the future — and we’ll keep working to make that experience even better.
Thank you for your trust in FOOTDISTRICT.
good service and on time!
Found a pair of shoes that was sold out everywhere. delivery was smooth and on time. Shoes travelled all the way from spain to the netherlands but arrived on time and in perfect shape. Will buy here again.
February 10, 2026
Unprompted review
Reply from FOOTDISTRICT
Thank you for your positive review, Thomas! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your feedback! Our goal is the satisfaction of our customers! Have a nice day!
Everything was great and fast !
January 27, 2026
Reply from FOOTDISTRICT
Thank you for your feedback, Alex! Our goal is the satisfaction of our customers! Have a nice day!
Reply from FOOTDISTRICT
Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Nobody responds i have a false and…
Nobody responds i have a false and damaged good received
February 2, 2026
Reply from FOOTDISTRICT
Thank you for your comment. Our Customer Service colleagues have informed us that they have already contacted you, so we recommend you checking your inbox. We would like to indicate that all our products are 100% original since we receive them directly from the manufacturing brands. Thank you.
Great deals for quality brand shoes
Great deals for quality brand shoes. Affordable shipping costs and delivery across Europe in just a few days.
February 2, 2026
Reply from FOOTDISTRICT
Thank you for your positive review, Frank! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Reply from FOOTDISTRICT
Thank you for your feedback, Daniela! Our goal is the satisfaction of our customers! Have a nice day!
Reply from FOOTDISTRICT
Thank you for your positive comments, Tanya! Our goal is the satisfaction of our customers! Have a nice day!
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT! Enjoy your purchase!
EASY TO ORDER & PAY AND THE SHIPPING…
EASY TO ORDER & PAY AND THE SHIPPING WAS VERY VERY FAST
February 2, 2026
Reply from FOOTDISTRICT
Thank you for your positive review, Stan! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!
Delivery was quick
February 2, 2026
Reply from FOOTDISTRICT
Thank you for your comment! The goal of FOOTDISTRICT is the satisfaction of our customers, and we are happy to know that we have met your expectations and are working to continue meeting them. If you have any suggestions for us to earn 5 stars, do not hesitate to contact us by email at help@footdistrict.com Have a good day!
Fast delivery 📦 amazing quality 🧡🖤
December 30, 2025
Reply from FOOTDISTRICT
Thank you for shopping at FOOTDISTRICT! Enjoy your purchase!
Quick delivery
January 29, 2026
Reply from FOOTDISTRICT
Thank you for your feedback, Samuel! Our goal is the satisfaction of our customers! Have a nice day!
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