FOOTLV Reviews 

345
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 229 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting items arrived in excellent condition and matched descriptions. Many people also highlight the excellent customer service, describing it as fast, helpful, and communicative throughout the ordering process. However, some customers also noted that delivery times were often longer than expected, with some orders taking several weeks to arrive. A few other people also felt that some orders never arrived or were lost in transit, and communication regarding these issues was sometimes vague or unhelpful.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality of the... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting longer than expected... See more

Order

Users describe ambiguous interactions with order, with many customers reporting significant issues such as... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally I placed an order on December 12th, and for a while it didn’t arrive. I had to contact them and long story short they figured out they made a mistake on their end and immediately agreed to... See more

Rated 5 out of 5 stars

Overall, I am satisfied with my purchase. The product was exactly as described and the quality was very good. Everything arrived in good condition and works as expected. The only downside was the deli... See more

Rated 5 out of 5 stars

Great company, fast customer service, fast delivery. These days it’s hard to find a store that treats customers this well, which is why I wanted to leave this review. The whole experience felt p... See more

Company replied

Rated 5 out of 5 stars

I bought a Neymar Santos jersey from this site and it came in perfect condition. The only downside is the shipping takes a little while but other than that everything was perfect. 10/10 would recommen... See more


Company details

  1. Soccer Store
  2. Clothing Store
  3. Sportswear Store

Written by the company

Founded in 2022 as a football boots store in Latvia. By 2023, we expanded to the U.S. and signed a partnership with a professional football team, strengthening our presence in the American market. In 2024, we partnered with top commercial brands and launched our official online store. Since then, we’ve grown into one of the leading global destinations for football apparel. Today, FOOTLV offers a wide selection of classic, retro, and special football jerseys — including football boots worldwide.


Contact info

4.2

Great

TrustScore 4 out of 5

345 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(345)

257 reviews in the last 12 months

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Rated 1 out of 5 stars

Die Frustration der „Etiketten-Lotterie“. & The "Label Lottery" Frustration

Es ist absolut unverständlich, nach welchen Maßstäben manche Hersteller ihre Größen festlegen. Man bestellt voller Vertrauen ein Kleidungsstück in Double XL (2XL), nur um beim Auspacken festzustellen, dass die Realität eher einer knappen Größe L entspricht. Es wirkt fast so, als stammten diese Tabellen aus einem Paralleluniversum oder basierten auf dem Durchschnittswachstum von Regionen, in denen die Menschen deutlich zierlicher gebaut sind. Dass ein „Extra-Extra-Groß“ in der Praxis als „Medium“ oder „Large“ durchgeht, ist nicht nur irreführend, sondern macht den internationalen Online-Handel zu einem reinen Ratespiel. Eine Standardisierung, die den Namen auch verdient, scheint in weiter Ferne zu liegen.
Update:
Mittlerweile musste ich meine Bewertung sogar auf einen einzigen Stern herabstufen, da hier leere Versprechungen gemacht werden, die man scheinbar nicht einhalten will. Nach meiner Reklamation bot man mir als Entschädigung ein Trikot von „Antonio“ an, während ich das zu kleine Kleidungsstück (das einer normalen europäischen Größe keineswegs entspricht) behalten durfte. Ich nahm das Angebot an. Das ist nun allerdings drei Wochen her – seit dem 30. Mai liege ich mit einer reinen Fantasie-Sendungsnummer auf der Lauer. Dort wird das Paket zwar angekündigt, aber es bewegt sich absolut nichts. Mein erneuter Versuch, den Kundenservice zu kontaktieren, endete mit der Vertröstung, dass man die Angelegenheit „intern prüfen“ wolle. Das ist nun auch schon wieder eine Woche her, ohne dass eine Reaktion folgte.
Fazit: Alles in allem kann ich von einer Bestellung bei diesem Anbieter nur strikt abraten!

It is honestly baffling to see the standards—or lack thereof—that some manufacturers use to define their sizing. You place an order in good faith for a Double XL (2XL), only to realize upon delivery that the actual fit is closer to a standard Large. It feels as though these size charts originate from a parallel universe or are modeled after populations with significantly smaller physical statures. When an "Extra-Extra-Large" turns out to be a "Medium" or "Large" in practice, it is more than just misleading; it turns international online shopping into a guessing game. A truly reliable global standard for sizing remains, unfortunately, a distant dream.
Update:
I have since been forced to downgrade my review to a single star, as this company makes promises they clearly have no intention of keeping. Following my complaint, I was offered an "Antonio" jersey as compensation, and was told I could keep the original item (which, to be clear, is nowhere near a standard European size). I accepted the offer. However, that was three weeks ago. Since May 30th, I have been provided with what seems to be a completely fake tracking number; the shipment is "announced," but absolutely no progress has been made. When I followed up with customer service, I was told they would "investigate the matter internally." Another week has passed since then, and I have heard nothing.
Bottom line: Save yourself the trouble. I strongly advise against ordering from this shop!

May 4, 2026
Unprompted review
FOOTLV logo

Reply from FOOTLV

We sincerely apologize for the inconvenience caused regarding the sizing issue.

Please kindly share your order number or contact us @ info@footlv.store so we can properly check your order details and help resolve your issue as soon as possible.

Please feel free to contact us anytime. We are looking forward to your reply.

Rated 5 out of 5 stars

Very good Jersy

Awesome service and good quality of product. I ordered a jersy for my son. Jersy was good and good quality of fabric is used.

I’ll recommend this store to my family and friends too

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality and Excellent Customer Service

Great experience ordering from Footlv Store. My order arrived and everything looked great quality-wise. Customer service was responsive, helpful, and quick to assist when I had a sizing issue. Overall very satisfied with the service and support.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

The shipping may take a bit longer

The shipping may take a bit longer, but it is totally worth it considering the quality and price being the best.

April 8, 2026
Unprompted review
FOOTLV logo

Reply from FOOTLV

Thank you so much! We're glad the quality and price made it worth the wait. Hope to see you again soon!

FOOTLV team

Rated 5 out of 5 stars

Fast delivery and good information on…

Fast delivery and good information on the delivery of the order

March 18, 2026
Unprompted review
FOOTLV logo

Reply from FOOTLV

Thank you so much for your kind words! We're really glad to hear the delivery was fast and that you were kept well informed throughout. We hope to see you again soon!

FOOTLV Team

Rated 5 out of 5 stars

No fraud

No fraud, t delivery was 2-3 weeks i mean it is ok but could be quicker, quality is good and fits well.

March 19, 2026
Unprompted review

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