Footstools & More Reviews 

1,219
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the outstanding craftsmanship of the bespoke footstools, noting that the fabrics and materials used are exceptionally durable and luxurious. Buyers also deeply appreciate the attentive support team, who readily provide color samples and happily assist with precise custom sizing requests. Additionally, people frequently mention that orders arrive securely packaged and well within expected timeframes. Though some customers experienced minor drawbacks, mentioning that deliveries occasionally arrived a bit later than initially estimated. A few people also mentioned isolated component flaws, such as unexpected pulls in the fabric or poorly constructed legs.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the superb craftsmanship,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the craftsmanship is exceptionally well... See more

Delivery service

Clients share positive opinions on delivery service, noting that items arrive promptly within the expected... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful sales team and excellent... See more

Order

Users describe positive interactions with order, highlighting a slick online process, helpful guidance with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From requesting fabric samples to the footstool/table being delivered.. great service. 6 samples sent out no postage, emailed letting me know when approx time it would take to make. It arrived in b... See more

Rated 5 out of 5 stars

Absolutely perfect!!! Beautiful quality so so happy with my purchase from this company. Footstool come very protected on delivery and came quicker then expected!! Was emailed regarding delivery date... See more

Rated 5 out of 5 stars

From start to finish the process was very smooth. Fabric samples were sent very quickly enabling us to make our choice with confidence. It took around 6 weeks to arrive, exactly what was stated a... See more

Rated 5 out of 5 stars

This is the second time we’ve used Footstools and More and they are brilliant. Mark was really helpful when we placed the order in terms of getting the sizing of our ottoman just right. The communicat... See more


Company details

  1. Furniture Store
  2. also in
  3. Interior Designer

Information provided by various external sources

Footstools & More are a small family company based in Yorkshire. With a wealth of experience and knowledge, the family have enjoyed three generations in the furniture industry. Offering a large and varied range of products, available in standard and bespoke sizes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,219)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Great to find a company offering a small footstool, even better to have a selection of styles and sizes and to be able to choose from a wide variety of fabrics. The result exceeds expectations. A beautifully finished footstool in only 3 weeks. I highly rate this company.

July 9, 2026
Rated 5 out of 5 stars

Lovely footstool. Great customer service.

Lovely, well made product. The sales team were very helpful and expedited my order when I said I had visitors coming to stay! That said, it didn't arrive on the day promised but that was due to APC's failure. It did arrive on the same day as my sister, however, and so added the final impressive touch to a newly decorated lounge. She loved it as much as I do! Thank you Footstools & More.

July 9, 2026
Rated 5 out of 5 stars

Absolutely Delighted

Absolutely delighted with our Coffee Table Footstool. Excellent workmanship, quality and service from start to finish.
These people really care about providing a first class experience for their customers.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quality bespoke footstool

My footstool is beautifully made. I was impressed with the way it was packaged, corners were reinforced and the whole parcel encased in bubble wrap ensuring the fabric on the stool was in perfect condition.

July 9, 2026
Rated 5 out of 5 stars

Finding the perfect fabric part of the service

When none of the fabric samples on the website suited my decor, Footstools and More went above and beyond to source a fabric from a photo of my furnishings and it was a perfect match. I love my orange footstool and it looks great. It’s beautifully made and was delivered on time and carefully wrapped.

July 2, 2026
Rated 5 out of 5 stars

Arrived as expected

Arrived as expected. Footstool excellent quality and height is perfect for me.

I would gladly recommend your company

July 2, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, footstool well made and delivered on time. Communication with Jen and Mark first rate. Would definitely recommend. 9 samples provided pre order 👌

July 1, 2026
Rated 5 out of 5 stars

Beautiful furniture, well-made, great customer service

This is a company that does things really well. From the multiple free fabric samples, to sending extra photos of the different legs available, which makes designing your item really easy, through to delivery of a perfectly crafted, beautiful piece of hand-made furniture. It's not cheap, and the lead time is quite long - I think our small footstool took 5 weeks from order to delivery - but what you are getting is a bespoke, quality item that looks great and will last.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality, elegant and comfortable

Firstly, it's so nice to able to buy a traditional design to bypass all the trendy stuff in the big stores.

The footstool arrived today and I love it. The craftsmanship is excellent and it's both elegant and comfortable.

The company has been very easy to deal with. There was an issue about the right style of legs not being available but it was quickly sorted out.

I am delighted with my purchase and would definitely recommend Footstools and More.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful footstool and fantastic service

The whole customer experience was amazing! From receiving sample fabrics and great communication once the order was placed. We were kept up to date by Jen. The delivery was as expected and again communication was brilliant.
The footstool is beautifully made and very elegant. Thank you

June 16, 2026
Rated 5 out of 5 stars

I’m so pleased I came across your…

I’m so pleased I came across your website! The footstool I received is so well made I can’t stop looking at it. The attention to detail with the pattern placement is perfect! Definitely 5*, 6* if I could!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent.

We're really delighted with our storage benches, which are perfect as combined seating and linen baskets. They are well made and the company were very responsive and easy to deal with. Very efficient and cheerful delivery, too.

June 24, 2026
Unprompted review

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