FOOTWEAR 4 YOU Reviews 

99
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, most reviewers were somewhat happy with their experience overall. Regular buyers frequently appreciate the smooth ordering process, noting that the platform makes finding and purchasing items very easy. Many people often mention that the ordered products are comfortable, beautifully packaged, and always arrive in good condition. However, some reviewers were not happy with customer support because they could not reach anyone by phone when problems arose. Consumers experienced major delivery delays and received zero responses to multiple emails sent asking for parcel updates. Additionally, a few people noted getting the wrong items delivered or facing unexpected extra postage costs.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as reviewers praise the good quality and... See more

Delivery service

Users describe ambiguous interactions with delivery service, as experiences vary significantly. Many... See more

Order

Reviewers mention mixed experiences regarding order processing and delivery times. While some consumers... See more

Service

Clients share positive opinions on service, highlighting excellent support and reliable delivery. Consumers... See more

Customer service

Consumers find customer service to be a source of great frustration due to ignored emails and the lack of a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have always found them to be professional in respect of customer care - following up orders with suppliers and keeping customers informed of status.

Rated 4 out of 5 stars

I am pleased with the shoes, and that I received them, thanks to the new owner of our house. I would have valued the opportunity to speak with someone regarding the order, to let them know that we wer... See more

Rated 5 out of 5 stars

I wear Shepherds slippers all year round. This time I bought the boots and the quality is amazing. They were reduced by £100 so I bought a second pair! Communication was great, beautifully packaged... See more


Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(99)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a returning customer of…

I have been a returning customer of “Footwear 4 You for many years and in particular identifying certain styles of suitable men’s Mephisto shoe brand, which are quite simply superb! Comfort being an absolute priority for me, with their styling, design and air technology!
The company provides a first class customer service.

December 9, 2025
Rated 5 out of 5 stars

Cosy toes!

I wear Shepherds slippers all year round. This time I bought the boots and the quality is amazing. They were reduced by £100 so I bought a second pair! Communication was great, beautifully packaged and delivery was prompt. What a great company!

November 18, 2025
Rated 1 out of 5 stars

Zero stars is I could - NO way to contact this company as per other reviews!

Order number 4313

Placed an order 2 days ago fo a Christmas gift for my mother. Unfortunately she told me that they are the wrong slippers! Very apologetically Emailed the company 20 minutes after placed the order to cancel - zero response.

Have since sent 3 more emails and Facebook messages to this company with ZERO response!! (Yet they have been in facebook posting their items!!)

No telephone number - no other way to contact them!

This company is a scam - will be contacting bank to be in a chargeback.

September 25, 2025
Unprompted review

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