FORCHICS 

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Rated 1 out of 5 stars

I have made an order a few months ago and I now receive a new order confirmation, but I did not place an order. On my order it says subscription? I have searched everywhere for information about this... See more

Rated 5 out of 5 stars

It's not often I get to give 5 stars, but this company is definitely deserving. I'd been seeing and hearing so much about their eyelash/ eyebrow serum that I had to try it for myself. I have Trichotil... See more

Rated 1 out of 5 stars

I ordered with the company over a month ago and paid additional for dhl express. Instead i got a tracking number for 17track which has all 1 star reviews and all the reviewers said they never received... See more

Rated 5 out of 5 stars

Forchics preserved my best assets which are my eyelashes and eyebrows. My eyelashes became shorter and less noticeable as I am getting older. Using Forlash makes my eyelashes grow back to its longer... See more

Company replied

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

ForChics aims to empower the modern beauty consumer through the creation of thoughtful beauty solutions that accentuate individual beauty.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products

Was sent one of their brow pens and I love it! Very natural looking and easy to use. Thank you for the great products

December 13, 2023
Unprompted review
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Reply from FORCHICS

Thanks a bunch for your kind words, Monika!💖

Your positive feedback about our brow pen has made our day! 😍✨ Creating a natural look and being easy to use is exactly what we aim for.

We're here to make your beauty routine a breeze, and we appreciate you choosing ForChics. 😊💕

Rated 5 out of 5 stars

This is a life changing!!!🥰 believe me…

This is a life changing!!!🥰 believe me when I say that this product is really works!! I swear. 😂🫶🏼 I love Forchics the best product for my eyebrows and eyelashes everrrrrr.♥️

January 13, 2024
Unprompted review
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Reply from FORCHICS

Wow, life-changing vibes! 🌟😍

We're beyond thrilled to hear that our product is making such a positive impact! 🚀💖 Your belief and enthusiasm mean the world to us, and we're so excited to be a part of your beauty routine. 😊✨

Thanks a bunch for the love, and here's to more fabulous brows and lashes with ForChics! 🌈💕

Rated 5 out of 5 stars

The perfect mascara!

I love the mascara! It's perfect from the first use! It creates a WOW effect immediately! No reason to use anything else! Perfect product!

January 13, 2024
Unprompted review
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Reply from FORCHICS

Hey there Marilyn!

Thanks a million for choosing our product – we're here to make your lashes shine! 💁‍♀️✨

We're over the moon that you're loving our mascara! 💖✨ Creating that WOW effect from the first use is exactly what we aim for, and we're thrilled to hear we've hit the mark for you! 🚀🌈

Keep rocking that perfect look! 😊🌟

Rated 5 out of 5 stars

Phenomenal Products and Results

I can’t rave enough about the products from ForChics! They have transformed my lashes and brought life back to my brows. I have been so pleased with the results but also the quality of the products. Their customer service has also been wonderful, for instance, I had a bottle that arrived pretty dried up and then immediately shipped me TWO replacements. I get compliments on my lashes constantly and always give credit and recommend ForChics to everyone! And bonus, it’s affordable!!!

July 3, 2023
Unprompted review
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Reply from FORCHICS

Wow, Katrina! 🌟

It warms our hearts to know that we've made a positive impact on your lashes and brows. 💖 We're all about quality and making sure our customers are delighted, so it's fantastic to hear that our customer service could promptly assist you with replacements.

Your compliments and recommendations mean the world to us! 😊 Keep rocking those fabulous lashes, and thank you for being a part of the ForChics family! 🚀✨

Rated 5 out of 5 stars

Amazing

Amazing! Takes a while, stick with it though, you won’t be disappointed!

January 12, 2024
Unprompted review
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Reply from FORCHICS

Hey there Melissa!

Your satisfaction is our ultimate goal, and we're thrilled that the outcome has been worth the wait! 😀

Thank you so much for your amazing feedback! 💖💖💖

P.S. Check your inbox!👀 We dropped a little something for you!🎁

Rated 5 out of 5 stars

Best lash serum ever!

I absolutely love this product! My eyelashes have never looked so long and beautiful. I would give a 5 star but when I purchased the bogo eyelash serum I only received one.

Update
Was contacted by ForChics company right after my reviews was posted. They sent me my missing product with no hassle. Great company and amazing products that actually work! Thank you ForChics!

November 14, 2023
Unprompted review
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Reply from FORCHICS

Hey there Nicole!

Your honest review was fantastic and we really appreciate it 💖

We're over the moon to hear that our eyelash serum has worked wonders for your lashes, making them long and beautiful – that's music to our ears!🎵🤗

We apologize for any confusion with your recent BOGO purchase. We're eager to make things right for you!

Please email us with the subject line: TrustForChics Order #___ , so we can craft an effective solution tailored just for you. 🙏🏻

Rated 4 out of 5 stars

Eyelash and eyebrow serum works well

I have used both eyelash and eyebrow serum for a couple of years now. First lot worked really well, second purchase was a changed recipe which didn’t work well at all but Forchics supplied a replacement and it is working really well again. Def working - worth a try

January 11, 2024
Unprompted review
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Reply from FORCHICS

Thank you for being a loyal customer, Carlene! 💖

We're super happy to hear that our products have been a part of your beauty routine for a couple of years.

We appreciate your feedback, and we're glad we could address the hiccup with the changed recipe by providing you with a replacement.

Your support means the world to us, and we're here to keep you glowing. Cheers to beautiful lashes and brows! 💖🌟

Rated 5 out of 5 stars

So happy to have finally found…

So happy to have finally found something that actually works! I am a repeat customer because I love it so much! I bought two bottles this time. I have wanted thicker, fuller eyebrows for a long time now and I am so happy I found these products. My hair seems to grow so much faster and fuller with these products. I had tried a few other ones that didn’t seem to work. So glad I took the leap of faith with For Chics. I hope others do too!

January 7, 2024
Unprompted review
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Reply from FORCHICS

Hey there Michelle!

We're beyond thrilled that you're a repeat customer and that our products have been a game-changer for you in achieving the thicker, fuller eyebrows you've been wanting. Your satisfaction and happiness mean the world to us! 💖😀

Thank you for taking that leap of faith with us and for sharing your success story. Knowing that our products have made such a difference in the growth and fullness of your hair is incredibly rewarding. We truly hope others discover the magic of ForChics just like you did!🌟💫

PS: We have something amazing just for you 👀 Reach out to us by email with the subject line TrustForChics Order #___ , and find out what it is!🎁

Rated 1 out of 5 stars

It has now been over a month

It has now been over a month. I have given ForChics all of the information I have numerous times. Again, I do not have an order number because I canceled my subscription and the old email TWO YEARS AGO! ForChics is absolutely ridiculous and our of line for asking for yet another email. Clearly, they are stalling. I want my money refunded. This is illegal.
Your reply is even more ridiculous than your theft! For the millionth time...I do NOT have an order number. I did not authorize this $103 to come ot of my bank! The email associated with my account (which was canceled over TWO years ago) is not active. I have given ForChics every bit of information I have and all I get is either completely ignored or these ridiculous auto replies.

December 2, 2023
Unprompted review
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Reply from FORCHICS

Hey there Kathy!

Words cannot express how sorry we are about the shortfalls you experienced. We aim to resolve this as swiftly as possible. Please bear with us as we work through this issue.

Our team is ready to go above and beyond until everything is taken care. Please email us with the subject line: TrustForChics Order #___ ! and we'll do everything we can to turn your experience around.💜

Rated 5 out of 5 stars

Best thing that I've ever bought in my…

Best thing that I've ever bought in my life is this FORCHICS LASHES SERUM 🥰🥰
my lashes, never been that long until I start using this FORCHICS LASHES SERUM I’ve got so many compliments from friends and families about the longer of my lashes they thought I was wearing a individual false lashes 🥰♥️ a very good investment that I’ve ever bought in my life. Thank you. Thank you FORCHICS 🌟🌟🌟🌟🌟🌟🌟🌟🌟

January 2, 2024
Unprompted review
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Reply from FORCHICS

Wow, Maybelle! 😀We're super happy to hear about your amazing experience with the FORCHICS LASHES SERUM! Your excitement and satisfaction truly mean the world to us. It's fantastic that you're receiving so many compliments on your lashes – that's exactly the kind of result we aim for!

Here's to many more days of stunning lashes ahead! 🌟

PS: We have something amazing just for you 👀 Reach out to us by email with the subject line TrustForChics Order #___ ! and find out what it is!🎁

Rated 1 out of 5 stars

It's a fraudulent company selling…

It's a fraudulent company selling stolen products. Stay away.

December 26, 2023
Unprompted review
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Reply from FORCHICS

We take these concerns seriously and want to assure you that we're not associated with any fraudulent activity.

Rest assured that we are here for you, willing to listen and provide whatever help we can. Please email us with the subject line: TrustForChics Order #___ ! and give us a chance to provide you with the service you deserve.😭

Rated 1 out of 5 stars

Ordered from them on November 9th

Ordered from them on November 9th, got a confirmation email with my order number, but then nothing. No shipping or anything. The money came out of my account immediately though. Was hoping to get it before Christmas, but now I highly doubt I get it at all.

December 6, 2023
Unprompted review
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Reply from FORCHICS

Hey there Faith! 🙋‍♀️

It sounds frustrating not receiving any shipping updates after your order confirmation. I totally understand your concern, especially with the holiday season approaching.

We'd love to take this opportunity to make it up to you.⁣ Please shoot us an email using the subject line of "TrustForChics Order #___ "❗️

We really do care about customer satisfaction and value your opinion - let's get that score back to 5 stars together! ✨💜

Rated 4 out of 5 stars

It works!

It works! Takes time but like any care routine, consistency is key.

December 5, 2023
Unprompted review
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Reply from FORCHICS

✨Thanks a million for sharing your experience with ForChics!

We're thrilled to hear that it's working for you! 🎉 You're absolutely right—like any care routine, consistency is the magic ingredient.

Cheers to your journey towards great results! 🌟😊

PS: We have something amazing just for you 👀 Reach out to us by email with the subject line TrustForChics Order #___ ! and find out what it is!🎁

Rated 5 out of 5 stars

Over plucked

Well I over plucked you know in 2000s lol and my eyebrows stopped growing I'm using the forchics eyebrow serum and my eyebrows are finally growing, also I'm using the eyelash serum and my lashes are so full and getting longer, I love their stuff 💜🩷

November 1, 2023
Unprompted review
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Reply from FORCHICS

Hey there Linda!

So glad to hear that the ForChics eyebrow serum is helping your eyebrows grow, and the eyelash serum is working wonders too! Your excitement is contagious—thanks for sharing your experience! 💖

Keep rocking those fuller lashes and growing brows!

P.S. Check your inbox!👀 We dropped a little something for you!🎁

Rated 1 out of 5 stars

Never received item

I ordered something from them and never got a confirmation email or anything. They sure did take my money though and I haven't received anything.

November 25, 2023
Unprompted review
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Reply from FORCHICS

Hey there Aaron! 🙏🏼

We understand how disappointing it must have been to have a negative experience with us. I totally get how crucial it is to get that confirmation and to receive your order in a timely manner.🤝

Let's go above and beyond and make it look like this never happened! Please send us an email with TrustForChics Order #___ , as the subject line - we truly value your feedback and are doing everything to ensure customer satisfaction! 💜

Rated 1 out of 5 stars

Don’t order from them you’ll wait years for a response

I order from them paid have not received my package an on top of that I have emailed them twice with no response this is going on 2weeks. Ridiculous not a good place to order from unfortunately
Then the hit you back on here with. I way of getting in touch they robbing everybody’s beware
REFUND ME MY MONEY

November 13, 2023
Unprompted review
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Reply from FORCHICS

Hey there Sujei!

We absolutely regret that your order was never received.😔 That sounds incredibly frustrating, and it's truly not the level of service we aim to provide. I understand your disappointment with the delay and the lack of response to your emails – that's definitely not what we want our customers to experience.

We want to make this right - all we care about is your happiness and satisfaction. We promise to stand by you until everything is resolved and expectations met. Please email us with the subject line: TrustForChics Order #___ , so we can craft an effective solution tailored just for you. 🙏🏻

Rated 1 out of 5 stars

They have token longer then promised…

They have token longer then promised and still waiting for a package by them but no response from any support at all for 5 days

November 27, 2023
Unprompted review
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Reply from FORCHICS

Hey there Isaiah!

We're truly sorry that you're experiencing frustration due to the delay in receiving your package and the lack of updates provided to you.

We're here to assist you every step of the way to ensure your order reaches you as expected.

You can count on us to help! Please send us an email so we can find a resolution together. Please make sure to include the subject line: TrustForChics Order #___ ! 💜

Rated 5 out of 5 stars

It works

I have used the eyelash and eyebrow serums for about two years. I noticed a difference when my eyelashes got long enough to start curling on their own. It’s the only product that has worked for me.

November 20, 2023
Unprompted review
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Reply from FORCHICS

Hey there Stephanie! Thanks for leaving such an amazing review! 💖💖💖

Two years of using the eyelash and eyebrow serums and witnessing such amazing results must be so rewarding! It's amazing how it's transformed your eyelashes to the point where they naturally curl—such a remarkable difference! It's fantastic to hear that this product has been the game-changer for you when nothing else worked.

Here's to many more years of fabulous results!

PS: We have something amazing just for you 👀 Reach out to us by email with the subject line TrustForChics Order #___ ! and find out what it is!🎁

Rated 4 out of 5 stars

Best non smudging mascara!

I’ve used Forchics products for a couple years now and in the beginning experienced a bit of lashes growth but also I had just stopped using falsies. After a while I decided to stick to using the mascara only because I love how it separates my lashes and better yet it doesn’t smudge AT ALL.
In the beginning it was challenging to remove it but after checking out their blog, I started using an oil based remover and voila!
Their customer service has been exceptional whenever something comes up. They gladly replaced an entire order when I received a broken spoolie and they are always responding if I contact via email with any questions.

March 30, 2023
Unprompted review
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Reply from FORCHICS

Hey there Yara!

Thank you so much for being a loyal ForChics customer! 😃 It's wonderful to hear about your positive experiences with our products, especially the mascara and how it keeps your lashes separated and smudge-free.

We're also delighted to hear that our customer service has met your expectations. We're here to make sure you have a fantastic experience with us.

Thanks for your ongoing support, and here's to many more years of beautiful lashes! 🌟💕😊

Rated 1 out of 5 stars

I got a ton of irritation when I used…

I got a ton of irritation when I used their products.

October 25, 2023
Unprompted review
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Reply from FORCHICS

Hey there Fred!

We're so sorry to hear about your skin irritation. We take all feedback seriously and are deeply sorry that our product didn't meet your expectations. Our goal is to provide safe, effective products for all customers, and it's upsetting to hear that we missed the mark. 😔

Please send us an email with the subject line: TrustForChics Order #___ , so that we can offer assistance swiftly. We acknowledge your dissatisfaction and understand how disappointing this must have been for you, which is why we would like to make it right by doing whatever it takes. 🙏🏼Our customer satisfaction is our top priority, and we want to do everything in our power to turn this around for you. 💖

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