FordPartsGiant.com Reviews 

1,672
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 574 reviews, reviewers had a great experience with this company. Customers frequently praise the website for being extremely easy to navigate, offering a wonderful selection of hard-to-find replacement parts at very affordable prices compared to local dealerships. People also appreciate the prompt delivery service, effective communication, and the peace of mind that comes with receiving genuine original equipment manufacturer components. However, some customers also noted frustrating issues with tracking updates, unexpected shipping fees, and occasional delays in receiving their packages. A few reviewers experienced problems with incorrect item listings, wrong parts being shipped, and fitment issues that complicated their vehicle repairs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive quickly and match vehicle... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very fast shipping and... See more

Price

Users describe positive interactions with price, frequently highlighting that costs are much lower than local... See more

Order

Customers had ambiguous experiences with ordering parts, reflecting a wide division in satisfaction levels.... See more

Quality

People report ambiguous experiences with quality, revealing a wide divide among consumers. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order was perfect, no issues. The only issue is the unknown of; Is it in stock? When will it ship? When should I receive it? The tracking number was useless and never updated so I thought it was n... See more

Rated 5 out of 5 stars

ForfPartsGiant quickly delivered parts to enable me to refurbish my 22-year-old Ford Econoline work van and have it back in service with minimal downtime. The mounting hole pattern on the bumper... See more

Company replied

Rated 5 out of 5 stars

the order process was fast, the order status was updated in a proficient manner. This is not the first time I've placed parts orders with Ford Parts Giant. Sometimes I feel much more comforted knowi... See more

Rated 5 out of 5 stars

Had a problem with car alarm randomly going off. Research pointed towards a faulty hood latch. I didn't want an aftermarket replacement. Your oem latch was an exact fit, price was good, and problem s... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

FordPartsGiant has been selling Original Equipment Manufacturer Ford parts for over 20 years. We firmly believe in providing you with OEM Ford parts at the lowest possible prices. We have a highly skilled customer service team that takes extra effort to answer your calls and emails with the expertise you deserve.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,672)

574 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Part was exactly what I ordered and was…

Part was exactly what I ordered and was delivered on time and in perfect condition. Thanks for the prompt shipping!

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hi Edward,

Thanks for taking the time to leave a review. We’re pleased everything arrived smoothly and securely packaged. Looking forward to helping you with future OEM parts needs! Thanks again Edward!

Rated 5 out of 5 stars

You know was taking a chance because I…

You know was taking a chance because I didn't know this sit was legit. From here on I will order all my ford parts from you all. The price cost was half the dealer cost. It was a good quality part thank you. The delivery was two days early. Awesome job you rock

June 18, 2026
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Reply from FordPartsGiant.com

Hi Robert,

We’re happy to know you had a positive experience! Providing competitive pricing on OEM parts is something we work hard to maintain. We appreciate your great review and hope to see you again soon as a repeat customer! Thanks again Robert!

Rated 5 out of 5 stars

Great price

Great price. Delivered on time.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

We appreciate you taking the time to share your experience. Glad to hear shipping and packaging met expectations. We appreciate your support and future business! Thanks again for the review

Rated 2 out of 5 stars

Didn't have the part I need

Didn't have the part I need

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Thank you for your feedback. We understand how frustrating it can be when a part appears available but later becomes backordered. Our online catalog is intended as a general reference and may not always reflect the most up-to-date inventory. While we strive to reflect the most accurate availability on our site, some items may show as available at the time of order but later confirmed as backordered by the manufacturer.
We sincerely apologize for the inconvenience this caused and appreciate you bringing it to our attention. Your feedback is essential for improving our services.

Rated 5 out of 5 stars

Correct part

Correct part. Arrived as advertised. Competitive price point.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Ed,

We’re happy to know you had a positive experience! Offering fair pricing on genuine parts remains a top priority for us. Looking forward to helping you with future OEM parts needs!

Rated 5 out of 5 stars

Happy

Order being processed and shipped in a timely manner.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

Great to hear everything arrived as expected! We’re pleased everything arrived smoothly and securely packaged. We’ll continue working hard to provide OEM parts you can count on.It means a lot to have your support! Thanks again for the review!

Rated 5 out of 5 stars

Easy website to navigate and fast…

Easy website to navigate and fast shipping not a complaint to be made.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hi TJ,

We appreciate you taking the time to share your experience. We’re pleased everything arrived smoothly and securely packaged! Your support truly means a lot to our team! Thanks again TJ!

Rated 5 out of 5 stars

Great prices

Great prices, fast shipping and quality ford parts.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Fredy,

Thanks for taking the time to leave a review. We aim to make OEM parts more accessible and affordable. We appreciate your support and future business! Thanks again Fredy!

Rated 5 out of 5 stars

Parts lookup was simple to navigate and…

Parts lookup was simple to navigate and the pricing was way better than I could get it from my local dealership. I will definitely use y'all again

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Bobby,

We're happy to hear that your experience on our website was smooth and easy. Making it simple for customers to find the OEM parts they need is one of our top priorities. We appreciate your support and hope to assist you again soon!

Rated 5 out of 5 stars

Couldn't find the part at my local…

Couldn't find the part at my local parts houses. Looked you guys up and presto! Parts arrived a few days later, fitment was perfect.
Thanks

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Norman,

Thanks for taking the time to leave a review. We’re proud to provide genuine OEM parts customers can rely on! Looking forward to helping you with future OEM parts needs! Thanks again Norman!

Rated 5 out of 5 stars

Easy navigqtion

Very easy to find what i needed at a good price. I will definetly shop again.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Mike,

We appreciate you taking the time to leave a review! It's great to know that you found our website user-friendly and easy to navigate. Thank you for choosing us for your OEM parts needs, and we look forward to helping you with future orders! Thanks again Mike!

Rated 3 out of 5 stars

The part sent was not the correct OEM…

The part sent was not the correct OEM part. I was disappointed it did not match the picture given but decided it was the best available part. It looks OK and works well, just not like the original knob.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Thank you for your feedback. While we try our best to reflect the true condition of the item, our online catalogue/ stock photos are for general reference only. Rest assured that any outdated details will be forwarded for correction, and the listing will be updated in future updates.
We appreciate you bringing this to our attention, and we are committed to improving the accuracy of our catalogue. Your feedback is essential for improving our services.

Rated 5 out of 5 stars

Part I needed

Part I needed, best price, fast shipping!

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello James,

Thanks for taking the time to leave a review. We aim to make OEM parts more accessible and affordable. We’ll continue working hard to provide OEM parts you can count on.It means a lot to have your support! Thanks again!

Rated 5 out of 5 stars

The right parts delivered quickly.

The right parts delivered quickly.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hi Thomas!

Great to hear everything arrived as expected. We work hard to ensure orders arrive accurately and efficiently. Looking forward to helping you with future OEM parts needs! Thanks again Thomas

Rated 5 out of 5 stars

Perfect fit!!!

I found the exact replacement part I needed with quick shipping.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hi Shawn,

We appreciate you choosing us for your OEM parts needs. We’re pleased everything arrived smoothly and securely packaged. Thanks again for being part of our community! Thanks again Shawn!

Rated 5 out of 5 stars

ordering smooth and price is great

ordering smooth and price is great. The delivery service is not so great my package made it to the local USPS distribution hub in Denver CO and then went to San Fransisco then to Oakland California and then back to Denver it took 10 days to get my part.

June 4, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

Than you for your feedback. I understand that some things went well and others did not. rest assure we are working to improve our services alongside our carriers. Thanks again for your review!

Rated 5 out of 5 stars
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Daniel,

We appreciate you taking the time to share your experience. We aim to make OEM parts more accessible and affordable. Looking forward to helping you with future OEM parts needs! Thanks again Daniel!

Rated 5 out of 5 stars

Part was exact fit.

Part was exact fit, search all over could not find part at other site, will keep in mind for next time.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello,

Thank you for your feedback! Our team works hard to maintain an intuitive order experience with many easy-to-navigate features such as interactive parts diagram, and Parts Question. We are happy you found our pricing competitive; we’ll be here whenever you need OEM parts you can rely on!

Rated 5 out of 5 stars

Had a problem with car alarm randomly…

Had a problem with car alarm randomly going off. Research pointed towards a faulty hood latch. I didn't want an aftermarket replacement. Your oem latch was an exact fit, price was good, and problem solved.

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello Gerald,

We’re pleased to know you had a smooth experience! We focus on offering OEM parts with dependable fit and quality. We’ll continue working hard to provide OEM parts you can count on. It means a lot to have your support! Thanks again Gerald!

Rated 5 out of 5 stars

Dip stick tube

ford part, good price, fast delivery

June 18, 2026
FordPartsGiant.com logo

Reply from FordPartsGiant.com

Hello John,

It’s always great hearing from satisfied customers. Providing competitive pricing on OEM parts and fast shipping is something we work hard to maintain. We look forward to helping you again in the future! Thanks again John!

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