Efficient delivery of good load of logs. Logs a variety of sizes and wood origin (appear to be hardwoods). Well-seasoned. Still September, so not burnt any yet!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The first time we have used Forest Firewood. It took a while to arrange delivery, with a combination of email and voicemail. The wood is well seasoned and effectively split to burn in our smallish... See more
Company replied
Really great, friendly service with good communication throughout. Took the time to check we were happy with the log sizes and explain the different types of wood in the delivery, along with where t... See more
Company replied
Although a swift delivery, half of the wood delivered is very poor quality for burning. Rotten and partially decomposed with very little substance to it, burns very quickly without giving any heat out... See more
Company replied
Company details
Written by the company
We are a New Forest based, family run, firewood supplier, aiming to take a sustainable approach to firewood supply around Hampshire.
Contact info
The Old Sir Walter Tyrrell House , SO43 7HD, Lyndhurst, United Kingdom
- 01590 619 313
- info@forestfirewood.net
- forestfirewood.net
4.2
Great
32 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from Forest Firewood Ltd
Thanks for the order Mike and for supporting a small local business
Reply from Forest Firewood Ltd
Thanks Will.. We will be planting trees in Nov and one will be going in the ground with your name on!
Forestfirewood.
Forestfirewood.
Explaining how the wood is sourced and dried using sustainable methods. This was the number one reason for getting fire wood from them.
September 16, 2024
Reply from Forest Firewood Ltd
Hi Peter. Lovely to meet you. Yes with the right conditions, location, storage (and a bit of time) you can easily get that hardwood down to below 10% moisture content. Thanks for your business
First class Firewood supplier.
First time I have used this company and it wont be the last. Delivery time was within 48 hrs of my order which is far better than any others in my area.
10 out of 10 for a first class friendly service.
September 9, 2024
Reply from Forest Firewood Ltd
Hi Mike
Thanks for the order and great to meet you too. Glad you like the product and service, we deliver most days of the week so it’s never more than 48hrs from order to delivery.
Best Regards
Paul
Excellent customer service and…
Excellent customer service and communication. Fast delivery and were very helpful in helping to keep the wood dry until we could have time to store away. Will definitely use again. Thank you.
September 5, 2024
Reply from Forest Firewood Ltd
Thanks for the order Jenny and yes when it’s raining we will do our utmost to keep the delivery dry, even if it means popping back to collect a tarpaulin. We go to great lengths to get that firewood dry and ready for use.
Best regards
Paul
Reply from Forest Firewood Ltd
Many thanks for the order Brett. Glad your happy with the product and service.
Good quality firewood delivered in good time
Good quality firewood delivered in good time from order and at a competitive price. Now using my second delivery and remain very pleased.
March 1, 2024
Reply from Forest Firewood Ltd
Thanks for your repeat business Paul. Much appreciated
Super speedy delivery
Super speedy delivery, guys are always so helpful. Excellent customer service everytime.
January 17, 2024
Reply from Forest Firewood Ltd
Thank you for the orders Annie and glad we meet your expectations on service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.