Forestry Tools Reviews 1,692

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often noting how quickly their orders arrived. Many people are also very satisfied with the quality of the products, finding them to be effective and durable. The ordering process is frequently described as simple and easy to navigate, contributing to a positive overall experience. However, some customers mentioned issues with product identification on the website, making it difficult to order the correct item. This occasionally led to ordering mistakes that could not be easily rectified, suggesting areas for improvement in product information and customer support for such situations.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the swift and prompt... See more

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the sturdiness... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the outstanding quality of the equipment,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of navigation on the... See more

Service

Users describe positive interactions with service. Customers consistently praise the friendly, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goods exactly as ordered, price a little less than known alternatives, and delivery within a day. And saved about $10 nett offsetting postage against road tolls, had I picked them up.

Rated 5 out of 5 stars

These mesh bags solved my cockatoo problem! They arrived quickly and have successfully protected my dragon fruit. Highly recommend for bird damage.

Rated 5 out of 5 stars

I have ordered two of the Silky Pocketboy folding saws. Communication and delivery were outstanding. As advised, these were recommended for cutting bamboo culms and they certainly do the job. Just wi... See more


Company details

  1. Landscaping Supply Store

Written by the company

Established in 2002, Forestry Tools has grown to be a valued resource for professionals across Australia. Now entering our 18th year, our product range has continued to expand, with over 2000 products and spares stocked in our warehouse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very Happy

Arrived quickly. Friendly and easy service. And it’s a sturdy, good quality product. I’m very happy, and I would recommend Forestry Tools

February 8, 2026
Rated 5 out of 5 stars

Silky Pocketboy folding saw

I have ordered two of the Silky Pocketboy folding saws. Communication and delivery were outstanding. As advised, these were recommended for cutting bamboo culms and they certainly do the job. Just wishing they were motorised! :)

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Large 10x10m netting

Very quick to post out goods. Tracking of parcels and delivery speed was excellent. The netting I purchased was reasonably priced and good quality.

January 12, 2026
Rated 1 out of 5 stars

Never received my purchase

Never received my purchase. Company was unwilling to help me

September 11, 2025
Forestry Tools logo

Reply from Forestry Tools

You left out a few details in your 1 star review:
- you ordered at 6.16pm on 11 September 2025
- we shipped your order by Australia Post at 2.42pm on 12 September 2025
- tracking information was emailed to you by both us and Australia Post, which you had received as you forwarded the tracking email to us (see next line)
- you emailed us on 27th December 2025 (forwarding the tracking details email) saying you hadn't received your order and tracking wasn't showing anything. This was almost 4 months after your order was shipped
- Australia Post only keep tracking information for 90 days from when the parcel was last scanned
- If your parcel couldn't be delivered or you fail to collect it from the post office within 10 business days, Australia Post return the parcel to the sender. As we advised, your order has not been returned to us by Australia Post

We always resolve missing/delayed deliveries if we are advised in a reasonable timeframe which allows us to be able to investigate. We would expect customers to contact us if their parcel hadn't been delivered within a 2-3 week period after the expected delivery date. Yours was almost 4 months, which is unreasonable.

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