DO NOT USE THIS COMPANY!!!!!
DO NOT USE THIS COMPANY!!!!!
This company are an absolute disgrace.
Sadly my problem goes back to 2022, my job was finished December 2021 & within the 1st few months cracks appeared all over the new render on the front, side & back of my house, a very big crack was on the front.
I have been FIGHTING ever since then for them to come & repair it all.
It turns out that Tom Kirwin sold me the job along with a 25 year warranty that on 6.5.21 when we signed the contract was worthless as he had set up a new company on 3.5.21 with a slightly different name ready to take everything over from Alan. When I spoke to Tom in October 23 he told me he did not have to honour the warranty, so he knew exactly what he was doing when he ripped me off on 6.5.21.
Craig returned in March 22 & filled the large crack with mortar. He then didn’t return until October 22 to paint over it & the other cracks on the front & used a paint that was a completely different colour white. So the front of my house was then also left patchy. Those cracks have now all opened up again. None of the cracks have ever been addressed on the side or back of my house. That is the last time anyone came here to do repairs,
I have then begged Craig,Tom & now Brian month in & month out for nearly 3 years now for them to do the right thing & correct the disgusting job they did for me in 2021 that cost me £11,500. MY HOUSE LOOKS A MESS THANKS TO THEM. They should be ashamed but actually they don’t care at all.
I have even tried calling the old boss Alan, today he hung up on me as soon as I said my name!
In October 24 in desperation I put reviews online regarding this sickening experience. Suddenly Tom called me & asked to come over to inspect my house. He agreed it was unacceptable work & promised to repair it all. He immediately emailed me a ‘letter of intent’ & asked me to take my reviews down. He said he had lost £30,000 of work because of my reviews. So in good faith & because I’m a decent person I took the reviews down. Guess what - my house still looks the same. I believe he never had any intention of repairing my house. Absolutely despicable behavior.
We are good, decent, hard working people. We don’t quibble on price. We are kind & generous to any worker that works for us which included the Forever Homes guys. We do not deserve to be treated like this.
This company is a disgrace. Do not even consider using them. They have no respect, morals or conscience.
July 9, 2025
Unprompted review