Forever Legal Ltd Reviews 

316
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and legal advisors for being exceptionally helpful, professional, and friendly throughout the entire transaction. Many people note that team members make complex legal procedures very easy to understand and navigate. Clients also mention the prompt response times, efficient handling of cases, and regular updates provided at every single stage. Furthermore, the convenient home visits offered by the lawyers are widely appreciated for making the process smoother and adding a personal touch. Reviewers express high satisfaction with the overall communication and consistently state they would gladly recommend these legal services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the team for providing an exceptionally smooth,... See more

Staff

Clients share positive opinions on staff, frequently describing them as extremely helpful, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional staff who... See more

Response time

Users describe positive interactions with response time, noting that reviewers experienced prompt and... See more

Customer communications

People report positive experiences with customer communications, expressing satisfaction with easy access via... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My adviser had looked at various lenders but my property being ex local authority was causing a sticking point. Forever Legal didnt just write it off but working with my advisor looked at all the plu... See more

Rated 5 out of 5 stars

Catherine handled my sale which took a little longer to complete than was expected.This was due to the buyers solicitor lack of performance and problems with the lease holder. Catherine was ama... See more

Rated 5 out of 5 stars

I have to say I’m still in shock as to how quickly our house purchase took to complete. We instructed Forever Legal on the 3rd October and completed on the 12th December - 10 weeks exactly with a chai... See more

Rated 5 out of 5 stars

Couldn't recommend Catherine Jordan enough! The whole process wasn't the easiest but she made it feel so smooth. Kept me updated regularly and chased just as much! I was also given sound legal advice... See more


Company details

  1. Conveyancer
  2. also in
  3. Legal Services
  4. Real Estate Attorney

Written by the company

Forever Legal is a specialist law firm and experts in providing legal services for the over 55’s. If you need professional legal advice on your equity release transaction, or you want to protect yourself and your family with a new or updated Will or Lasting Power of Attorney we can help. Forever Legal prides itself on its outstanding customer service and we have invested heavily in our technology and infrastructure to ensure the process is as easy for you as possible. This allows us to be faster, more accurate and means you can have the peace of mind that your case is in the best of hands. Forever Legal solicitors cover the whole of the UK so no matter where you are we are on hand to guide you through the process and ensure the highest levels of customer satisfaction. Legal issues aren’t about law, they are about people…with legal issues. No other law firm delivers the kind of personal service that Forever Legal do. We choose to make it personal, we visit, keep you constantly informed and carefully guide you on all matters from equity release to wills and probate. When it comes to people and law…no one does it better


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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4.9

All reviews

(316)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt and efficient service.....

Prompt and efficient service from friendly, knowledgeable and professional people. Can't really fault them if I'm honest. Wholly recommend this company without reservation.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

ForeverLegal was the best choice for…

ForeverLegal was the best choice for purchasing our first home. Although it’s always a lengthy and bureaucratic process, everything went very smoothly — with great efficiency and flawless communication throughout.

We are very grateful to Catherine for her outstanding and consistent dedication to our case, as well as for her ongoing support and quick resolution of any issues that arose along the way.

Based on our experience over the past few weeks, we highly recommend this company for the quality of its services.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Catherine Jordan was excellent

We used Catherine Jordan at Forever Legal for both our sale and purchase. Catherine was always approachable, patient, and professional throughout the process. She handled everything with care and kept us well informed along the way. We really appreciated her commitment and support in getting both transactions completed. I’d happily recommend Catherine and the team at Forever Legal.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and efficient

A smooth and efficient process and service in finalising our property deal. All matters were dealt with on time and in accordance with our expectations.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Forever legal dealt with the sale of…

Forever legal dealt with the sale of our property and purchase of our new home.
Justina Mellor was overseeing this.
All I can say I’ve never dealt with a solicitor who is on the ball.
You email & Justina emails back within the hour. Justina was thorough, efficient, knowledgeable, friendly & pushed things at a good pace.
Highly recommend!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and people skills

The communication network of Forever Legal kept me in the loop every step of the procedures. I found the whole process easy to understand and feel that it was smooth seamless and swift. Eveyone I dealt with were friendly and approachable

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

Everyone I dealt with and there were many, was very helpful throughout what turned out to be a protracted buying and selling process. It also involved a far from smooth (eventually non back to back) porting of a mortgage, in which the equity release company solicitors changed part way through. Forever Legal were recommended to me and I am very pleased that I chose to use them.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Forever Legal (Justina) made my…

Forever Legal (Justina) made my experience of buying a house the most painless it can be. I was dreading the process due to having previously bad experience with solicitors but, Justina was fantastic. She was always on the ball and made sure she was on top of eveything, and I didn’t have to call her once to chase.
Genuinely recommend this company, 10/10

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Received great service from Forever Legal

Received great service from Forever Legal in relation to a remortgage. Clear concise information and communicative throughout the process to keep us advised on progress and schedule which was fast and the deadlines met as advised.
Our meeting was held in hospital due to ill health and Forever Legal were there with compassion and without issue .

Thank you for your efforts and friendly professional manner. It’s much appreciated and we would happily use your services again.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Service and First Class Experience

We were recommended Forever Legal by our estate agent as a firm that responded quickly and efficiently.
They handled our house sale in Wilmslow, and the purchase of our new home in Leighton Buzzard, and were absolutely faultless.
Nothing was too much trouble, and every person that we spoke with or visited at the firm were kind and helpful.
Special thanks though to Justina who was our lead contact, and handled all of our work - what can we say other than thank you so much, you've been both outstandingly efficient and so very lovely to deal with - thank you so much S & K.

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

Justina’s lack of impartiality and…

Justina’s lack of impartiality and poor handling of my case contributed significantly to the emotional and logistical challenges I faced during an already difficult time.

In summary, my experience with Justina was overwhelmingly negative. Her disregard for legal obligations, coupled with her unprofessional demeanour, resulted in unnecessary stress and hardship for my family. I strongly recommend seeking alternative representation to avoid similar issues.
Dealing with Justina was a nightmare. She ignored the court order from my divorce and chose to represent my ex-husband instead of both of us, even though the order clearly required her to act fairly towards us both. Only after I made a formal complaint did she change course, but her attitude remained rude, dismissive, and unprofessional.

The house sale was delayed and the completion date changed three times, leaving me and my son in a very unstable situation. We were even forced to move out of our home a month before the original completion date.

This whole experience was stressful and upsetting, and I would strongly advise others to avoid working with her.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

First Legal Team. Equity Outcome.

Thoroughly professional experience from start to finish/completion of our equity release. We were expertly guided through the process and the information was made clear and concise so that we were reassured on the financial journey decision and ultimate outcome. We're two satisfied clients

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with this firm if Solicitors

From start to finish this firm was friendly efficient and very prompt with communications. Everything was fully explained before they proceeded. A solicitor even came to my home for documents to be signed. The whole process was made easy and I felt comfortable dealing with the solicitors involved. I would readily use them again.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

All the team at Forever Legal were…

All the team at Forever Legal were always clear about the process involved and helpful. Their communication was regular and it was easy to contact them when required. Thank you to all involved.

August 11, 2025
Unprompted review

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