Forexero Reviews 

Reply from Forexero

Jan 23, 2025

Dear Zheng

Thank you for sharing your feedback.

We’re sorry to hear your experience hasn’t met your expectations. We pride ourselves on being 100% transparent with our results, including counting all signals, even those that hit stop-losses as our website results page is always updated. Our goal is to provide value and consistent updates, and we understand how important it is for signals to be responsive, especially when they run overnight. We encourage our member to actively manage their trades based on the market's shifts and we provide real-time updates to keep everyone informed with live support if you have questions. That being said, we will continue to review and enhance our service to ensure it meets your needs. We appreciate your input and are committed to helping you get the most out of our signals moving forward!

Warm Regards
Forexero Team

Reply from Forexero

Dec 28, 2024

Dear Sila.

Thank you for sharing your feedback. We apologize for any inconvenience caused. Our team was unavailable during the Christmas holiday period, which may have caused a delay in our response. However, as soon as we received your message, we promptly addressed your inquiry and assisted with the cancellation request.

We also want to remind you that, as stated when you first joined, you have the ability to cancel your subscription at any time directly from your account settings on your own, without any restrictions or limitations.

We hope this clarifies the situation, and we're here to assist you further if needed.

Kind Regards
Forexero Team

Reply from Forexero

Dec 20, 2024

Dear Larry

Thank you for your feedback. We are genuinely sorry to hear about your negative experience and appreciate you sharing your concerns. However, we must clarify a few points and provide additional context.

First, we want to address your claim regarding the reviews and the number of members in our group. We currently have over 40,000 active members who trust our service, and we pride ourselves on maintaining transparency with them. The reviews we receive are from real customers, and we continuously strive to ensure they reflect the actual experience of those who use our service. We are committed to providing honest and transparent results, and we would never mislead our clients.

While we understand that trading involves risks and market conditions can sometimes lead to losses, we continuously monitor and adjust our strategies to help our members navigate the markets. We are always open to feedback and constantly working to improve our service. Our results on the site are based on real-time trading, and we take accuracy seriously. If you believe there are any discrepancies, we would be happy to discuss them with you in more detail to ensure that any misunderstandings are addressed.

We value the trust of all our members and are committed to offering a service that reflects that. Please feel free to reach out directly if you would like to have a more open conversation about your experience, as we are always here to assist and improve.

Best regards,
Forexero Team

Reply from Forexero

Dec 16, 2024

Dear Debbie

Thank you for sharing your feedback. We're sorry to hear about your experience with our signals. We understand that trading can be challenging, and results can vary based on market conditions. However, we strive to provide accurate and reliable signals, and we’re committed to helping our users succeed.

Regarding your concerns about stop-loss levels and gold trades, we’d appreciate the opportunity to review your specific trades and provide further assistance. If you’d like, please reach out to us directly so we can investigate the issues you're facing and offer support.

We always encourage users to practice good risk management and to use a demo account when testing new signals.

Thank you for your feedback, and we hope to help you improve your trading experience.

Kind regards,
The Forexero Team

Reply from Forexero

Dec 16, 2024

Dear Youssef

We’re truly sorry to hear that you feel this way, and we take your concerns seriously. Our goal at Forexero is to provide valuable, reliable trading signals and support to our users. If you’ve encountered issues or have experienced poor performance with our signals, we’d love the opportunity to investigate and help resolve the matter.

Please feel free to reach out to us directly, and we’ll do our best to assist you in any way we can.

Thank you for your feedback,
The Forexero Team

Reply from Forexero

Dec 5, 2024

Dear Member.

Thank you for your feedback. We genuinely appreciate every opportunity to improve our service.

We understand your frustration and apologize for any confusion regarding the cancellation process. Our subscription model is designed to be flexible, and users can easily manage their subscriptions directly from their account at any time. In your case, the cancellation was done by you after the payment was made, which unfortunately does not qualify for a refund, as per our terms and conditions.

That said, we do strive to provide clear communication and responsive support. We’re sorry if you didn’t receive the assistance you were hoping for—our support team works hard to resolve any concerns as quickly as possible, and we’ll ensure that this feedback helps us improve in the future.

We always aim to provide value to our users, and we're glad to hear you found the subscription itself to be beneficial. Thank you again for sharing your thoughts, and we hope this clarifies the situation. If you ever have any further questions or need assistance in the future, we’re here to help.

Kind Regards
Forexero Team

Reply from Forexero

Nov 29, 2024

Dear Member,

Thank you for your feedback, and we understand your frustration. We want to clarify that trading involves inherent risks, and while we provide signals based on thorough analysis, it's essential to have proper risk management in place. The losses you've experienced over the past few days are part of the natural market fluctuations, and we always recommend adjusting position sizes to match your risk tolerance.

We emphasize the importance of looking at performance over the long term, as short-term movements can vary. We pride ourselves on being fully transparent with our results and want to remind you that patience and risk management are key to long-term success in trading.

If you'd like guidance or have further concerns, we are more than happy to help. We’re here to support your trading journey.

Best Regards
Forexero Team

Reply from Forexero

Nov 19, 2024

Dear Abdul,

Thank you so much for your incredible review! We’re thrilled to hear that you’ve had such positive results and that our service has helped you double your profits. Your trust and support mean the world to us. We’re always here to assist, and we look forward to continuing to help you achieve even more success.

Best regards,
Forexero Team