Formbricks Reviews 

6
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company
  2. also in
  3. Software Vendor

Written by the company

Privacy-first Experience Management suite. Turn customer insights into irresistible experiences. XM software built on the fastest growing open source survey software platform worldwide. Formbricks packs an open source form builder as well as AI-powered analysis capacity - all on premise! Self-host Formbricks Open Source Survey Software within minutes with Docker.


Contact info

3.1

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(6)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The formbricks self-hosted version is dangerous

The formbricks self-hosted version still gates all enterprise features, even basic removal of branding.

Additionally their install script forcefully reinstalls all your docker packages without warning, which cost me about five hours to fix outside of the time it took to install Formbricks.

They don't care about open source software, they're just out to make money.

January 30, 2026
Unprompted review
Formbricks logo

Reply from Formbricks

Hey Wil, very sorry to hear about your experience!

We do finance the development of our open source Community Edition with a paid version which gates some features. However, we offer a long list of functionality free of charge under AGPLv3.

Sorry to hear about your issues with Docker, we have forwarded your issue to our engineering team to optimize the self-hosting experience for community members.

Thanks for giving Formbricks a squeeze!

Rated 5 out of 5 stars

Works really well

Works really well, and is very straightforward!

March 14, 2024
Unprompted review
Formbricks logo

Reply from Formbricks

Thanks Susan, really appreciate your review! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look