I think this is a great idea! Love the options you can choose from and the customer service is outstanding! However, for me personally I have many food allergies and sensitivities so the fact I could... See more
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Review summary
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the app is easy to use, great reminders to log in your meals and activity throughout the day. and very helpful advice on what to watch in your meal intake, such as avoid certain foods, or add more nut... See more
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Just getting acquainted w app.. would be nice to go to a landing page if you are planning a meal to select options.. like build a meal .. before you click to save and enter.. difficult to delete f... See more
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Initially didn’t want to issue my refund, but as soon as I mentioned the word “scam”, all of a sudden she told me she processed both amounts, which totaled $49.99. I had never even signed into the app... See more
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Company details
Written by the company
Formula Care is a personalized nutrition app designed to make healthy eating simpler, more practical, and easier to maintain. Whether you’re following a Mediterranean, anti-inflammatory, carnivore, or other goal-based nutrition plan, Formula Care brings your personalized meal plan, recipes, food tracking, and progress tools together in one place. Our recommendations help you eat for weight loss, better energy, and long-term well-being—without making healthy food feel restrictive or boring. Logging meals takes only seconds. Take a photo of your food, scan a barcode, use voice input, or search manually to track calories, macros, and essential nutrients. You’ll also find a growing library of healthy recipes, practical nutrition tips, shopping support, and personalized feedback to help you make better choices at your own pace. Formula Care is built for people with different goals, preferences, and dietary lifestyles. Whether you want to lose weight, improve your eating habits, or better understand your nutrition, the app gives you practical tools and guidance for your everyday routine. Our mission is simple: to make personalized nutrition accessible, useful, and enjoyable—so taking care of your health can become part of everyday life. If you see FJOR NUTRITION or FORMULA CARE on your bank or PayPal statement, that charge is from us.
Contact info
United States
- support@formula.care
- formula.care
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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A company that REALLY cares …
I’ve enjoyed formula for about eight months, it’s helped me keep on track. But recently, when I upgraded my phone, I lost all my history. It was frustrating because I could see the weight loss progression whenever I needed a boost. When I contacted them in dismay, they reached out and within a day I had all my information back in order. Now that’s what customer service is all about.
October 12, 2026
Unprompted review
Reply from Formula
It’s wonderful to hear how much Formula has meant to you over these past months! Congratulations on your weight-loss progress, and thank you for trusting our team when you needed assistance. We want you to feel supported not only while using the app, but also whenever unexpected difficulties arise. Our team is always available through the in-app chat or at support@formula.care. Keep celebrating your achievements and the dedication behind them!
Customer service is exceptional
Customer service is exceptional.
I'm sure this program is great for self starters.
October 12, 2026
Reply from Formula
We’re grateful that our team has made a positive difference in your experience with Formula! We know that getting started with a new app can feel different for everyone, so we aim to make the experience as approachable and flexible as possible. While Formula gives you the freedom to explore at your own pace, you don’t have to figure everything out on your own. Whether you need clarification, some extra guidance, or help finding the right features for your needs, we’re here for you. You can always reach us through the in-app chat or by emailing support@formula.care. We’ll be happy to lend a hand whenever you need us!
I enjoyed the GUIDANCE
October 12, 2026
Reply from Formula
We’re delighted that Formula has been a positive addition to your experience! We put care into developing the app so that its content can offer practical value beyond simply tracking meals. Our team is continually working to improve the app and make its tools and educational content even more useful in everyday life. We hope you continue discovering helpful ideas that make nutrition feel more approachable and easier to navigate. Thank you for sharing your feedback with us!
Great App
Great App. Really helps you keep up with your calories, proteins and carbs. Helping me take off the lbs. Love it!
October 12, 2026
Reply from Formula
Building healthier habits one day at a time is something worth celebrating, and we’re glad Formula is helping you along the way! Understanding what goes into your meals can make everyday decisions feel much more manageable. If you’d also like to see how far you’ve come over time, you can track your weight history right in the app: simply tap the scale icon on the Today screen and log your weight as you go. This makes it easier to look back at your progress and recognize the changes you’ve made along the way. Thank you for making Formula part of your routine, and we wish you continued success!
Great customer service!!
October 11, 2026
Reply from Formula
Knowing that our team has been able to make your experience with Formula easier means a lot to us! We want every user to feel that their questions matter and that there’s someone ready to guide them whenever something comes up. Thank you for giving us the chance to be there for you. Whether you need help understanding a feature or have a question about your subscription, you can reach us anytime through the in-app chat or by emailing support@formula.care. We’ll do our best to make sure you get the answers and guidance you need!
Reply from Formula
Thank you for bringing this to our attention. We’re sorry that your experience hasn’t met your expectations, and we’d like to help make things easier for you. Please contact us at support@formula.care and share any payment details you have available so our team can locate your purchase, clarify the situation, and help you get started with your plan.
This app has been so useful for me
This app has been so useful for me - I’ve lost 8 pounds in two weeks. I’m getting all the calories in - but measuring is very helpful. Love all the tracking and accountability. The Insights are also very helpful.
October 11, 2026
Unprompted review
Reply from Formula
It’s wonderful to hear that Formula is helping you get a clearer picture of your nutrition! Paying attention to portion sizes and keeping track of your daily intake can be a real eye-opener, especially when combined with the practical knowledge you gain from Insights. We’re glad you’re making use of these features and finding ways to be more mindful of what works for you. As you continue, remember that giving your body enough nourishment and building habits you can maintain are just as important as seeing changes on the scale. Thank you for sharing your experience with us, and we hope you continue discovering helpful insights that make healthy choices feel more natural every day!
While I was going through a difficult…
While I was going through a difficult time and spending too much on my phone, lol I purchased products from formula care. When the bill came and I realized I was not using their services and contacted them. They were very easy to work with and immediately refunded my money.
October 11, 2026
Unprompted review
Reply from Formula
Thank you for sharing your experience with us! We’re glad our team could assist you with your billing concerns and help clarify the situation. Formula is a digital wellness app designed to support healthier eating habits and everyday nutrition, and we always want our users to have a clear understanding of the services associated with their accounts. We appreciate you giving our team the opportunity to help and taking the time to share your experience. If you ever have questions about your account or need assistance, you can reach us through the in-app chat or at support@formula.care.
This formula has been great
This formula has been great. It keeps me on track. I'm eating much healthier and less. I've lost 15lbs. It comes off slow and steady. I can live with this program forever. It helps me to make better choices I'm learning more every day. Thank you!
October 11, 2026
Unprompted review
Reply from Formula
Congratulations on losing 15 pounds! What a fantastic milestone! It’s wonderful to hear that Formula is helping you make healthier food choices and discover new things about nutrition every day. Just as importantly, you’re recognizing the value of steady, sustainable progress rather than trying to rush the process. Building habits that fit naturally into your life is a meaningful achievement in itself. Thank you for sharing your experience with us and for allowing Formula to be part of your progress. We hope you continue feeling confident in the choices you’re making and proud of how far you’ve come!
I liked the app
I liked the app, but think it can be improved by saving what I log on a daily basis as opposed to deleting it after a day or two, and leaving what they think I should be eating.
October 11, 2026
Reply from Formula
Thank you for sharing your feedback! We understand how important it is to be able to revisit your food entries, and we’re sorry to hear that yours appear to be disappearing. Your logged meals should remain saved in the app. You can check entries from previous days by tapping the date in the upper-left corner of the Today screen, selecting the day you want to review, and tapping the date again to open that day’s food log. If your entries still aren’t visible, please contact us through the in-app chat or at support@formula.care. We’ll be happy to look into this with you and help you resolve the issue.
Reply from Formula
It’s always rewarding to know that our team has made a positive impression! At Formula, we believe that thoughtful support goes beyond simply answering questions — it’s about listening carefully, providing clear guidance, and helping each person feel confident moving forward. We appreciate you giving us the opportunity to assist you and taking a moment to share your experience. If you ever have questions about the app or need a hand with anything, we’re always here for you. You can reach us through the in-app chat or email us at support@formula.care. We’ll be glad to help whenever you need us!
You all went above and beyond to help…
You all went above and beyond to help get my refund to me. I have been so worked up and had to cancel other ones the past 2 weeks. I had to end up with a new phone to start all over with and many safe guards on it and I'm keeping it very basic.
Thank you, Christine Miller 10/10/26.
October 8, 2026
Reply from Formula
Christine, thank you so much for taking the time to share such a kind review with us. We’re truly sorry to hear how overwhelming the past couple of weeks have been for you. Having so much to deal with at once, especially getting a new phone set up and putting additional safeguards in place, must have been a lot to manage. We’re grateful you gave our team the opportunity to assist you with your billing concerns, and we’re glad we could offer support during such a stressful time. Your trust and thoughtful words mean a great deal to us. Please know that if you ever need assistance with Formula again, our team will be here to help.
A quick response to my problem is…
A quick response to my problem is greatly appreciated
October 10, 2026
Reply from Formula
At Formula, we want getting help to be a smooth and positive experience, with clear guidance whenever a question comes up. We appreciate you taking the time to share your experience, and we’re pleased our team could assist with your concern. Making sure our users feel informed and supported is an important part of the service we strive to provide. If you have any other questions or need help navigating the app, you can always reach us at support@formula.care. We’ll be happy to provide further assistance, clarify any details, and help you get the most out of your experience with Formula.
Reply from Formula
We appreciate you taking a moment to share your experience with us! We’re pleased our team could make the process straightforward and provide the guidance you needed. At Formula, we know how important it is to receive clear, accurate answers without unnecessary delays, and we always strive to make getting support as smooth and helpful as possible. Your kind words encourage us to keep providing this level of care. If you ever need assistance with another question, you can reach us at support@formula.care — we’ll be happy to help!
My experience with Formula
My experience with Formula was amazing. The Formula company is nothing but professional and I highly recommend Formula to everyone.
October 10, 2026
Reply from Formula
It means a lot to our team to know that your experience with Formula has been so positive. We put a lot of care into creating an app that’s easy to use and providing thoughtful support whenever it’s needed, so your kind words are truly appreciated. If you haven’t explored Insights yet, you’ll find practical nutrition tips and helpful information about healthy eating there, while our recipe collection is full of meal ideas to inspire you and add variety to your plan. We hope you enjoy discovering these features and continue finding useful ways to make the most of Formula. Thank you again for your support and recommendation!
Recipes were great and the app was very…
Recipes were great and the app was very easy to use . I found it a little expensive though
October 10, 2026
Reply from Formula
Thank you for sharing your thoughts with us! We’re happy to hear that you enjoyed the recipes and found Formula easy to navigate. We’re continually adding new ideas to our Recipe Collection to bring more variety to your meal planning and make following your chosen plan more enjoyable. We’re also committed to offering features and resources that provide value for the price, and we’re always looking for ways to make the Formula experience even better. If you have any questions about the app or your subscription, feel free to reach us at support@formula.care — our team will be happy to assist you!
Mediterranean Diet
I learned a lot about the Mediterranean Diet and what to add to my meals to eat healthy. I have IBS and some things I could not do.
October 10, 2026
Reply from Formula
It’s lovely to know that Formula has given you some helpful ideas to try in your everyday meals. We understand that not every suggestion will suit everyone’s dietary needs, and finding what works best for you is what matters most. There’s more to explore in the app, too! Our Recipe Collection offers fresh meal ideas for inspiration, while Insights provides practical information about nutrition and healthy eating. We hope you’ll find more ideas and useful guidance among these features to make your experience with Formula even more valuable.
I canceled immediately after getting…
I canceled immediately after getting and learning more money was wanted and the support I expected was false. HOWEVER, days after my bank had still not been credited.. I needed to file a dispute
October 3, 2026
Reply from Formula
We’re sorry to hear that you’ve had to spend additional time addressing this matter with your bank. We’d like to help clarify the situation and give your payment concerns the attention they deserve. Please email us at help@formula.care with any transaction details you can share, including the charge amount, date, payment method, and any bank reference number available. This will help our team identify the transaction and determine how best to assist you.
Terrible Support
I downloaded the app and it seemed complicated, so I canceled. Or so I thought. Then I find a charge from them for $62.99, and I immediately contacted their support to get the charge reversed and ensure my ‘subscription’ was cancelled. They replied that they couldn’t refund the $62.99. This similar issue has popped up with other apps and they were able to help and get any charges made the same day as cancellation reversed. That’s why Formula Care gets a 1 star from me.
October 10, 2026
Unprompted review
Reply from Formula
Thank you for sharing your feedback with us. We appreciate you explaining your experience and understand that you were looking for clarity regarding your subscription and the associated charge. We’d welcome the opportunity to take another look at your situation and find a suitable resolution. Please reach out to us again at help@formula.care so our support team can review the details of your case more closely and provide personal assistance.
I am sorry Since I purchased the…
I am sorry Since I purchased the programme I have not been well so have not participated. But it looks amazing. Thank you.
October 9, 2026
Reply from Formula
Thank you for your kind words about our program! We’re sorry to hear that you haven’t been feeling well, and we hope you’re feeling better soon. Whenever you feel ready to explore Formula, our team would be happy to help you get started and show you how to make the most of the app’s features. You can reach us at support@formula.care or send us a message through the in-app chat, and we’ll gladly guide you through the process. If you need some time before getting started, you can also pause your subscription for now by opening your Profile, selecting Manage Subscriptions, and tapping Pause Subscription. Please take the time you need to focus on your well-being.
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