The customer service is alert on answering my queries. However, I got disappointed on you make an action the first time I requested to cancel my account. But Hopefully you make an action the second ti... See more
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I am awaiting the promise you mentioned in my last letter. But nobody seems to be responding to my letter. I trust this is a genuine conversation. Thank you in advance, Sarra for your response.
I was successfully assisted by an employee called Pekay. I asked for the cancellation of my account and a full refund. Case resolved. Thank you.
Emily from the Escalation team did a great job to resolve my issue. There was good communication and she simply solved the issue. Thanks!
4.2
Great
306 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The customer service is alert on…
The customer service is alert on answering my queries. However, I got disappointed on you make an action the first time I requested to cancel my account. But Hopefully you make an action the second time. I hope there will be no charges on the credit card for this month.
April 2, 2025
Unprompted review
Imani was very helpfull providing…
Imani was very helpfull providing support with my problem.
March 28, 2025
Unprompted review
!!!!!SCAM ALERT!!!!!
!!!!!SCAM ALERT!!!!!! I did not purchase a membership, rather a backpack that came with the link to that product. After complaining to customer service, they refused to refund the $9.95 saying its part of their T'&C's (i guess fraudulent transactions are irrelevant to this business) & are ignoring if any further charges will result in the 14 days cancellation period.
March 24, 2025
Unprompted review
Reply from Formybikes
Dear Maya,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@formybikes.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Jamal was quick to respond and solve my…
Jamal was quick to respond and solve my query/request
March 7, 2025
Unprompted review
Helped me thankss
March 15, 2025
Unprompted review
Jamal 👍🏻👍🏻👍🏻👍🏻👍🏻
March 13, 2025
Unprompted review
I am awaiting the promise you mentioned…
I am awaiting the promise you mentioned in my last letter. But nobody seems to be responding to my letter. I trust this is a genuine conversation. Thank you in advance, Sarra for your response.
March 10, 2025
Unprompted review
Subscription cancellation and refund request.
My request was immediately responded.
March 9, 2025
Unprompted review
I had a great experience with requesting a refund
I had a great experience with formybikes.com. I requested a refund, and their team handled my request promptly and efficiently. The customer support was responsive, professional, and accommodating throughout the process. I truly appreciate their excellent service and commitment to customer satisfaction.
March 9, 2025
Unprompted review
I have received the most amazing…
I have received the most amazing customer support. They responded promptly with no hesitation.
March 4, 2025
Unprompted review
VAN helped me in my concern.
March 4, 2025
Unprompted review
Good service from Kai.
February 28, 2025
Unprompted review
Issue is being handled well by Diamond
February 28, 2025
Unprompted review
Sarra assisted me!
February 25, 2025
Unprompted review
Thank you Kenny for your great…
Thank you Kenny for your great assistance.
February 25, 2025
Unprompted review
Please stay away from this site and…
Please stay away from this site and service as far as you can. I have tried 3 time without success to get this cancelled. Every time I get a reply that the services has been cancelled and more money is deducted from your bank accout. Stay clear. They just took more money out of my account and now the accoubt will be cancelled in 14 days. I will rather go and cancel my card.
February 22, 2025
Unprompted review
Reply from Formybikes
Dear Annemarie,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@formybikes.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
They are very quick with responding to…
They are very quick with responding to my Enquiries and thank you to Kenny for his assistance
February 22, 2025
Unprompted review
Issue is being handled well
Ann is in touch and helping to resolve the issue.
February 21, 2025
Unprompted review
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