I was assisted by Paula who made my experience better and improved my mood after realizing that Ihave been subscrived to your website without myu knowledge. Thank you Paula, I hope to conclude this... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
hii, Sarra contacted me and she was so helpful, there is a problem this card i closed it because i lost it and this is my IBAN DE 1001 1001 2384 8913 16 and BIC NTSBDEB1XXX . thanks for your suppo... See more
I was disappointed when debit order that kept occurring but now I am excited that there Phoebe that is assisting me on resolving this issue. I am trusting that he will assist me until everything is ok... See more
The supporting team it's amazing, great treat to the people who they're talking with, also they're very quick at the moment when you're contact to them. That's it's a plus, keep doing it!!
4.2
Great
234 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phoebe was really helpful
Phoebe was really helpful by contacting me directly. Great service.
February 21, 2025
Unprompted review
Thank you so much for helping me…
Thank you so much for helping me Mr.Kurt.
This company is very good helps alot check it once.
February 18, 2025
Unprompted review
All the experience for me knowing how…
All the experience for me knowing how to go about alot of things thanks heaps to sarra shes the best thanks sarra
February 4, 2025
Unprompted review
Carmen has helped me to get my refund…
Carmen has helped me to get my refund but I'm still waiting for it since i was taken for a ride
January 17, 2025
Unprompted review
I'm so ecstatic about the service you've given me so far
I'm so ecstatic about your service so far
February 7, 2025
Unprompted review
kenny is doing well
February 10, 2025
Unprompted review
i like ur company but due to financial…
i like ur company but due to financial problem i cannot continue to shop in ur establishment, hoping for your kind consideration. thank u
February 8, 2025
Unprompted review
“Thank you Escalation Team”
“Thank you Escalation Team”, “Thank you sir raj for the assistance
February 6, 2025
Unprompted review
Awesome great
January 29, 2025
Unprompted review
My email was answered by Kenny right…
My email was answered by Kenny right after sending it
January 24, 2025
Unprompted review
I am not happy it is decieving
January 11, 2025
Unprompted review
Good service
Good service, Issue addressed by Elsa and great communication
January 23, 2025
Unprompted review
NELA
NELA, from escalation support reached out to me in quick time and was very helpful in addressing my issue, I think us clients need a NELA at all times to help us with pressing issues when ever required, thank you.
January 18, 2025
Unprompted review
Alero is solving my problem
Alero is in e-mail contact with me and is helping me to solve the problem. Thank you.
January 16, 2025
Unprompted review
Daisy from the escalations team…
Daisy from the escalations team resolved the issue promptly.
January 12, 2025
Unprompted review
I have received good customer support…
I have received good customer support and service from Formy. It has been a positive experience dealing with this company.
January 10, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.