Forrest Furnishing Reviews 

58
•
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

I had a sofa delivered in July. The delivery men caused EXTENSIVE damage to my property! Took pics. All time stamped. Wrote an email. The outcome? They denied the damage, admitting only one area... See more

Rated 5 out of 5 stars

As first time home buyers, we were a bit out of our depth picking our first sofa, but Mary Gibson couldn’t have been more helpful. She was extremely patient and didn’t rush us at all, she also careful... See more

Rated 5 out of 5 stars

From the minute we reached the door every member of staff was very welcoming. We were served by Fiona Runciman who could not have been any more helpful. Took the time to explain different options and... See more

Rated 5 out of 5 stars

Having just moved home we have been buying new furniture.We have used Forrest on numerous occasions before.We recently bought a suite where we were assisted by Donna Johnston.She was very helpful and... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

Scotland's best known family run furniture retailer. We offer the best furniture, value and service to each and every customer. Online and in store.


Contact info

4.0

Great

TrustScore 4 out of 5

58 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(58)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Useless - I bought a tea table just 3 month ago …

I bought a tea table just 3 month ago , glass top.
The item I got is useless.
Glass top is not fit to frame size , it’s bigger then frame at all the corner. Infect it’s not proper rectangle shape.
Second- it’s not well fitting . If I touch the glass it makes noice like it’s hitting frame and making awful noice. I have complained about it to Forrest furnishing and they said that how the table is and they can’t do anything with it. After paying that much money it’s not worth at all.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Having just moved home we have been buying new furniture.We have used Forrest on numerous occasions before.We recently bought a suite where we were assisted by Donna Johnston.She was very helpful and knowledgeable on what we were buying and went out of her way to ensure we were happy.Due to this we went back again to buy a table and Donna,again,helped us in finding what we were looking for.Staff in Forrest are always very helpful and I would recommend Forrest furnishings before anywhere else.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgable and amazing staff!

I recently purchased dining chairs and topiary trees from Donna, and I couldn’t be happier with the experience. Donna was incredibly knowledgeable, patient, and helpful throughout the process, making sure I found exactly what I needed. The dining chairs are not only stylish but also very comfortable, and the topiary trees add a perfect touch of elegance to my space. Her attention to detail and customer service was outstanding. I would highly recommend Donna to anyone looking for quality products and exceptional service. Thank you, Donna!

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Bought a sofa group and had it delivered on Tuesday. From choosing our furniture to delivery was very good. The sales lady was very knowledgeable and helpful. Delivery men were amazing even took packing away. Thank you first class will be visiting again soon, but don’t tell my husband that!

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

The salesperson Donna could not have been more helpful. We gave her our requirements and she pointed out two suites that were perfect for us. Excellent service.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch service

The delivery guys from Forrest were top notch. Arrived on time and did a clean, tidy job while being very cheery. What a great representation for this company!

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

New sofa day

Fiona was very knowledgeable about the products.Explained everything to us regarding the sofa we were looking at buying. Didn't try and rush us into buying and gave us plenty of time to decide,which we totally appreciated .She's not bad at tea/coffee making too!

October 27, 2024
Unprompted review
Rated 5 out of 5 stars

The staff where very helpful we were…

The staff where very helpful we were looking for carpets where we met chris he was very helpful answering any questions we had and the best carpets for our stairs and trying to give us the best price would definitely go back

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Positive shopping experience

Sales assistant Mary was lovely,
She listened to what we were looking for, suggested a few items to view without any pressure to purchase.
When we made our choice of a new table and mirror, Mary arranged a delivery date that suited us. We very much appreciated, this First Class service.

October 21, 2024
Unprompted review

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