For the Floor & More Reviews 32

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

From start to finish Floor& More couldn’t have been more helpful or efficient. The samples we initially requested arrived promptly as did our subsequent order once placed. The flooring is excellent qu... See more

Rated 5 out of 5 stars

I bought a gorgeous piece of vinyl to cover my van floor. I'm thrilled with the results. Customer service has been second to none, follow up emails keeping me informed of progress of my order, r... See more

Rated 1 out of 5 stars

Fantastic designs, but unfortunately the quality of the flooring is terrible. We've got it in our campervan but due to the texture of it it traps dirt and constantly looks filthy. It's impossible... See more

Company replied

Rated 5 out of 5 stars

After looking for several months for a vinyl that had some punch, we had almost given up and resigned ourselves to boring flooring...thankfully we stumbled across The Floor & More. Great product, easy... See more

Company details

Written by the company

Tired of bland floors? You’re not alone. 90% of bathroom & kitchen designs aren’t you. We’re the bold 10%. Feature floors, splashbacks & statement tiles—delivered in 2 weeks, made to stand out. Bespoke? Always an option.


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4.2

Great

TrustScore 4 out of 5

32 reviews

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Rated 5 out of 5 stars

We are really impressed with the…

We are really impressed with the communication, friendliness and service we experienced from this company. They are extremely efficient and did a perfectly professional job on our deck and fence.
Won’t hesitate to call on them again.
Mike and June

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic selection of designs

Fantastic selection of designs. Communication and service was great. The product is high quality and looks great in our bathroom. Highly recommended.

March 8, 2024
Unprompted review
For the Floor & More logo

Reply from For the Floor & More

Thank you! Josie

Rated 5 out of 5 stars

Helpful

Helpful before, during and after purchase! Floor is great and perfect scale due to a preview proof being sent prior to the order being completed. Would definitely order from them again.

February 29, 2024
Unprompted review
For the Floor & More logo

Reply from For the Floor & More

Thank you for your review Mike!

Rated 5 out of 5 stars

Fantastic company

Fantastic company. After looking for ages for a modern flooring for our bathroom we found the perfect one with this company. As we were on a strict schedule they helped us to get the flooring delivered quickly,it was easy to fit and looks amazing! I would recommend them to anyone.

February 27, 2024
Unprompted review
For the Floor & More logo

Reply from For the Floor & More

Thank you for the review and the photos Babs. Glad we could help out! Josie

Rated 1 out of 5 stars

The vinyl floor covering I purchased…

The vinyl floor covering I purchased looked good - I loved the print. But it is flimsy and tore one day after we put it down. I thought it would be more durable than a regular rug. It is much less durable! They send a warning with the floor covering that says bright colored foods can stain it, and that you can scrub away the pattern, and that you can scratch with a beater bar on a vacuum. These are not the things that happened to my floor covering. In my case, it was in good condition for one day. There was nothing under it. We put it down on a clean hard wood floor. But there was a little piece of metal on top of it and some stood on it on the second day. Just standing on top of a tiny piece of metal that we didn't see, tore the floor covering. We were only able to enjoy the floor covering for one day. I am writing this review so others won't make the same mistake I did. They would NOT give me a refund. They did NOT offer to send me a new floor covering. They did offer to send me information on how I could repair the floor covering. I told them to send it, but that I was unhappy and that I would write a review.

January 20, 2024
Unprompted review
For the Floor & More logo

Reply from For the Floor & More

Hello Ellen,
I’m sorry to read your review - we are still trying to help you repair your flooring after letting us know yesterday that it has been pierced by a sharp object under the floor covering.

The additional installation information was from our European vinyl base manufacturer and relates to every floor covering they produce. Please try any recommendation using an offcut first as it may not apply to our flooring.
We do provide free samples to check our vinyl is right for any project before purchase but unfortunately, any vinyl when laid over a nail or similar could be potentially pierced especially during fitting.
There were no other issues raised in your email and even though we are on another continent, I will do all I can to help out.

Thank you,
Josie

Rated 1 out of 5 stars

Design looks great, quality of flooring extremely poor

Got 3 lots for 3 bathrooms. Two installed. Designs look fab. However, the quality of the flooring itself is very poor. At first I thought that the contractor had left the flooring dirty. But no, he left it immaculate.

The vinyl appears to have tiny pinholes and so collects dirt and dust. It looks dirty all the time. It needs to be cleaned daily and is really difficult to clean. I am so disappointed with the product which was expensive. The contractor also informed me that it readily tears and unlike standard vinyl, it can only be successfully laid using a brand new sharp knife.

I note that the link to reviews on For the floor and more site is to TrustSpot. All such reviews are positive. However, I was unable to leave a review on that site, hence I posted here. Apparently you have to contact For the floor and more to get permission to leave a review there. I will do that and see.

Now the 3rd batch has been installed - same issue. I wonder whether I received a batch x 3 of vinyl that was not up to the usual standard.

I am surprised that For the floor and more has not responded to my review. But it does not appear that they respond to reviews on this platform. Again, disappointing.

In fact For the floor and more has not accepted its profile on this platform.

I contacted customer services and they were very helpful. They offered cleaning and coating advice but unfortunately these did not work. They replaced the vinyl for one of the floors but unfortunately it is the same.

I contacted the manufacturer of the vinyl and they provided advice on deep cleaning products but these were not effective.

If your house has old sash windows, I advise you not to buy this flooring unless you choose a dark shade. Any dust gets ingrained into the surface pores of the product. You will have to get down on your hands and knees with a scourer, daily, to try to remove the impregnated dust. Not worth the effort, unfortunately.

May 1, 2022
Unprompted review
Rated 2 out of 5 stars

Disappointing service didn't match promises made

Worked with the company to design and print bespoke flooring for my bathroom.
Was sent a sample at the time which they colour matched to my bathroom tiles, match was spot on. Had the final flooring laid yesterday and I think they printed an earlier incorrect coloured version on the floor so it doesn't match at all.
I contacted the company to give them a chance to fix the problem but was basically told the sample doesn't guarantee the colour and they tried to fob me off with technical nonsense.
Why bother to send a sample then if it's not accurate to the final colouring? I'm also not happy they didn't just take accountability for the mistake... I mean it happens and I understand that.
I can't help feeling disappointed as I spent a long time planning my bathroom and now, thanks to this company's lack of care, it feels less than perfect.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

I have been looking everywhere for…

I have been looking everywhere for something for the bathroom floor. Everything was very bland and samey. A friend recommended these guys and after seeing her floor, I looked them up.
I have not been disappointed from start to finish.
Great communication and regular updates, free samples and easy ordering.
It has taken ages to get someone to lay but are now delighted with the results. I have referred all my friends. Will definitely use again.

June 18, 2021
Unprompted review
Rated 1 out of 5 stars

The vinyl floor is cheap and rips at…

The vinyl floor is cheap and rips at any opportunity. We paid approx £54 a sqm for something which stains, rips and even the patterns didn’t match.

The response when we complained ; “We do advise that the vinyl isn’t suitable for every project” - No they don’t! They say it’s top quality and made by one Europe’s best manufacturers. Really poor response.

We paid over £1000 for a floor that to put it politely is just cheap! The pattern is lovely though, so if you want style over substance then go for it.

May 23, 2021
Unprompted review

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