Forth  Reviews 1,659

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers had a great experience with this company. Many customers appreciate the ability to design their own tests and the overall user experience, finding the process simple and straightforward. The speed of results is frequently highlighted as excellent, with many receiving their outcomes within a few days. Reviewers also value the helpful doctor's summaries and the clear, easy-to-understand analysis provided. However, some people were dissatisfied with the customer service, mentioning slow response times and a lack of communication regarding their queries or test results. A few other people also felt that the product itself had issues, such as difficulty in collecting blood samples or a lack of detailed explanations for certain test results.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the speed,... See more

Response time

Users describe ambiguous interactions with response times, with many praising the speed of results and... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, easy,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and efficiency... See more

Product

Reviewers highlight ambiguous aspects of product, with some expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love bring able to design my own test. I'm training for a number of big races and wanted to look at some specific areas. The results will help my coach and I refine my training. The website and... See more

Rated 5 out of 5 stars

My go to for bespoke blood tests. I don't need a doctors report, but I like the option to fine tune your level of support should you require it. The speed of results is second to none, and the tests a... See more

Company replied

Rated 5 out of 5 stars

I wanted to do a comparison check against 6 & 12 months so I picked up another follow on test. The dashboard provided gives you a great overview and allows you to easily see how things are improving (... See more

Rated 5 out of 5 stars

Lucy & The Forth Team went beyond what was expected with their customer service. Clear instructions on how to take a sample and results came back swiftly with detailed explainations. Second time I h... See more

Company replied


Company details

  1. Blood Testing Service
  2. Home Health Care Service

Written by the company

Keep track of what’s happening on the inside with our range of private blood tests to monitor essential health biomarkers.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant service

Brilliant service , Forth were really good at communicating and the tests are very in-depth. I didn't get the results I hoped -it was hoping my testosterone was low to explain what's going on with a young minded middle aged old man , but they were the results I needed -testosterone of. 30 yr old -so I'm guessing I'm just depressed and burnt out from nights and ambulance work. Thank you Forth you were great , really you are . I appreciate you all .Pete Sutton

November 12, 2025
Rated 1 out of 5 stars

Extremely Disappointed – Feels Like a Complete Waste of Money

I recently received my blood test results from Forth and was amazed at the lack of information provided. The company promotes that they check 12 markers, yet I only received information on one — with a short note from a doctor saying they were unable to perform most of the tests. There was no explanation given as to why, no details about what went wrong, and no proper guidance on what to do next.

The doctor’s comments were minimal and unhelpful, simply stating that the result was high and that I should take another test — which I assume would be at my own expense. I found this extremely frustrating and disappointing.

I feel completely let down and misled by the service. Forth promotes itself as offering a detailed and insightful blood analysis, but what I received was beyond basic and offered zero value for money. To have to spend more just to get the results I should have received in the first place is unacceptable.

I had high expectations of Forth, but they underdelivered by a country mile. I would not recommend this company based on my experience. Save your money and go elsewhere — and make sure to check reviews thoroughly before you do.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

a great service

easy to do, good dashboard layout and information communication.
Personalised write up from a doctor who has reviewed results.

November 7, 2025
Rated 1 out of 5 stars

No results

I paid to have a blood test. The kit arrived quickly, I sent off the sample and next day got a message that it had been received. A few days later I got a message to say that the results were available on my dashboard. They weren't. And despite countless messages to the help desk, nearly two weeks later, they are still not available to me. My order history is blank. Yet Forth have trousered my money.
This company is a disgrace.

November 6, 2025
Unprompted review
Forth  logo

Reply from Forth

Hi Stefan

We apologise for the difficulties you are experiencing. I can see our customer support team are in communication with you to help you gain access to your results.

Unfortunately, the issue you are having is related to your device. We have provided you with suggestions on how to log in and view your results.

Best regards and stay healthy
The Forth Team

Rated 5 out of 5 stars

Very impressed

Very impressed - super fast and straightforward and very comprehensive results. Would second recommendations on here to run it through Chat GPT for more information about what the scores mean and how to improve.

November 5, 2025
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The process was straightforward, and the results of my blood test came in the next day through the online portal.

The results were clear to understand. I recommend you choose to have the Doctor's notes, they are a free service and made things even clearer.

I will be using this service again.

November 4, 2025
Rated 1 out of 5 stars

Customer service is appalling

Customer service is appalling. You can’t call them and they say they take up to 48 hours to respond to e-mails. I cancelled my order on Wednesday 29th October. They replied the next day asking if I definitely wanted to cancel because they could see that the kit had been sent out. I had literally confirmed the cancellation by pressing “cancel” on their website, so why did they need me to confirm it? The refund should have been processed once they had seen that I had cancelled it on their website, but here we are on Saturday 1st November and they still have not responded to my last message or processed the refund. I’m guessing they will reply on Monday, but the customer service is not good enough.

October 30, 2025
Unprompted review
Forth  logo

Reply from Forth

Hi Rich. I can see our customer support team has been in communication with you, and your request has been actioned.

As your kit had been dispatched and was on its way to you, we wanted to check in and see if there is anything we can do to help you. We apologise for the delay this caused.

If there is anything else we can help with, please do let us know.
The Forth Team

Rated 5 out of 5 stars

Used Forth 3 times.

I have used Forth now 3 times to track general health and particularly liver / kidney performance.

The kits always arrive quickly, and I typically have my results within 3 days of posting my blood sample back. (Latest test was 48 hours). Taking the blood sample is simple to follow.

And the App provides all the information, guidance, trends and doctor insight that you want to be able to understand and monitor your health.

October 23, 2025
Rated 5 out of 5 stars

All round solid

Been using Forth for a few years, I find their test range to be quite extensive and their prices are on average quite competitive. Turnaround times are quick and the dashboard and interpretation clear.

October 15, 2025
Rated 5 out of 5 stars

So far I’m very happy with the service…

So far I’m very happy with the service provided and the informative response from the doctor on bio markers that need to be corrected, hopefully now I have an idea of what needs to be corrected I can adjust my lifestyle to make sure that I am healthy.

October 10, 2025
Rated 5 out of 5 stars

Great service

Quick delivery, quick results. Only problem I have is 3 lancets are never enough for me, but it's probably more to do with me than Forth

October 8, 2025
Rated 5 out of 5 stars

Exceeded expectations

Wow this is a brilliant service - very clear communication and quick to get the results on the site not even 2 days after posting. Not sure if I will get further follow up because the results are not really explained as far as I can see other than a scale of low-high on different markers and indication whether that's healthy or not. I ran the PDF through ChatGPT and it's so insightful. 10/10 would recommend this.

October 3, 2025
Unprompted review

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