STAYY AWAY!!!
I purchased a Fortnite Aerial Assault Trooper account from IGV. After the purchase, I changed all the account information, and everything seemed fine for about 20-21 days. However, one morning, I woke up to find myself signed out of my Epic Games account, with both the email and Epic Games password changed.
It turns out the seller had set up a subdomain or backdoor linked to the email, allowing them to reset the email password at any time. When I attempted to get my money back, IGV's support team told me, "Your money is with the seller, not with us, so we can't refund you." I explained that the seller intentionally waited for my warranty to expire before reclaiming the account, but they still refused to refund me.
I contacted IGV support over 10 times following the incident, but their response was always the same—emailing the seller, urging them to respond.
No real action was taken against the seller. It has now been 16 days since the incident, and the seller still hasn’t replied to me once. Despite my repeated requests for the seller to be banned.
My advice? Avoid IGV at ALL COSTS. While the platform may appear legitimate, many of the sellers are not, and the support team is ineffective. Even the management is slow to take meaningful action.
November 1, 2024
Unprompted review