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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, most reviewers were let down by their experience overall. Many people found the game to be buggy and full of glitches, with frequent freezing and lagging, especially after updates. Customers also reported issues with the product itself, including poor graphics, unplayable weapons, and an overall decline in game quality. The app experience was often criticized for disconnections and a lack of original content, with many feeling that the game has become repetitive and uninspired. Additionally, many felt that the pricing model for game passes was unfair, as it no longer allowed for a truly free-to-play experience. Some people were dissatisfied with the presence of cheaters and hackers, which they felt negatively impacted the quality of gaming. Reviewers also mentioned problems with customer support, particularly regarding account access and the redemption system for V-bucks, which was described as inflexible. A few other people also felt that the game's matchmaking system was unbalanced, leading to frustrating experiences with teammates and unfair skill-based matchups.

What people talk about most

Product

People report negative experiences with the product. Many consumers express disappointment, stating the game... See more

User experience

Reviewers highlight negative aspects of user experience, with many finding the game unplayable due to... See more

Quality

Users describe negative interactions with quality, consistently reporting that the game is "dog crap" and... See more

Application

Clients share negative opinions on the app, primarily due to persistent technical issues. Many reviewers... See more

Price

Customers consistently express dissatisfaction with pricing. Many reviewers feel that the in-game currency,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Nothing but aimbot cheating hacks in my Xbox lobby. Cheating happening everywhere...reported with NOTHING done by Epic. "skill based matchmaking" is an absolute joke. I'm in lobbies with 20+ elim... See more

Rated 1 out of 5 stars

Game is still full of cheaters and epic isnt actively doing anything about it. I see multiple new videos on YouTube every single day of cheats being used and sold by the same people. The games pop is... See more

Rated 1 out of 5 stars

If u are going for the buggiest game ever, u won that prize! This thing literally shoots when it wants too and like half a second late, the screen bugs out the whole time im on the menu screen, everyt... See more

Rated 1 out of 5 stars

Nothing but aimbot cheating hacks in my (so Called) PlayStation lobby. Cheating happening everywhere...reported with NOTHING done by Epic. "skill based matchmaking" is absolute Trash . I'm in lobb... See more


Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Information provided by various external sources

We develop cutting-edge games and cross-platform game engine technology!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fortnite servers suck...slow....and…

Fortnite servers suck...slow....and kicks you every other game...the new ui sucks they don't respond ..sometimes it pauses or kicks u from menu....piss poor...why pay for a game that doesn't work most times....

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Well i can poud everything HERE because…

Well i can poud everything HERE because they wont GIVE a ........... about it anyway!.
Legs in the games NO compancation FOR the players thar poud money into it!.
And no right helpdesk ONLY a bloody R2D2 that will speak to you BECAUSE they are scared off what they might get over them when speaking directly to one of there clients NO WONDER i say.
All they want IS and always will be your MONEY!.
WHEN is it time THAT all the CLIENTS stand up TO them and say : Hey we all want a compancation for how you run your servers WHIT all those cheaters - hackers - legs - and things that dont work right!.
WELL i think it is about TIME some YOUTUBE inflencers started with it against Epicgames and all there problems. BECAUS the cliens pay for a good platform TO run right BUT not like how Epic is running it !!!.
No wonder they score so high ad trustpilot!.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Its not all bad guys!

just because it's buggy and the features sucks doesn't mean it's bad all these people in epic games are trying their best to make the game better and more fun. even the ceo is doing great things I heard that the ceo bought a piece of land to preserve the wildlife.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

I’ve always loved the game, BUT….

I’ve always loved the game.
I bought a Xbox just to play it but the game has gone, as of Dec 2025.
Full health get one shotted from a sliding player from a mile away
It’s a total joke.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

This is why I hate Fortnite

I wish the self revive will take less time because it’s so easy to kill someone while they’re so reviving and if Fortnite is not gonna give us less time, then at least give us a bubble Shields so we don’t die

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Support Refuses to Restore Account After 3 Years

I had an Epic Games account for several years and got some free games which I do have have the transaction ID's. I lost access to the email linked to my account, and after switching from Android to iPhone, my 2FA didn’t transfer. I know the password, but I can’t get the verification code.

I’ve been contacting support for almost 3 years, providing every verification they requested. Yet they still refuse to restore my account, claiming I’m “not the owner.” Who would spend 3 years trying to regain access if they weren’t the real owner? — I am even verified through Trustpilot with an actual ID. Who on earth would try for more than 3 years if they weren’t the real owner?
Please resolve this. Extremely frustrating.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

0/5 stars

0/5 stars. Unfortunately I had to click on star to even write this review.

Straight trash game. Cheater and hackers are back at an all time high. Fortnite could care less about how you feel. They don’t even let you report people for harassment anymore.
Cant even play a match without lagging. Or even get a match where I go get lagged in place, or someone just spawns in behind you.
Game has went down hill since the end of chapter 4!

Shit game. Don’t even know why I still have it downloaded.

December 8, 2025
Unprompted review
Rated 2 out of 5 stars

This new update has crap shotguns

This new update has crap shotguns! I honestly prefer OG fortnite over EVERY other chapter and update! There's not any rlly strong weapons besides from the arc lightning gun! Tons of bots as well! And cheaters!

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Violence and competition - the mother of abuse and division

At first i loved this game so much. Extremally beautiful skins and simple fun gameplay. But then i've noticed how much abuse this game carries within itself.

And it's not just because of abusive players, but because the genre and gameplay itself makes you an abuser!

You kill everybody, by shooting or with cold weapons. The whole point is to survive until the end, by the price of other players you kill! And it's not even fair to think that you was the best player in the match, if you won!

First reason - it's just random gameplay with no sense. Some players get better weapons, location and meds. And i'm not talking about ping and other technical issues that can put you at disadvantage.

Second reason - the ranking system doesn't work or exist. They put you with players that are far more skilled, just because they've played more hours.

And Epic Games also didn't give me access to my skins, just because i'n changed the email address and the link for verification is sent to non-exisiting address. And that's why i can't verify that i'm the same user.

It was an extreme form of abuse towards me, because account was the same and i knew the password. And they would grant me access only in case of showing them my bank purchase history or their own purchase history (which unfortunately i couldn't provide). It took me years to forgive them and let it go. My favorite skins which i love so much disappeared forever. Bye Mika... I love you...

And this game also turned my abusive brother towards me, by making him compete against me, even though we were a good team and enjoyed fortnite together! He lost and we never played together again, but i'm not better than him! If we would play again, he would probably win against me!

Never play violent or competitive games! Yes, they won't make you a murderer, but they will make you angrier and more competitive! These games (especially Battle Royle genre) are designed to make us hate each other on subconscious level! To see everybody as an enemy, by constantly killing and abusing each other via emote system.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely garbage since last update…

Absolutely garbage since last update nothing but problems why change something that work really losing interest and as for changing the weapons that are now terrible a.r with scopes is a joke and the how you ow build is a joke good look losing customer not going to go down very well with players absolute joke won’t be playing this season and definitely won’t be getting battle pass

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Your game is terrible can’t play reload…

Your game is terrible can’t play reload for 4 days are we deadass you’ve been making each season worse your guns are ass and where did my bus driver go why do my graphics look like I’m playing on a Toaster and what are these guns it looks like they are from world war 2 fix the game it’s terrible

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

The new emote system is bullshit and…

The new emote system is bullshit and needs to change it back to the old one its so stupid trying to work around everything and find all the emotes. When with the old one you knew where it was and what page it was on

November 30, 2025
Unprompted review

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