Fortuna Slots | 250% do €2000 + 200 Darmowych Spinów Reviews 

£20 bonus, 40x on bonus and deposit, £5 max bet, seven day expiry, slots only, £8 win cap. all of that sits behind a banner that just says get £20 free

started a chat about a stuck deposit before dinner, still queuing when it burned

the app and the website disagree about my own money, which is the bit i cant get past.

app says the £85 cashout completed on the 7th.

website says its still awaiting approval.

same login, same account, two different answers, and when i showed a screenshot of both to support they asked me to clear my cache.

Bethan was the only one who gave a straight answer, which was that the £310 payout is held pending a manual review and NOBODY will put a date on it.

put a £60 withdrawal in on the train, checked at lunch, nothing had moved.

asked for a £45 cashout on the 3rd, then an email on the 6th saying my acount needed reverifying, sent the same passport photo i sent in january, and its gone quiet since

third bonus this month thats been pulled after the fact. the first one went for a max bet breach i can accept, the second for playing an excluded game which was not marked as excluded anywhere i could see, and the third for what the email called irregular play with no further detail. ive asked twice what irregular play means and got the same paragraph back both times, word for word.

Ellie could not say which clause voided the bonus, only that one had

£85 requested on the 6th. arrived on the 17th. no aplogy, no explanation, and the cashier page still advertises a three day estimate.

Priya on chat, the 2nd.
Tom on chat, the 5th.
an email from Gemma on the 8th...
three different people, three different reasons why the £145 payout had not left.
routine check. document review. bank side delay. the money finally arrived on the 14th with no note explaining which of the three it actually was.

On the phone the cashout page loads and then crashes back to the lobby.

eight days. two emails. one chat. one form. all about the same £75 withdrawl. not a single reply that actualy answered the question of where the money is.

£110 requested monday, didnt arrive till the next monday. slow for a cashout!

a few things i wish someone had said at the start. first cashout gets checked no matter how small. the check is not instant. the timescale on the promo page is the best case, not the normal case. and the weekend doesnt count towards it. i found all four of those out one at a time over eleven days waiting for £50.

being fair about it, the two people i spoke to were both patient and neither of them talked down to me, which matters when you do not really know what you are asking. what neither of them could do was tell me why a bonus i had wagered nearly to the end was removed. one said it would be looked at. the other said the decision was already final. that was the same afternoon.

asked about the wagering rate over breakfast and got three contradictory figures.

case 22940 has been open for nine days about a bonus that was removed mid wagering. every reply repeats that the decision is final without once saying what the decision was based on

Raised ticket 51907 the day after my first ever cashout failed to arrive. the reply came in about an hour, which i thought was promising, and it said the payment had been sent to my card on the 4th. the bank shows no trace of anything on the 4th. i sent them a screenshot of the statement and that was nine days ago