Clean platform, smooth experience, and everything feels well-structured. Really promising so far 🚀” Agar thoda aur strong chahiye: “Simple, fast, and reliable. Loving the experience so far 💯🔥”
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See what reviewers are saying
Totally useless firm dashboard sucks. Worst customers support service. Pause trading after every 2 days for more than a week but still nothing got solved instead create more problems. I have complete... See more
Company replied
James seems like a solid guy/wants the best for his traders. Support team still needs a lot of work on communication with funded traders though. Deel/Wise situation creating 2 week delay on payouts so... See more
Company replied
Shout out to Fortunes Funding, for being the embodiment of resilience and integrity in a tough industry motivated by making profit at the cost of the traders. We've been at our lowest point and the s... See more
Company details
About Fortunes Funding
Written by the company
Contact info
United States
- support@fortunesfunding.com
- fortunesfunding.com
3.6
Average
568 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You guys don’t respond to emails at all
October 2, 2023
Reply from Fortunes Funding
Dear Dearon Smith,
We appreciate your feedback and are sorry to hear that you've had trouble getting in touch with us via email. At Fortunes Funding, we make every effort to respond to all emails sent to support@fortunesfunding.com in a timely manner.
We understand how important it is for our traders to have their questions and concerns addressed. In addition to email, we also offer the option of connecting with our support team 24/7 via our website at fortunesfunding.com. This provides an alternative means of reaching us, and our team is always ready to assist you.
We apologize for any inconvenience you've experienced and are committed to improving our communication channels. If you have any pending inquiries or if there's anything else we can assist you with, please don't hesitate to contact us through our website or by emailing support@fortunesfunding.com.
Thank you for your patience, and we look forward to providing you with the support you need.
Best regards,
Fortunes Funding Support Team
Order still on hold after an hour of…
Order still on hold after an hour of waiting. Still can’t trade.
October 8, 2023
Reply from Fortunes Funding
Dear Noel Angus,
We apologize for any inconvenience you've experienced. However, after conducting a thorough review, we were unable to confirm any orders or transactions currently on hold within our system. We understand the importance of timely trading and assure you that our platform is designed to process orders efficiently.
To resolve your issue promptly, we recommend reaching out to our dedicated support team, available 24/7 via our website. They will be more than happy to assist you in addressing any concerns or issues you may be facing with your trading activities.
Your satisfaction is our top priority, and we appreciate your understanding and patience. Please don't hesitate to contact our support team for immediate assistance.
Best regards,
Fortunes Funding Support Team
To much commission
October 6, 2023
Reply from Fortunes Funding
Dear Samarpreet singh,
Thank you for taking the time to provide us with your feedback. We value the input of our traders, and your comment about commission is duly noted. We are continually reviewing our fee structure to ensure that it aligns with the best interests of our trading community. Your perspective helps us in this process.
If you have any specific suggestions or concerns regarding our commission structure or any other aspect of our services, please feel free to share them with us. Your insights are invaluable as we work to enhance the trading experience for all our traders.
Once again, thank you for your feedback, and we are here to assist you further should you have any questions or need further assistance.
Best regards,
Fortunes Funding Support Team
Fast reply and kind
October 7, 2023
Wow they are so good
October 5, 2023
i have no trust to prop firms
i have no trust to prop firms. Ive tested so much prop firms like MFF TFT and i can tell, everytime every question is answered the same, there is no specifics about do they really pay traders or no, they tell check the discord proofs and bla bla bla, i dont give a sh about discord or something else, so much time ive got issues with payouts and everytime the answers are the same, what can i tell, give real traders more specifics, make guarantees about payouts, not something about this kindergarden about teaching and getting better at trading. Its better to work with your own capital than getting 0 for your hardwork. dedication and your money. Tell me that you give me real money, real payouts and everything real and ill buy 200K account and if i get payout, i will work influencing other people about your prop firm for free all my life telling about you being real, not fake
September 10, 2023
Unprompted review
Reply from Fortunes Funding
Dear Azimov,
Thank you for taking the time to share your feedback with us. We understand your concerns and appreciate the opportunity to address them.
We fully recognize the importance of trust and transparency in the relationship between traders and prop firms. To clarify, many prop firms, including ours, maintain a strong online presence through websites, social media accounts, and platforms like Discord. While we understand your preference for specific guarantees about payouts, it's worth mentioning that the trading industry inherently carries certain risks, and as such, we aim to provide as much evidence of successful payouts as possible.
The proof of payouts you mentioned can indeed be found across various channels, including our website, social media accounts, and Discord communities. These proofs often come directly from both the firm's accounts and traders who have successfully received their payouts. We encourage potential traders to explore these resources to gain confidence in the legitimacy of our payouts.
While we can't offer guarantees in the unpredictable world of trading, we can assure you that we take our commitments seriously and strive to provide the best possible experience for our traders. We appreciate your passion for real results, and we're here to support your trading journey in any way we can.
If you have any further questions or would like more specific information, please don't hesitate to reach out to our support team. Your satisfaction and peace of mind are important to us, and we're committed to addressing any concerns you may have.
Thank you for considering us, and we wish you success in your trading endeavors.
Best regards,
Fortunes Funding Support Team
It is a great Prop Firm
October 4, 2023
Everything great except withraw process…
Everything great except withraw process only have a cryoto transaction
September 30, 2023
Excellent
Excellent experience. Customer Service was very helpful. I look forward to talking to them again if I have any questions.
September 28, 2023
Smoothest transactions
September 27, 2023
Great Customer Service
Zubair was great with customer service and was quick to give answers relating to what i needed!
September 25, 2023
Unprompted review
Great work !
September 25, 2023
Made sure to authenticate heavily…
Made sure to authenticate heavily before giving me giveaway account. I appreciate the professionalism.
September 24, 2023
Unprompted review
They don't message to Instragram dm
September 22, 2023
Reply from Fortunes Funding
Dear Valued Trader,
Thank you for reaching out to us, and I apologize for any inconvenience you may have experienced. Your feedback is important to us, and we take it seriously.
I'm sorry to hear that you haven't received a response to your Instagram DM. We aim to provide timely and efficient customer support through all our channels, including social media, and it seems we fell short in this instance.
To assist you better, could you please provide us with your Instagram handle or the specific message you sent? This will help us locate your inquiry and address it promptly. Alternatively, you can also provide your contact details, and we will reach out to you directly.
Again, I apologize for the delay in our response. We will do our best to rectify this situation and ensure you receive the assistance you need.
Thank you for your patience and for giving us the opportunity to improve our service.
Warm Regards,
Fortunes Funding Support Team
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