My first impressions walking into the clinic were amazing. It has a beautiful water feature and is a really lovely building. The staff were all so friendly and helpful. My beauty therapist Nicola expl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
UK's Leading Non-Surgical & Aesthetics Group
67 Valentine Road, B14 7AJ, Birmingham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have recently had the Hydra facial treatment, and I really find it worth. I can feel the difference.My skin is clear. Besides this I am undergoing laser treatment and pigmentation treatment, which I find okay so far, as I haven't seen the final result yet, some more sessions are still required.
The staff is really nice and polite. Anna is my practitioner,she is amazing and truly professional. Anna was very patient through out the process and explained all the steps clearly.

Reply from Forza Private Clinic
I had the Hydra facial and my face looks vibrant and full of life. Thank you to Anna my new practitioner looking forward to getting my next one done.

Reply from Forza Private Clinic
Always come to Forza to get my laser treatment done. The practitioners (Anna, Sherlena) are amazing! Very welcoming and very assuring. Definitely recommend:)

Reply from Forza Private Clinic
Anna was great and very patient with me !

Reply from Forza Private Clinic
Amazing experience. They explained everything and the treatment was great as well.

Reply from Forza Private Clinic
Tattoo removal has been successful and it is a lovely clinic

Reply from Forza Private Clinic
My experience with Forza Clinic Birmingham was absolutely appalling. I was told I’d receive a callback to book my appointment—no one ever called. Instead, I had to go back and forth over 15 WhatsApp messages just to arrange a patch test (for a treatment I’ve had twice before with the exact same laser elsewhere). I paid a £25 deposit for what’s supposedly a free patch test and was told I’d have to wait a full week before booking the actual treatment—again, not standard practice.
On the day of the appointment, I travelled 45 minutes with my 3-year-old and elderly grandmother, who were simply going to wait while I had a 15-minute test. The staff were rude, blocked the entrance, and refused to let them even sit in reception. It was a hot day so they weren’t able to wait for me in the car, which was near 40 degrees! The car park there had no shade whatsoever. I was turned away without any effort to find a solution or even basic compassion.
Shortly after I left, the so-called manager called me—not to apologise, not to refund the £25 they took from me for nothing, but to defend their policy. I told her basic courtesy and customer service would’ve gone a long way. She repeated that “this is our policy.” Honestly, the constant referral to this ridiculous policy just added insult to injury. Total waste of time, money, and energy. Needless to say I won’t be returning.
Don’t recommend.

Reply from Forza Private Clinic
They are super welcoming and even offer you a complimentary drink at the door, they are also helpful with anything you may need, Kristina is awesome and has given me a great experience during my sessions so far

Reply from Forza Private Clinic
Laura is fantastic, puts me at ease, fantastic treatment which has improved my life with the confidence … 100% recommend

Reply from Forza Private Clinic
I had an amazing experience at this clinic. I have had enough of waxing my underarms so decided to opt for laser removal. Not only has it removed hair but it has also removed the hyperpigmentation that I have been so conscious about. Thank you so much Laura

Reply from Forza Private Clinic
I came to Forza Clinic with high hopes after researching Pico laser treatment for hyperpigmentation/skin of colour and seeing the clinic’s glowing reviews online. I specifically chose Forza because their website showed impressive before-and-after results on complex cases of hyperpigmentation — many that appeared more severe than mine. This gave me confidence that I was approaching a clinic with both experience and success in treating my skin type.
Unfortunately, my consultation experience was disheartening from start to finish. My appointment was delayed, and I was seen by the clinic manager, who struggled to provide clear answers to basic but important questions. I explained that I had already done thorough research and was looking for Pico laser to target long-term hyperpigmentation and return to my baseline tone — a treatment I know to be safe and effective for skin of colour.
Despite this, I received vague responses such as “it depends on the practitioner,” and “we can’t say what results you’ll get.” When I inquired about settings tailored for my skin type, I was told that would only be decided on the day by someone else. This didn’t instill confidence, especially for a laser procedure where precision and safety matter.
To add to the confusion, I was told a patch test would be done but it never happened due to “lack of time.” Days later, I received a call stating I wasn’t suitable for Pico treatment as she didn't think getting back to my baseline or within 50% success over several sessions and I should see a dermatologist — without any referral or direction, just a suggestion to search for one online.
This whole experience left me feeling frustrated, dismissed, and completely disheartened. I had gone into the consultation feeling hopeful, only to leave with more confusion and a sense that my concerns weren’t being taken seriously. How could a clinic that showcases successful outcomes on cases more severe than mine suddenly decide I wasn’t suitable? It raises questions about the clinic’s consistency and transparency in who they choose to treat
Clinics offering advanced treatments should be prepared to deal with informed patients, especially when dealing with skin of colour where safety is crucial.

Reply from Forza Private Clinic
Amazing results from tattoo removal with Sherlena, will be recommending to family and friends

Reply from Forza Private Clinic
The consultant I’ve had with Kristina was very thorough and she was so lovely and attentive. Will definitely be back to her and have recommended her to family and friends already.

Reply from Forza Private Clinic
Been coming here for over a year now and it’s truly such a warm and welcoming place every time. Staff are so friendly and helpful, and Laura always makes me feel so calm before any treatment.

Reply from Forza Private Clinic
Really professional and pleasant experience, would highly recommend and I'm looking at other treatments to have alongside my tattoo removal

Reply from Forza Private Clinic
Attended for second session of tattoo removal using PICO laser. The treatment is very effective and administered professionally by Kristina who helped me to feel at ease and comfortable during the process - thank you so much!

Reply from Forza Private Clinic
One of the best hydra-facials I have had in ages! Great service, great facilities and my skin feels 10/10!

Reply from Forza Private Clinic
Had another hair removal session with Sherlena, professional as always. She makes the process super comfortable and efficient. Highly recommend!

Reply from Forza Private Clinic
I've had a few treatments by Lisa she is so professional, friendly and knowledgeable, she explained everything clearly and made me feel completely at ease during my appointments, I'm definitely booking another appointment with her soon, also lovely clinic so clean and inviting and everyone's so welcoming, I would definitely recommend.

Reply from Forza Private Clinic
Lisa is the kindest and warmest person you could ever meet! I’ve seen her and will continue seeing her for a tattoo laser removal and she made the experience a breeze! Extra points for the lovely location and hot drinks you’re always offered at arrival ! Thank you, Lisa ! :)

Reply from Forza Private Clinic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.