Fosters Family Funeral Directors Reviews 1,508

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional kindness, compassion, and professionalism, highlighting how these qualities made difficult times more manageable. The service provided is frequently described as seamless, efficient, and respectful, with many appreciating the personalized approach and the ease of the overall process. People often mention the excellent customer service, noting that the staff goes above and beyond to offer support, guidance, and clear communication at every step. Reviewers also appreciate the respectful way their loved ones are cared for, and the ability to tailor arrangements to their specific needs, which contributes to a smooth and stress-free user experience.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their exceptional care, compassion, and professionalism... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the thoughtful, organized,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the compassionate,... See more

User experience

Clients share positive opinions on user experience, highlighting a seamless process from start to finish.... See more

Customer communications

Users describe positive interactions with contact. Customers consistently report that from their first... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fosters in Kilmarnock dealt with my dads funeral in 2023, then they dealt with my mums in April 2026. Fosters treat you with kindness and compassion. I dealt with both Lauren and Connie who were... See more

Rated 5 out of 5 stars

My mum and step dad unfortunately had to pre arrange my step dad’s funeral after a terminal cancer diagnosis in 2025. They used Fosters in Livingston and thats where we met the lovely Isla. From the... See more

Rated 5 out of 5 stars

Jess, and her team in your Perth branch were so supportive as we planned our Dad's final goodbye. The kindness, empathy and professionalism shown to us by Jess and her team made the most difficult, h... See more

Rated 5 out of 5 stars

From the moment of walking through the door not knowing how to arrange a funeral we were met by the lovely lynne who talked us thro everything, we were put at ease knowing my dad was in safe hands. Th... See more


Company details

  1. Funeral Director
  2. Cremation Service
  3. Funeral Home
  4. Funeral Insurance Company
  5. Non-Bank Financial Service

Written by the company

Fosters Family Funeral Directors has served the community for nearly two decades and is now an award-winning funeral director with funeral homes throughout Scotland. Above all, we pride ourselves on the quality of personal and professional service we provide to you and your loved one as you bid farewell. We know that thinking about you or a loved one’s funeral can be daunting, so we will guide and support you every step of the way.

We Charge Less So You Can Do More

Written by the company

We choose to charge less than other funeral directors so that you can do even more for your loved one when saying goodbye.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommend

Our Uncle sadly passed away just before Christmas so my family needed to navigate funeral arrangements over Christmas/New Year and into January whilst also living further away. Marie made the whole process very easy from start to finish. Her communication, organisation, attention and empathy could not be faulted. Marie made all the organisation very personal to our family, including her recommedation for the Celebrant at the crematorium. Despite the very sad circumstances I don't think our Uncle's funeral could have been more perfect and I think he would have been very happy with his send off! Thank you Marie and the Team at Fosters Funeral Home, Newton Mearns.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

The true definition of care.

With the pain of suddenly losing our dad, we were all lost and didn't know where to begin. Fosters were a name that was recognised from a previous funeral, so we called them... Wow what a service from Jess and the team! Immediately comforting, gave all the time and support we needed to allow us to plan a funeral that really summed up dad. Listened, suggested, never pushy, no sales, just compassion, understanding and empathy. We actually ended up with something so much better that we had even thought of, much more dad and a real celebration of life. Their way of working made us think we were planning everything but in reality all the hard work was done behind the scenes by Fosters. Much as price was never the main focus, the price was remarkably good too. So a genuine combination of above and beyond service combined with excellent value. Phone calls from Jess to keep abreast of plans also were a source of comfort and support, offering additional help with coming to terms with the loss. Sorted out the most wonderful celebrant in Susan Paul. Wished somehow that we didn't need such a loss to be able to appreciate the wonderful service from Fosters, hope not to have to use them again for many years, but when the time comes we know exactly who to speak to... Thank you to Jess and Fosters Perth for such an outstanding service.

January 20, 2026
Rated 5 out of 5 stars

From the moment of walking through the…

From the moment of walking through the door not knowing how to arrange a funeral we were met by the lovely lynne who talked us thro everything, we were put at ease knowing my dad was in safe hands. There was none of the usual trying to charge for an extravagant cremation it was simple sailing from start to finish, she even delivered the flowers to our front door afterwards, I would & will be using there services for every other funeral/cremation that we need again. I trusted my instincts & they were the best. Thankyou lynne for all your work & kindness

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I can write that Lynn Turner is an…

I can write that Lynn Turner is an Angel without wings.She is kind.good,charismatic and puts a lot of love into the work process.However,the people she works with are sad and very confufesed after losing a loved one! She is the best!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

We dealt with lynne ar dunferline…

We dealt with lynne ar dunferline fosters and we couldnt thank her enough her compassion and understanding at a difficult time was second to none such an amazing women and felt really understood

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

just want to say how amazing fosters…

just want to say how amazing fosters have been, lynne especially has been amazing with us all after the loss of our mum, she went well above and beyond at not only looking after my mum but looking after all of us, this was the first funeral i was arranging and she helped explain everything to me, i would 100000% recommend fosters i could never thank you guys enough

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Having to arrange a funeral recently…

Having to arrange a funeral recently for the first time my sister, nephew and I used Fosters. Lynne and her team were exceptional providing care, compassion and attention to detail whilst looking after him. Nothing was too much bother, providing an exceptional service and experience! Thank you everyone 💓

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

My mum and step dad unfortunately had…

My mum and step dad unfortunately had to pre arrange my step dad’s funeral after a terminal cancer diagnosis in 2025. They used Fosters in Livingston and thats where we met the lovely Isla. From the day my mum went in to put the last wee bits in place to the day of my step dads funeral Isla showed so much care & compassion towards our family & towards Graham. She is an absolute credit to fosters & anyone who gets to meet Isla and have her help you arrange you’re loved ones final good bye, you will be well taken care off.

Thank you so much again x

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Husband's funeral

The compassion, professionalism and kindness shown by staff. The stress of making funeral arrangements was lifted from me which was a great relief. The whole process was so smooth and everything was taken care of by the lovely staff, couldn't have been improved on.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Forster's

Forster's, in particular Jess, helped us tremendously throughout this hard time for our family. They guided and helped at every stage in the process and took all the hassle and worry out of organising dad's funeral. I've already recommended them to friends and family.

December 16, 2025
Rated 5 out of 5 stars

Very professional

Having to go through the process of planning a funeral for the first time was so daunting. We chose Fosters Funeral Directors without knowing much about them and this happened to be the best decision we could have made.
Right from the first phone call to the last email, Isla and the team from the Livingston branch were extremely professional, compassionate, understanding and very patient with us as a family.
Nothing was a hassle for them and they genuinely made the whole process easier than had been expected. I honestly can't stress how professional they were and how much they helped us and were there for us. Isla and the team helped make what was such a devastating time for our family easier to cope with and get through and we can't thank them or recommend them enough.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

From Lynne at Dunfermline introducing herself to myself (Aileen) and sister Marilyn right through to my mums funeral.
The whole process went very smoothly without any problems.
Lynne was very empathetic and understanding in her support for me and put me at ease at such a difficult time.
I would 100% recommend Fosters to family and friends

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Quietly excellent service, exactly when it mattered.

I cannot thank Lynne at Fosters Funeral Services enough for the care, kindness and quiet professionalism she showed me when arranging my husband Julian’s cremation. I was absolutely dreading having to go in and make the arrangements, particularly as I have no other family members to lean on, but Lynne immediately put me at ease.

She was compassionate without being overbearing, clear without being cold, and guided me through everything with patience and understanding at a time when my brain was barely functioning. She made an extremely difficult task feel manageable, and that meant more to me than she will probably ever know.

I have no hesitation at all in recommending Lynne and Fosters Funeral Services. When you most need humanity as well as competence, they deliver both.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Stirling Branch 5*

Once again we chose Fosters at Stirling, and Angela Harrower at this branch is the best! She goes over and above for the family, and makes sure everything is in order from start to finish, always sending updates & making it as stress free as possible for the family. I couldn’t thank her enough. 5 star service. Thanks again to Angela.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Caring, considerate, an outstanding funeral arranger.

I knew I was in safe hands from the first planning meeting with Lynne at Dunfermline’s Fosters. Her industry experience inspires trust and confidence, and she instinctively helped my family to make the right choices for my father-in-law, George. Lynne’s communications were warm and timely, which helped put my wider family at ease. Importantly, Lynne gave us the precious time we needed to sit with George whilst at rest and, our celebrant and funeral management team delivered a service which received high praise from our family and friends.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Isla Fosters Family Funeral Directors.

I would highly recommend Fosters. Isla at Livingston was helpful, considerate and compassionate at all stages of organizing my partners final journey. She checked in and ensured everything was ok. She answered all of my questions in a timely manner throughout and made a difficult time that little bit smoother.

December 9, 2025
Unprompted review

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