Foto Care Reviews 17

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics & Technology

Information provided by various external sources

Established in 1968, Foto Care is New York's Pro Photography and Video retail and rental house. At Foto Care, we are extremely passionate about photography but even more passionate about the lifelong journey that photographers embark on. We will do ...


Contact info

  • West 22nd Street 41, 10010, New York, United States

  • fotocare.com

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff is extremely knowledgeable

The staff is extremely knowledgeable, and helpful.
Ron Herard in particular is always attentive to how best to serve my photography need as well as that of others every time am at Foto Care.

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

I was introduced to Fotocare in 1999

I was introduced to Fotocare in 1999. I have since move out of NYC and continue to use Fotocare. They are an amazing source of information and equipment. I simply describe what I want to create and they make sure I buy the correct equipment to match the budget. I have never felt a push from them to make a quick purchase. Thus, I recommend Fotocare in every Equipment conversation: professional, amateur and students. Long Live Fotocare!

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

The best pro camera store

I have been a customer for 20 years and they treat me with patience and respect if I'm buying a $5 roll of tape or a $5,000 camera. They are knowledgeable and will get you the right gear for you project including rentals.

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

An oasis

i will gladly speak up for FotoCare as a professional photographer’s oasis of informed, unhurried, caring sales professionals in the retail & rental dept. in this age of internet sales & big box stores Fotocare is rare! owner Jeff Hirsch’s commitment to serving professionals is unwavering. They are serious about the “care.” This is a store with ethics, knowledge and take interest in the success of their esteemed customers. A discussion at the store, of course, centers on photography but Fotocare engages in the photographer’s larger world view as vital to the store’s mission. For Fotocare i was glad to “review” now i will opt out from
Further reviews.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

The Best Photo Equipment Store in NYC

Simply the best. Everyone at Fotocare works to make sure that you get the best service and that continues long after you have bought a product here.Whenever I have a problem with software or anything else Fotocare are the first I call. Don't try to save money going elsewhere, this is the place to shop and rent.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

THE PRO photo shop in NY

THE PRO photo shop in NY, their client list and contacts are simply impressive. If you need high end equipment and want to talk to people who know their stuff or just need an honest recommendation for a simple point and shoot cameras, this is the place. Their help doesn't end with the sale, they contact company reps, repair services and help sort things out, unlike most places today. And if you ever need to rent ANY equipment, they have that too. And all at great pricing that easily competes with anybody in NYC and beyond. My go-to ever since I live here. Never a bad experience.

January 29, 2020
Unprompted review
Show reviews in all languages. (17 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look