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FoundersCard Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their politeness, knowledge, and efficiency, highlighting the outstanding customer service. Many people find the concierge service particularly helpful and personalized, often exceeding expectations in arranging travel and other requests. Consumers consistently report significant value for money, with the membership often paying for itself through various benefits and discounts, especially for travel and business. However, some people were dissatisfied with the subscription process, mentioning issues with "free" trial memberships that were misleading or did not provide clear information about renewal. A few other people also felt that the benefits were limited in certain regions, such as the UK or Australia, or that some advertised benefits were difficult to use.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the exceptional support,... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the concierge service,... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found the membership to deliver real,... See more

Subscription

Clients share ambiguous opinions on subscription. Many customers express satisfaction, highlighting extensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to test out the support line offered by Founder’s Card within a few moments of receiving my membership approval because I had typed my last name incorrectly. The experience was amazing and... See more

Company replied

Rated 5 out of 5 stars

I had a great experience booking hotel and getting some answers as well very promptly from your team! There are times when customer service with other groups that does not get back to questions on... See more

Company replied

Rated 5 out of 5 stars

FoundersCard has such a wide range of benefits, no matter what you like you're sure to find some discount or loyalty program perk that appeals to you! Lots of stuff geared towards travel, but also e... See more

Company replied

Rated 5 out of 5 stars

I worked with Justine on a request that required some coordination, and she was fantastic. I was trying to arrange bottle service at a nightclub, which can sometimes be tricky, but she handled e... See more

Company replied


Company details

  1. Professional and Hobby Associations
  2. Business Networking Company

About FoundersCard

Written by the company

FoundersCard Reviews | Rated Excellent for Perks & Member Support

Extraordinary Benefits for Entrepreneurs FoundersCard is a Membership community of over 250,000 entrepreneurs and business executives who receive unprecedented benefits and networking opportunities.

Founded in 2009 to empower entrepreneurs with the exceptional benefits and access they deserve, FoundersCard has grown into a global community of over 200,000 members. Members enjoy unparalleled privileges, including exclusive status upgrades, preferred pricing, and unique experiences with over 500 carefully curated partner brands.

The FoundersCard program includes access to:

VIP Travel Privileges For FoundersCard Members, travel gets an upgrade. We’ve teamed up with top airlines, loyalty programs, car rental services, and innovative travel brands to bring you Complimentary elite status, Priority check-in, Savings off standard fares, Access to unique global travel experiences, and Complimentary travel membership solutions.

VIP Hotel Collection FoundersCard Members enjoy exclusive access to privately negotiated rates and privileges at hundreds of top-tier hotels and resorts worldwide. On average, members save $5,000 annually compared to public rates and online booking platforms.

Premier Business Benefits FoundersCard offers businesses of all sizes exclusive savings and privileges to drive success including Technology & Software, Shipping & Logistics, and Workplace Solutions.

Curated Lifestyle Privileges FoundersCard Members enjoy unparalleled lifestyle benefits, including: Exclusive Savings: Access members-only pricing on leading brands in fashion, fitness, entertainment, and live events. Premium Access & VIP Pricing.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Responsive customer service

Responsive customer service, quick and accurate answers to my question. As a long time FoundersCard member, each customer service experience has been five star service. The benefits of this card and the amazing support on the rare occasion of having to contact customer service are unsurpassed. If you don’t have a FoundersCard, you do not know what you are missing out on.

January 10, 2026
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Reply from FoundersCard

Thank you for your kind words, David! We’re thrilled to hear you’ve consistently had a great experience with our team and are enjoying the benefits of FoundersCard. Thank you for being a valued Member!

Rated 5 out of 5 stars

Efficient and professional

Efficient, professional customer service has become a rarity in the digital age. The Founders Card team excel at delivering help and advice where it is needed.

January 9, 2026
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Reply from FoundersCard

Thank you for sharing your feedback! We’re so glad our team could provide the support and guidance you needed. Your kind words mean a lot to us.

Rated 5 out of 5 stars

Appreciate the FoundersCard team follow…

Appreciate the FoundersCard team follow up: detailed, thorough, and professional - start to finish. They gave me detailed info & quick resolution for my trip reservations. I'm continually impressed with the range, scope, and quality of the benefits with FoundersCard. Huge win!

January 8, 2026
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Reply from FoundersCard

We’re thrilled to hear we could meet your expectations! Thank you for sharing your experience—we’ve passed along your kind words to the team, and they’ll be delighted. We look forward to continuing to support you and helping you make the most of your FoundersCard benefits.

Rated 5 out of 5 stars

Great Experience!

I have had limited interaction so far after being a member for few weeks but I have been taken care of in a great way. The Founderscard reps have been very responsive about my queries and solved any issues promptly.

January 1, 2026
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Reply from FoundersCard

This is so wonderful to hear, Dinesh! We’ve shared your kind words with the team, and we’re always here if you need anything else. Thank you for being part of our community!

Rated 3 out of 5 stars

I'm older and offerings did not fit…

I'm older and offerings did not fit with my lifestyle.

December 30, 2025
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Reply from FoundersCard

Hi Jerrie. While FoundersCard is designed to offer value to Members of all ages—with over 500 benefits across travel, lifestyle, business, events, and experiences—we understand it may not be the right fit for everyone. Our team is available 24/7 and would be happy to help explore ways to get the most value out of a membership based on your lifestyle, should you be interested.

We appreciate you sharing your feedback and hope to reconnect in the future as we continue to expand and evolve our network of benefits.

Rated 5 out of 5 stars

Ailson was extremely quick to respond…

Ailson was extremely quick to respond and offer a amicable resolve to my inquiry!

December 30, 2025
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Reply from FoundersCard

We’re so glad you shared this, Joe Your feedback has been passed along, and she really appreciates it. Thank you for being a valued Member!

Rated 5 out of 5 stars

They help me with the issues I have

They help me with the issues I have. They have at least one email reply per day. Sometimes 2-3 replies.

January 3, 2026
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Reply from FoundersCard

Thanks for the review! We’re glad our team was able to support you and provide timely responses. If you need any further assistance, please don’t hesitate to reach out—we’re always here to help.

Rated 5 out of 5 stars

Great company and culture. Love it!!!

Great company and culture. It's suits my lifestyle just the way I want it 5 star!!!!!

January 4, 2026
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Reply from FoundersCard

Thank you for the 5-star review! We’re happy to hear that our company, culture, and benefits are a great fit for your lifestyle. We appreciate you being part of the FoundersCard community.

Rated 4 out of 5 stars

Mixed initial introduction to Founders Card

The FoundersCard support desk was excellent in its support and assistance; just a shame that it was necessary to use them in the first place.... They are quite unclear what actual benefits are available with thier basic package, and even when asked, the responses are quite vague.
However, once I had cleared this hurdle I seem to be able to recoup more in benefits than the basic fee - although time will tell how true that turns out to be.

December 26, 2025
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Reply from FoundersCard

Thank you for the thoughtful feedback, Nigel. Our Charter tier provides expanded access to a wide range of travel, lifestyle, and business benefits, including loyalty status upgrades, valuable business credits, and more. Once logged into your account at founderscard.com, you can view full benefit details along with clear instructions on how to redeem each offer. We’re pleased our support team was able to assist and appreciate you sharing your experience. We’re continuing to refine how our benefits are presented to make them clearer and easier to navigate, and we’re glad to hear you’re already finding value in your membership. We look forward to delivering even more over time.

Rated 5 out of 5 stars

The benefits honestly exceeded my expectations

I have been a FoundersCard member for the past two years, and I genuinely enjoy the benefits, especially Hertz Gold and Hilton Gold status for bookings and the perks that come with them. It has made my trips better because I can stay at great hotels with meaningful discounts and also shop with discounts of up to 20 percent. On top of that, their support team is friendly and responsive. Whenever I have a question, they respond quickly and helpfully.

December 28, 2025
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Reply from FoundersCard

Thank you so much for sharing your experience, Tansu! We’re thrilled to hear that you’ve been enjoying your FoundersCard membership, especially the Hertz Gold and Hilton Gold status benefits. It’s great to know these perks have helped enhance your trips. We also truly appreciate your kind words about our support team - providing friendly, responsive service is something we take a lot of pride in. Thanks again for being a Member, and we look forward to continuing to support you in the future.

Rated 5 out of 5 stars

Premium travel opportunities

Provides great access to premium travel opportunities, including elevated status, as promised.

December 30, 2025
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Reply from FoundersCard

Thank you for the kind feedback! We’re glad to hear you’re enjoying the premium travel opportunities and elevated status upgrades available through FoundersCard. We hope you have a wonderful New Year and look forward to providing even more value in 2026.

Rated 5 out of 5 stars

Helpful support team

Helpful support team, helped me handle my request properly and timely.

December 27, 2025
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Reply from FoundersCard

So great to hear! Our team is always happy to help and we appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Fraudulent credit card charge

I had signed up for the Elite Membership when it was first offered two years ago. The discounts offered are not as significant or useful if you do not live in the U.S. I live in Canada. Additionally, I cancelled the membership last year and the company continues to try to charge my credit card for the annual fee.

December 28, 2025
Unprompted review
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Reply from FoundersCard

We’re sorry to hear that FoundersCard didn’t deliver the value you expected, Mayur. We’re continuously working to expand our global offerings and better serve Members worldwide, including those in Canada. While we didn’t see a prior cancellation request on file, we’re glad you connected with our Member Services team, who have since resolved the issue. Your membership has been canceled with a full refund, and a confirmation email has been sent. Please don’t hesitate to reach out if you need anything further.

Rated 5 out of 5 stars

Awesome experience

Great customer service

December 25, 2025
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Reply from FoundersCard

We’re glad to hear it, Sylvester! Thank you for your kind feedback and for being a valued FoundersCard Member.

Rated 5 out of 5 stars

Audi affinity

Audi affinity was delivered very very quickly. The savings of this program are tremendous

December 15, 2025
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Reply from FoundersCard

Thanks for the great feedback, Jun! We’re glad the Audi affinity benefit was delivered quickly and that you enjoyed the savings. We look forward to providing even more value in the future!

Rated 4 out of 5 stars

Fast customer service

December 14, 2025
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Reply from FoundersCard

Thank you for sharing! Providing fast, reliable support is a priority for us, and we’re glad we could deliver.

Rated 5 out of 5 stars

Amazing support team

Amazing support team, great product, have been with them since launch. No regrets in sight!

December 21, 2025
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Reply from FoundersCard

Thank you so much for the kind words, Valentine! We truly appreciate your continued support and are grateful to have you as part of the FoundersCard community since 2022. We look forward to many more years together!

Rated 4 out of 5 stars

For the right price, FoundersCard can be an excellent augmentation for those that don't already have loyalty statuses through other means

For the most part, I have found that FoundersCard provides enough value as a membership to justify renewing each year. Aside from one event that I will describe below, I have not experienced many issues with either my membership or the use of its perks. Although several changes have occurred, including the removal of a few perks that I used frequently, FoundersCard has continued to find ways to offset those changes.

Regarding the issue I experienced recently, I would like to preface this by saying that I understand mistakes can happen. In this case, a mistake was made that caused some inconvenience. However, once I was able to get in touch with the appropriate individual, the issue was resolved promptly.

The issue was related to renewing my membership early, approximately nine days in advance. I believed I was avoiding a potential problem by renewing ahead of time. Unfortunately, renewing early led to a larger issue, which resulted in my account being temporarily suspended even though my membership had already been renewed.

I will have to wait and see how next year’s renewal process goes. Hopefully, it will be a much smoother experience.

November 1, 2025
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Reply from FoundersCard

Thank you for taking the time to share such a thoughtful review, Johnny. We truly appreciate your continued membership and are glad to hear you’ve found ongoing value in FoundersCard, even as some perks evolve. We’re sorry for the inconvenience you experienced with your early renewal—renewing ahead of time should never cause disruption. We appreciate your patience and are glad our team was able to resolve this quickly. Your feedback helps us improve, and we’re committed to making future renewals smoother. Thank you again for being part of the FoundersCard community.

Rated 5 out of 5 stars

Top Tier Customer Service

service was super fast. It seemed that I barely put in a request to replace my lost card before someone pinged me via email and asked to confirm my mailing address.

December 9, 2025
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Reply from FoundersCard

We’re thrilled to hear you had a fast and seamless experience! Thanks for sharing, Edward!

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