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Foundland Reviews 1,134

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TrustScore 5 out of 5

4.9

Store
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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting their high quality and unique selection. Many people were delighted with the prompt delivery and the exquisite packaging, often describing it as a treat to unwrap. The attention to detail in wrapping, often with personalized touches, made the experience feel special and perfect for gifting. However, some customers noted that certain items, such as the Japanese candle set and some dishes, were smaller than anticipated. While still appreciated for their cuteness and quality, these individuals suggested clearer advertising regarding the miniature size of these specific products.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the beautiful, quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the beautiful, high-quality,... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and prompt... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most of this order was plates. It would have been very useful for at least one of the online images of each item to show it being held by a hand, so as to get some intuitive sense of its size. Lik... See more

Rated 5 out of 5 stars

Kept informed, packaged arrived on time, in excellent condition & contents exquisitely wrapped & displayed inside the box. The items are gifts, I was tempted to keep them for myself! Thank you for... See more

Company replied

Rated 5 out of 5 stars

Really lovely, friendly company with beautiful products. I had a stock query and immediately got a reply. My order arrived quickly and was really well packaged. Will definitely use Foundland again!

Company replied

Rated 5 out of 5 stars

A wide range of unique and stylish, high quality products to chose from. Website is easy to use and delivery was quick. The real highlight is the packaging though. I felt like a child on Christmas da... See more

Company replied

Company details

  1. Store
  2. Interior Designer
  3. Outlet Mall

Written by the company

Foundland is a London-based store offering Japanese and Korean gifts, homewares, and design-led finds from around the world.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Derek Jarman's cottage

A beautifully designed and packaged miniature scale model of Derek Jarman's cottage. Easy to follow instructions. Excellent service from Foundland.

August 7, 2023
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Reply from Foundland

Thank you so much!

Rated 5 out of 5 stars

Thank you- great quality

Thank you- great quality, original items, beautifully packed and wrapped and delivered in good time. Perfect unusual gift.

August 6, 2023
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Reply from Foundland

Thank you so much Emma!

Rated 5 out of 5 stars

Excellent online shopping experience

Original, high-quality products with fast shipping and excellent communication. Beautiful presentation upon arrival. Everything together made for a excellent online shopping experience.

July 25, 2023
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Reply from Foundland

Thank you very much!

Rated 5 out of 5 stars

We Love Stationery!

Perfect. They were very appreciated gifts. We love stuff like this so I’ll be back.

August 3, 2023
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Reply from Foundland

Thank you so much Tamzin!

Rated 5 out of 5 stars

Great

Great, interesting and high quality products! love the wrapping. Their customer support is always happy to help. 5-stars!

August 4, 2023
Unprompted review
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Reply from Foundland

Thank you so much Cody!

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service. Love the items they have available too

July 25, 2023
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Reply from Foundland

Thank you so much Jane, we really appreciate your feedback!

Rated 5 out of 5 stars

A lovely gift

My daughter was delighted with the Japanese seeds I bought her. Beautifully packaged and promptly delivered.

July 4, 2023
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Reply from Foundland

Thank you so much Sue!

Rated 5 out of 5 stars

Very interesting website with…

Very interesting website with beautifully packaged goods. Charming hand written note came with purchases too, very special care given to customers

July 2, 2023
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Reply from Foundland

Really kind of you to say Catherine, thank you!

Rated 5 out of 5 stars

Love what they sell and love the service

Foundland sell interesting and different bits and pieces that make great presents - and all so beautifully wrapped when delivered that I didn’t have to re wrap before giving to the recipients! Will definitely be checking their website for future birthdays and Christmas. 😊

July 2, 2023
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Reply from Foundland

Thank you so much Patricia!

Rated 5 out of 5 stars

Very happy

I’m a gardener and adore Derek Jarman’s garden at Prospect Cottage in Dungeness. When I saw the mini model of the house, I had to have it. I’m looking forward to putting it together. The service from Foundland was fantastic.Quick delivery with a lovely personal note/card. Highly recommend.

June 29, 2023
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Reply from Foundland

Thank you so much Karen! We really appreciate you taking the time to give us this lovely feedback.

Rated 5 out of 5 stars

Lovely experience…

The cup and bowl I’ve ordered are lovely. It was very easy to place my order. It was packaged very nicely, arrived promptly with a charming thank you note.

June 25, 2023
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Reply from Foundland

Thank you so much!

Rated 5 out of 5 stars

Beautiful

Beautiful! I was so happy with my bowls and cups , so personal and unique touch - feels so special. The pottery is signed ! Lovely touch with delivery. Hand written note- can’t fault ! Will be buying again ! Thank you 🙏 Quick delivery too.

June 12, 2023
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Reply from Foundland

This was so lovely to read Lindsay, thank you so much!

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