Foundr Reviews 542

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting its speed, friendliness, and the personalized approach. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, especially regarding the valuable resources and coaching programs. However, some customers expressed dissatisfaction with the subscription process, citing issues with automatic renewals and a lack of clarity regarding trial periods and charges. A few people also mentioned difficulties in reaching a live person for support, receiving what they felt were canned responses, or encountering unhelpful representatives when trying to cancel their plans.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and genuine... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its superb quality,... See more

Service

Customers consistently note positive experiences with service, highlighting the value of resources like... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Many customers express frustration over unexpected... See more

Website

People report positive experiences with the website. Many customers praise the abundance of information,... See more

Based on these reviews

Rated 5 out of 5 stars

The Foundr program is perfect for anyone wanting to start an e-comm business. You have access to thousands of resources - videos, small group coaching sessions and the one-on-one coaching is the most... See more

Company replied

Rated 5 out of 5 stars

I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and cours... See more

Company replied

Rated 5 out of 5 stars

I have been loving the private coaching and the entire online platform foundrs has is bomb. The one of one coaching is super helpful and the live trainings have helped me hit the ground running. It's... See more

Company replied


Company details

  1. Media Company

About Foundr

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4.8

Excellent

TrustScore 5 out of 5

542 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Joining a live challenge with Foundr…

Joining a live challenge with Foundr has been a game-changer! They provide an unbelievable amount of value through their free teachings and courses—perfect for anyone looking to kickstart an e-commerce business. The team at Foundr is incredibly knowledgeable and supportive, and their community is full of like-minded, motivated people who are ready to help and cheer you on every step of the way. I can’t recommend them enough for the resources and support they provide to help new entrepreneurs succeed. Don’t hesitate to dive into their challenges; it’s one of the best decisions I’ve made!

October 10, 2024
Unprompted review
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Reply from Foundr

Hey Sugar! Thank you so much for sharing your experience and for your kind words! We’re thrilled to hear that the live challenge has been a game-changer for you. It’s our mission to provide valuable resources and foster a supportive community, so it’s wonderful to know you felt that connection and motivation.

Your recommendation means the world to us, and we’re excited to continue cheering you on as you build your e-commerce business. We’re always here if you need support along the way!

Rated 5 out of 5 stars

Overdelivering Ecommerce Practical Knowledge

Fast precise and complete email response.
Overdelivering in course content and support learning material.
Very good eCommerce challenge delivery.
Very kind communication.

October 18, 2024
Unprompted review
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Reply from Foundr

We appreciate your review, Oscar! Providing excellent service and high-quality content is at the core of what we do, and it’s truly rewarding to see that reflected in your feedback. Thank you so much!

Rated 5 out of 5 stars

Foundr has been the best investment…

Foundr has been the best investment that I have made looking forward to investing in the future. They provide excellent service and are very professional when dealing with people. They are the best company by far and I have no regrets investing in Foundr.

October 18, 2024
Unprompted review
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Reply from Foundr

Thank you so much for your kind words, Gorven! We’re thrilled to hear that you’ve had such a positive experience and consider us the best investment you’ve made.

We're grateful for your trust and look forward to continuing this journey with you!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I’m so excited to start my course with Foundr

October 17, 2024
Unprompted review
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Reply from Foundr

Hey Brit! Thank you for leaving us a 5-star review. Thank you for joining Foundr. Excited to see your success!

Rated 5 out of 5 stars

I signed up to Foundr on one of their…

I signed up to Foundr on one of their promotional adverts on Instagram. I was amazed at how many different courses they have on their platform. They even had a welcome zoom session (which was in the middle of the night because of the time difference) but I didn't mind as I knew it was important.
I have done a few Foundr+ live online summits and they have been full of important information.
I have just signed up to the yearly subscription as I am looking to start an e-commerce site and Conan was great at helping me set up the subscription.

October 17, 2024
Unprompted review
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Reply from Foundr

Hi Sejal! Thank you for taking the time to share your experience with us. We're very happy that you found our summits helpful, and that you've decided to finally subscribe to foundr+.

As a foundr+ student, you have access to all the courses including the future releases! We are working tirelessly to produce more content, and we can't wait to share them with you.

Thank you again for joining our growing community, Sejal! We're here to assist in any way we can.

Rated 5 out of 5 stars

Foundr is the single best platform to…

Foundr is the single best platform to kickstart your entrepreneurial journey or grow your business wherever you are at!
First, you probably noticed that they are really generous with loads of free content through the podcasts, webinars, and free mini courses,
and once you invest in a course, you will be glad you did.
With straight to the point, step by step lessons, well organised and clear course material, approved systems, techniques, templates and copy, learning from successful entrepreneurs, you get everything you can possibly wish for.
I'm so glad I found Foundr to help me build my business, and I'm a huge fan.

Also, by signing up for a free challenge, I got a 14 days trial of the Foundr+ platform. Be assured: before the end of the trial, they sent e-mails to make you aware of the end of the trial, and make it easy for you to unsubscribe and not be charged.
However, once you discover all the invaluable content on the foundr+ platform, it really gives you the motivation and confidence to no longer procrastinate on building your business.
Foundr has your back!

Did I mention the kind, helpful and reactif customer service?
Everything about Foundr is 5 star!
Thanks a lot, Foundr!

Ps: For more evidence I recommend you to listen to the inspiring success stories of Foundr students in the "From Zero to Foundr" podcast series.

October 14, 2024
Unprompted review
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Reply from Foundr

Thank you so much for your review, Johanna! It's rewarding to learn that you've found value in our podcasts, webinars, and step-by-step courses, and it’s great to hear that our tools and resources are helping you confidently build your business.

We’re also glad the 14-day Foundr+ trial has been a motivating experience for you. We designed it to give entrepreneurs like you a solid glimpse into what’s possible with access to our comprehensive resources. It’s great to know that you felt well-informed throughout the process with our email reminders, making everything smooth and stress-free.

Additionally, thank you for recommending the "From Zero to Foundr" podcast series—those student success stories really show what’s possible with the right guidance and mindset!

We can't thank you enough for joining our growing community and we’re excited to continue supporting you as you grow!

Rated 5 out of 5 stars

Awesome content and amazing customer…

Awesome content and amazing customer support!

October 9, 2024
Unprompted review
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Reply from Foundr

Hey Francis! Thank you for taking the time to leave us a review. We truly appreciate your positive feedback about our content and Support Team. Feel free to reach out anytime if you need assistance!

Rated 5 out of 5 stars

Good content and friendly people.

The people behind Foundr are great and their ideas, book, magazine and courses are great. I first came across Foundr at the beginning with their Kickstarter campaign. The people are friendly and when it is required, assistance if prompt and friendly. There are no pushy sales pitches.

October 4, 2024
Unprompted review
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Reply from Foundr

Hey Alexander! Thank you so much for your kind words! We're thrilled to hear that you've been with us since our early Kickstarter days and have enjoyed the content we’ve shared. We always aim to provide a positive experience for our community, and we’re glad that it is reflected in your review.

Rated 5 out of 5 stars

I can start an ecommerce business…

I can start an ecommerce business within just 90days by learning half of the start and scale modules only back to 2022. Is incredible. definitely will continue the course again when time allowed.

September 1, 2024
Unprompted review
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Reply from Foundr

Hi Sally! We're so happy to hear that our course helped you start your ecommerce business so quickly. It's inspiring to know that you were able to achieve so much with just half of the modules.

We're excited to see what you'll accomplish in the future!

Rated 5 out of 5 stars

Excellent ecommerce insights and more.

Excellent ecommerce insights and more.

Very detailed and well produced information.

Totally recommend.

October 1, 2024
Unprompted review
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Reply from Foundr

We're so glad you found our content valuable, Simon! Thanks for taking the time to share your thoughts. We'll keep the insightful content coming!

Rated 5 out of 5 stars

Foundr Is A Family You Want To Be Apart Of!

I don't know where to begin!
I love Foundr. I feel like it's a family filled with nurturing parents, siblings, cousins, and friends.
Foundr nurtures the entrepreneur and feeds our spirits with the nutritious meals - can't forget the desert 😋, of knowledge and wisdom. This fuels us so we can grow up as healthy business owners equipt to serve our customers and clients with our exquisite talents, products, and offers!

I feel at home with Foundr. The education I've gotten from the team is GOLD! You'd be a malnourished entrepreneur soul if you didn't at least taste test what they dish out! I promise you will be delighted and want the full course meals they cook up!

September 22, 2024
Unprompted review
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Reply from Foundr

Thank you so much for sharing this, Candace! We’re truly honored that you feel like Foundr is a nurturing family that fuels your entrepreneurial journey.

We’re beyond grateful to be part of your growth and success, and we can’t wait to continue serving up even more wisdom and value to help you thrive. Thank you for being part of the Foundr family!

Rated 5 out of 5 stars

Excellent & fast communication

Excellent & fast communication, understanding and attentive!

September 18, 2024
Unprompted review
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Reply from Foundr

Hey, Errit! We're thrilled to hear that you found our communication fast and attentive. We're always here to ensure you have the best experience possible, and your feedback means a lot to us! If there's anything else we can assist you with, please don't hesitate to reach out.

Rated 5 out of 5 stars

This is a great course

This is a great course, there is an enormous amount of information and answers are everywhere. There is no way you can start your own online business without it. Also the customer service is exceptional. I should know I have put them through the wringer hahah. Don’t hesitate just go for it and good luck. 🍀

September 9, 2024
Unprompted review
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Reply from Foundr

Thank you so much for your kind words, Sia! We're thrilled to hear that the course has been such a valuable resource for you and that our customer service team was able to support you through the process—no matter the challenge!

We appreciate your trust and wish you continued success!

Rated 5 out of 5 stars

I just started a membership with Foundr…

I just started a membership with Foundr - I am going through the course and feeling lost and overwhelmed. I shall book a 1 on 1 call to see if I can get direction and perhaps a mentoring program as well to build my empire :-) Got good direction from the Trustpilot support team. Thanks, Cheers

September 7, 2024
Unprompted review
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Reply from Foundr

Hi Bruce! Thank you so much for taking the time to leave a review.

It’s understandable to feel a bit overwhelmed when diving into something new, but it sounds like you’re taking all the right steps by booking a 1-on-1 call for personalized guidance. We’re confident that with some direction, you’ll gain the clarity you need to start building your empire.

If you ever need additional support, we’re here for you every step of the way!

Rated 5 out of 5 stars

Very much appreciated



Very much appreciated, genuine people.I did the 5-day challenge—the best free online challenge. They are real heroes.Today, I found out that I had been charged twice for a monthly subscription. I sent an email and received a speedy reply. It turned out that I had mistakenly subscribed with a wrong/non-existent email address initially.Customer service offered me a refund and also cancelled the subscription linked to the "wrong email."I'm very satisfied and learning new things as a total beginner (Alice from Wonderland). 😁 Thank you for what you do!

August 30, 2024
Unprompted review
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Reply from Foundr

Hi Zuzana!

Thank you so much for your kind words and positive review! We're glad you enjoyed the 5-day challenge and that it helped. Our team works hard to ensure every experience is great, and it is wonderful to know our customer service helped you get your subscription problem sorted out promptly and efficiently.

That's great to know that as a beginner, you are learning new things—keep up the good work! If you have any questions or need further assistance, we're here for you anytime. Thank you for being a part of our community! 😊

Rated 5 out of 5 stars

As the names goes

As the names goes , it's more as plotform help any one to Start his/her journey to become a Fonder , butter yet A will Informed and skilled one to achieve and build a business.

August 12, 2024
Unprompted review
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Reply from Foundr

Hi Ahmat! Thank you so much for taking the time to leave us a review. We totally appreciate your feedback :)

Rated 4 out of 5 stars

I've purchased multiple courses

As someone who has purchased multiple Foundr courses, they're great at bringing you from absolute beginner, to professional. The lessons are easy to follow and you really can go at your own pace as you learn the material.

August 6, 2024
Unprompted review
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Reply from Foundr

Thank you so much for your positive feedback, Allan! We're thrilled to know that you find the lessons easy to follow and appreciate the flexibility to learn at your own pace. Your support means a lot to us!

Rated 5 out of 5 stars

Foundr: An Entreprenuerial and Ecommerce Empire Institute!

Do you have an Entrepreneurial Dream and don’t know where to begin?
Foundr is your MUST go-to self-education platform. It is loaded with well-detailed courses to get you on your entrepreneurial and Ecommerce success journey laser-fast.

You will learn from world-renowned experts, first hand. They help you collapse the time of learning these great skills through their collective decades of experience. You will quickly understand what works and what do not work for them so you achieve success faster than they did.

I love how, at the completion of each course, your efforts are validated by gaining a certificate for your learning. Even though I only had a short stay on the platform, I was able to finish 4 courses by Kian G, Rory V, Daymond J, James and Manny. I can truly say that the teachings, insight and knowledge I’ve received were in-depth and transformative. They held nothing back. I have gained new skills that I know how to apply to my business and was certified as well. Hurray :)

I cannot recommend Foundr highly enough. They over-deliver over and over again as promised, and it is worth so much more than the cost of membership. Thank you, Nathan Chan, for this life-transforming work and experience. You are giving people the opportunity and possibility to develop themselves and impact humanity, have a successful and fulfilled life, and be a part of making our world a better place.

It is phenomenal!

The icing on the cake for me is also the excellence of customer service I experienced through contact with Conan, Dianne, Karina, and Pearl.

I am here to stay. I am in the Foundr community and will be back to learning more very soon.

Keep up the amazing work!

Adeola xx

August 2, 2024
Unprompted review
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Reply from Foundr

Hi Adeola,

Thank you for leaving us such an awesome review. Feedback like yours increases our motivation to create more valuable content for our growing community.

We're very happy to know that you have gained new skills and that you loved the experience you had with Foundr. Proud that you finished four courses, and hopefully you can jump back in and complete other Foundr courses in the future!

Furthermore, thank you for sharing your positive words toward our courses and our support rockstars! We're always here for you whenever you have questions or issues.

Wishing you all the best in your entrepreneurial journey, Adeola! To may more success!

Rated 5 out of 5 stars

I'm a new member of Foundr and I'm…

I'm a new member of Foundr and I'm loving the experience so far. Conan has been amazing at explaining the steps. My experience so far is that this course is genuinely valuable.

August 2, 2024
Unprompted review
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Reply from Foundr

Hi Lisa! Great to hear that you're having a great experience with the course and our Support. We're here to support you however we can, so please feel free to reach out if you need assistance.

Rated 5 out of 5 stars

Great Customer Service

I have bought courses and although only working through them when I have needed any help from customer services they have always been able to be kind, friendly and solve all my questions. I feel confident that the company will always try their best to find a solution to any request. Issues are always solved and answered promptly no waiting, or people saying they will get back to you. I have dealt with Karina today and she was a star.

July 30, 2024
Unprompted review
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Reply from Foundr

Hi Elly! Thank you for taking the time to leave us your feedback. It's a pleasure to know that you've had a great experience with our Support Team Member, Karina. We love helping our community, and it's nice having another satisfied customer. If you ever need help with your courses or account, feel free to reach out anytime!

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