Fountains.com Reviews 8

TrustScore 4 out of 5

4.2

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Company details

  1. Garden Center
  2. Swimming Pool Supply Store

Information provided by various external sources

Get Indoor Fountains, Outdoor Fountains and the best overall values on a wide variety of water features call today, Fountains.com


Contact info

  • San Felipe Street 5161, 77056, Houston, United States

  • fountains.com

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Awesome customer service

Ordered a custom metal fountain for my client. Amazing customer service and the price was great. They were helpful in providing spec sheets for my project.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality.

Ordered a $17,000 fountain. Mistakes in manufacturing cost me hundreds more to repair. Now parts are failing after less than 2 years and they won’t help. They use poor vendors and don’t stand behind their products. Be very careful ordering from them.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Best fountains on fountains.com

Fountains.com offers an outstanding education program on fountains. Their engaging courses provide valuable insights into fountain design and maintenance. A top-notch learning experience that exceeded my expectations!

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great work Fountains.com

I have been enjoying my water feature from Fountains for years now, and I am impressed by its durability and low-maintenance design. The materials used are of the highest quality, ensuring that it can withstand the elements without any issues. Great work Fountains.com

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

I am extremely pleased with my purchase and would highly recommend Fountains.com

I was hesitant to purchase an Artistic Fountain online, but Fountains.com made the process easy and stress-free. The fountain arrived in perfect condition and looks even better in person than it did online. The craftsmanship is impressive and it's clear that a lot of attention to detail went into its design. I am extremely pleased with my purchase and would highly recommend Fountains.com to anyone in the market for a high-quality fountain.

April 6, 2023
Unprompted review
Rated 1 out of 5 stars

I spent a little over 30k on two…

I spent a little over 30k on two reflection pool fountains that have never worked correctly yet. Have been though serval lighting issues trying to get the two to sync and work together and now the pump is out on one of them that's only a few months old. They sell for top dollar but use cheap parts

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful fountain and experience

This was an absolutely wonderful experience, all around. The fountain is beautiful, and Bob makes sure you’re prepared for delivery with specific inspection instructions. Bob went above and beyond to help resolve any issues along the way. Great business and beautiful fountains!!!!

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Received excellent service and pricing

Received excellent service in terms of timeliness to my inquiries and follow-up customer service. Definitely recommend this company for attentive customer service and competitive pricing. Thanks Bob!

March 1, 2019
Unprompted review

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