Four Seasons Hotels and Resorts Reviews 67

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

An amazing mini break at this hotel! The four seasons Tower Bridge London. Staff were attentive and friendly.. cocktails were fabulous and the Spa was excellent. I had an afternoon tea which had a f... See more

Rated 5 out of 5 stars

Our new favourite hotel in London. The service from the staff was exceptional they really couldn’t do enough for you. We brought our 2 Pomeranians and they were treated like royalty. Shout out to Ro... See more

Rated 1 out of 5 stars

Criminals! Criminals! They killed my little brother along with their boat and their customers. They fled without giving him assistance! Justice for Keryan! Let's save lives with the Keryan's Pro... See more

Rated 5 out of 5 stars

We try and stay at a Four Seasons any time we travel. They do an excellent job of making our teenagers feel welcome as well. I would like to especially recommend the Four Seasons in Mid-Town Atlanta.... See more

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4.0

Great

TrustScore 4 out of 5

67 reviews

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Rated 5 out of 5 stars

My Favorite Hotels of All Time

I travel a lot. I travel for work and I travel for play. It is my favorite thing to do. I stay in a lot of hotels and that being said, I am a huge fan of the Four Seasons hotels chain. I have a personal goal to stay/visit at all of them (and there are a lot). So far have been lucky enough to stay in New York, San Francisco, Hawaii, Maui, Lana'i, Honolulu, Santa Barbara, Seattle, Prague, Budapest, Tokyo, Kyoto and Florida. So I have some work to do! I just don't have enough vacation time or money.

My favorite FS resort so far is a tie between the Florida resort in Orlando at Disney and the Hualala'i resort on the big island Hawaii which is a beautiful relaxing resort right on the Pacific ocean with sunset views to die for. However, I was married at the Florida resort in a small elopement in 2015 so it holds a special place in my heart and it is a stunning oasis near Disney with a golf course and 4 amazing swimming pools.

My recent two-week stay in Hawaii where I stayed only at Four Seasons resorts and visited all 4 of them was amazing. Consistently great service and luxury all around. Also, since it was a birthday trip for me solo, at each stop I had a nice note from the hotel manager and my travel agent and a birthday treat waiting in my room.

I flew privately on their plane from Hawaii's big island to the resort at Lana'i and the staff were excellent, greeting us at the airport by name and driving us in a shuttle to the opulent oceanside oasis in Lana'i where I later had snorkel cruises and sunset cruise with dolphins.

FS is expensive, VERY expensive. But the service at these hotels cannot be beat. If you forget something, they will bring it you, if you need something they will go and get it. Everything is "my pleasure" and everyone is empowered to make your stay a little bit better on their own. Service is key and I have never had service like this in my life anywhere else.

Employees will endeavor to remember you by name and will remember you at the restaurants and if you have any issues, they will not hesitate to do everything they can to make it better. In Santa Barbara they gave me a little flashlight to keep to walk on the beach in the dark and made suggestions for hikes on my birthday. In Tokyo they met me at the train station and walked me to the nearby hotel. In Seattle they sent vases to my room for the flowers I bought at Pike's place. It goes on and on. Always it's the little things.

If the FS is on your bucket list - don't hesitate. It's worth the splurge as most of the locations are prime. In Prague we stayed in renovated ancient adjoined mansions just steps from the Charles bridge with water views of Prague Castle at breakfast that took my breath away. In Budapest it's another beautiful old building lovingly renovated into a hotel keeping all the old-world charm and details.

But be careful - if you do stay with them they will spoil you so rotten you won't want to stay anywhere else and soon you'll be broke!

January 6, 2020
Unprompted review
Rated 4 out of 5 stars

So Four seasons Langkawi is truly…

So Four seasons Langkawi is truly stunning it’s a piece of paradise. Rooms have that luxurious feel and being a Bill Bensley designed hotel you guarantee luxury. Breakfast was stunning everything you wanted was there. Including champagne!
I’d definitely return but a few areas for improvement would make this perfection. yes food is pretty expensive but it’s grwat quality and tasty. One area for improvement would be despite all the great complimentary water, fruit, fruit at the pool, salads, ice cream was the mini bar. In all the years travelling luxury 5 and 6 star resorts I’ve never opened a mini bar and thought what we’re they thinking. I just believe whatever money you have there’s a value for everything. When a can of soft fizzy drink is 1.6/1.8 ringgit 30p in the local shops then 40 ringgit £8 becomrs a questionable decision. Sadly although tiny issue It wipes every good element away because it beggars belief who would make that decision. especially in a hot climate. And especially when main rival Datai give complimentary non alcoholic mini bar. I think it would make people think twice because on holiday you don’t want to feel someone is openly profiteering. Having less fruit perhaps topped up rather than all new fruit and more reasonable priced soft drinks or complimentary.
The next small improvement would be room allocation procedures. Staff tried very very hard on checkin to convince us we had an upgrade, To an upstairs rooms which at best is the same price but most are cheaper, so when we booked a ground floor partial sea view room with direct access having mobility problems I expected to get that, nope I was convinced to climb the stairs for a rest whilst they found a room, nope!! Nope! Nope! No resting just hard sell to try and make us take the room. No amount of I can’t do stairs sank in until we had to be quite firm. We were then showed to our original room which appeared to have been allocated to someone for a celebration! Flowers on the bed clearly their upgrade was our downgrade to upstairs. This should never happen and starts on the wrong foot, it’s very bad practice and needs addressing, the issue actually is only a few rooms actually have the partial sea views they state, so if they sell too many the only option to keep you happy with a sea view it to send you upstairs and tell you it’s an upgrade, it’s obvious! And we felt the deception instantly. Rooms on ground have outdoor spaces, sunbeds, outdoor jacuzzis, are light and airy and most of all No stairs, upper rooms are darker and there’s limited outdoor space and limited sunshine but are still luxurious just NOT what we chose when comparing hotels, The ground rooms won over the Datai for us.
The adult pool was blissful and the staff were beyond friendly and helpful, that actually can be said for every member of staff from drivers, to waiting staff to house keeping, it’s only one member of staff that made us wary because of the room mis-allocation. Staff are very friendly and ask you questions about your stay and genuinely want to make sure you’re enjoying your time, the remnants of bit of overzealous training seem to leak out with questions of where you will be dining that afternoon or evening, in a longer stay they becomes robotic and seems like there’s a motive to get you eating on site and whether at breakfast, buggy rides to the room, walking about, at the pool it was the question at the top of the list. Yet there’s little around so 99% guarantee residents if hungry are going to eat on site, so less questioning would be much better. At first I found it endearing but every staff member asked and it seemed a bit hard sell. Even when we’d just eaten we were asked what are plans were for the next day.
The beach, the surroundings, the service, the nature is second to none. It has prime location and doesn’t share its beach with other hotels meaning it’s peaceful and exclusive. The children’s pool is calm and has different areas to sunbathe and relax and the adult pool was our favourite place for feeling like the luckiest people in the world. I would not hesitate to return to Four Seasons and see our old friends the family of 15 dusky leaf monkeys!

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Stayed in the Four Seasons Las Vegas in…

Stayed in the Four Seasons Las Vegas in July19. The hotel was an oasis of quality, service and calm in the nightmare that is Las Vegas. Had a super day by the pool with attentive, motivated staff, exceptional service by the check in team and parking valet. Having stayed in two other hotels in Vegas this is the one to beat.

August 6, 2019
Unprompted review
Rated 1 out of 5 stars

Minimal Results

I opted for their youthful regeneration service, and the results were minimal. It did nothing to hide or lighten the lines on my face. My face just got a bit brighter.

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

My favorite hotel

Stayed at the Four Seasons in Vancouver and it was absolutely amazing.. i don't normally write reviews but had to for this experience. Pricey, but worth every penny.

February 27, 2019
Unprompted review
Rated 5 out of 5 stars

This is one outstanding hotel

This is one outstanding hotel. As a business traveler, I've had an opportunity to stay in many brands and levels of hotels. Four Seasons Hotel and Resorts are my first choice - and this is no exception. The hotel ambiance is professional.

August 16, 2017
Unprompted review
Rated 5 out of 5 stars

Fourseasons Miami

Love this place. In downtown but just 15 mins taxi from South Beach. Big rooms, great service, lovely pool, huge gym and 3rd night for free. Same service on South Beach would cost over $1000 a night.

September 3, 2015
Unprompted review
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