I had been looking for a particular ring in a particular size thought I’d seen in on an advert but couldn’t find it on their website. Happily they had a phone number with an actual person on the other... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had been looking online, for some time, for a Tiffany's bangle as a gift for my sister in law, when I came across Foxhills. I had a few questions regarding a particular piece that interested me, and... See more
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Who knew that Jewellers dealt in exquisite fragrance. Following a recent visit to South Africa 's Western Cape I was intoxicated by Cape Islands Summer Vineyard Fragrance and found that Foxhills Jewe... See more
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I just want to say a massive thank you, your customer support and delivery timing was impeccable, honestly by far the best jewellers I have ever dealt with. I can't thank you enough for the incredibly... See more
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Company details
Written by the company
Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.
Contact info
Old Down Estate & Country Park, Foxholes Lane, BS32 4PG, Bristol, United Kingdom
- 07494451882
- info@foxhillsjewellers.com
- foxhillsjewellers.com
4.6
Excellent
501 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Amazing selling process
Sent my jewellery they let me know when received and gave me updates. it got checked then I received the payment within an hour of accepting. Definitely use again.
March 13, 2026
Unprompted review
Reply from Foxhills Jewellers
Hi Sophie,
Many thanks for taking the time to review us. We are pleased to hear you would use us again.
If you are looking to sell any further jewellery, arrange any repairs, cleaning or valuations please get in touch we would be more than happy to help.
Prompt,professional and reliable…
Prompt,professional and reliable service. Would definitely recommend Foxhill Jewellers and would definitely use again.
March 6, 2026
Unprompted review
Reply from Foxhills Jewellers
Hi, Thank you for your purchase and for taking the time to review us. We are pleased to hear you would recommend us and use us again. Should you require any of our services in the future we offer jewellery repairs, Valuations and Jewellery cleaning just get in touch.
Perfect from start to finish
Perfect from start to finish. Ordered on Tuesday delivered on Thursday. Delighted with my ring.
March 5, 2026
Unprompted review
Reply from Foxhills Jewellers
Hi Karen, Thank you for your purchase and for taking the time to review us, we are pleased to hear you are delighted with your ring. Should you require any of our services in the future we also offer jewellery repairs, Valuations and Jewellery cleaning just get in touch.
Great service
Great service. Bracelet arrived beautifully packaged. Thank you.
February 25, 2026
Unprompted review
Reply from Foxhills Jewellers
Hi Jackie, Many thanks for taking the time to review us, if we can assist you in the future with any of your jewellery needs including Cleaning & Repairs of any of your jewellery, please let us know.
Reply from Foxhills Jewellers
Hi Robin, Many thanks for taking the time to review us, if we can assist you in the future with any of your jewellery needs including Cleaning & Repairs of any of your jewellery, please let us know.
Who knew that Jewellers dealt in…
Who knew that Jewellers dealt in exquisite fragrance. Following a recent visit to South Africa 's Western Cape I was intoxicated by Cape Islands Summer Vineyard Fragrance and found that Foxhills Jewellers were suppliers in the UK. I immediately ordered 3 sets of liquid soap, hand cream and room diffuser. They arrive quickly and beautifully packaged. My whole house reminds me of the beautiful Cape of South Africa and my Daughter being a Master of all things wine related has also been indulged with this fabulous fragrance.
February 6, 2026
Reply from Foxhills Jewellers
Hi Jenna, Many thanks for taking the time to review us, we are pleased to hear you love the product, we hope you continue to enjoy the scents.
A fantastic experience
A fantastic experience - thank you!
The team were so helpful and the jewellery was just beautiful. The whole journey from viewing products online, visiting the store, and the smooth transaction, to the gorgeous packaging the bracelet came in was perfect! Can’t thank you enough x
February 6, 2026
Reply from Foxhills Jewellers
Hi Amy, I know this was a special purchase, we are pleased to hear your feedback and we look forward to seeing you again.
We offer Jewellery Cleaning and Repairs so if you need your item made to look like new again once its had some good wear or any of your other jewellery or any repairs please get in touch.
Tiffany Necklace and Bracelet
I purchased a necklace and bracelet fo my daughter for her 21st birthday and wasn’t happy from the outset with the items as they appeared faulty but I was told that was how the were supposed to look.
The necklace broke a few days later and I was told it was my daughters fault I am still waiting for a refund
The communication is poor and unprofessional an they have not took responsibility for the item which was clearly sold faulty
January 9, 2026
Reply from Foxhills Jewellers
Hi Erica,
Thank you for your review.
As previously confirmed, the necklace was not faulty at the time of delivery. You advised us that your daughter had attempted to manipulate the necklace and that it subsequently broke. Based on this information, the damage was not due to a manufacturing defect.
Despite this, and as a gesture of goodwill, we agreed to repair the necklace free of charge. We appreciate that occasionally items can become damaged, and we were happy to offer this solution to resolve the matter amicably.
We would also like to clarify that no fault was raised in relation to the bracelet.
Given that we have honoured the return, agreed to a free repair, and remained responsive throughout, we feel the review left does not fully reflect the actions we have taken to resolve this matter.
We remain committed to providing fair and reasonable customer service and are pleased that we have been able to offer a repair solution which you agreed to prior to leaving your review.
Item was as described
Item was as described. Being a used item, I was a little apprehensive when purchasing, however the condition was like new. Would highly recommend
January 31, 2026
Reply from Foxhills Jewellers
Hi Julie, Thank you for taking the time to review us. We are pleased to hear you had a great experience and would highly recommend us.
Reply from Foxhills Jewellers
Hi Lynsey, Thanks for taking the time to review us, we are pleased to hear you liked the packaging and speedy delivery. Please get in touch should we be able to help with any of your jewellery needs going forwards.
Product perfect
Product perfect, and full experience dealing with this company, excellent. Thank you
January 2, 2026
Unprompted review
Reply from Foxhills Jewellers
Hi, Thank you for taking the time to review us, we are pleased to hear you thought the product was perfect! Please do get in touch should we be able to help you with any of your future jewellery needs :-)
Tiffany necklace was perfect
January 6, 2026
Reply from Foxhills Jewellers
Hi Jacky, Thank you for taking the time to review us, we are pleased to hear the Necklace was perfect! Please do get in touch should we be able to help you with any of your future jewellery needs :-)
Reply from Foxhills Jewellers
Hi Wesley, Thank you for taking the time to review us, we are pleased to hear you thought the product was fantastic! Please do get in touch should we be able to help you with any of your future jewellery needs :-)
Great communication
Great communication , item perfect , lovely packaging would definitely recommend
January 4, 2026
Reply from Foxhills Jewellers
Hi Sara, Thank you for taking the time to review us, we are pleased to hear your item was perfect and liked the packaging. Please do get in touch should we be able to help you with any of your future jewellery needs :-)
Pleasurable experience.
A beautiful gift for my girlfriend at a really competitive price which was effortless to find and order from Foxhills. Delivery was fast and packaged beautifully. Will certainly use this company again.
December 16, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi John, Many Thanks for taking the time to review us, we are pleased to hear you would use us again and it was a fast delivery. Thank you for your order :-)
Excellent service
Excellent service, very helpful and fantastic bracelet! thank you
December 4, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Vikki, Thanks for taking the time to review us, we are pleased to hear you like the bracelet. Please let us know if we can assist you with any of your other jewellery needs going forwards. :-)
I like your reasonable prices
I like your reasonable prices, but wish you put prices on all items of jewellery, because the assistant takes quite a long time looking for the price. Very nice girl.
November 28, 2025
Reply from Foxhills Jewellers
Hi Susan, Thank you for taking the time to review us. Please let us know if we can help you with any of your jewellery needs going forwards :-)
I’m so pleased with my necklace
I’m so pleased with my necklace. Arrived very quickly.
So glad that I brought it.
November 22, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Gill, Thank you for taking the time to review us. We are pleased to hear you received your necklace quickly and were happy with your purchase. Please let us know if we can assist at all with any of your jewellery needs going forwards.
The assistant was very helpfull in…
The assistant was very helpfull in looking up prices of several items. It did take her quite a while to find the prices of individual items while I was in no hurry,I can't help feeling it would have been quicker and more efficient if the items were priced in view on the display cabinets.
November 8, 2025
Reply from Foxhills Jewellers
Hi Norma, Thank you for taking the time to review us and for your feedback. The displays are all being changed for Christmas period and they haven't been finished yet hence the problems with the time it took to find the prices this time. We aim to have this finished soon. We hope to see you instore again soon :-)
Excellent service from start to finish
Excellent service from start to finish, very helpful and updated me every step of the way - highly recommended for selling your jewellery too
November 19, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Nicola, Thank you for taking the time to review us. We are pleased to hear it was a smooth process for you. Please do get in touch should you require our services again.
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