Foxit  Reviews 213

TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

Interface is good. Dislikes: UIs must be closable and NOT interfere with reading text. Many times AI or other parts block text and cannot be removed unless Foxit is closed! (defect in your programming... See more

Company replied

Rated 5 out of 5 stars

Honestly, after googling a signature service I stumbled upon Foxit Esign and it is super rare to say how great and easy Esign is. Didn't know Foxit did signatures since i've been using their free Read... See more

Company replied

Rated 3 out of 5 stars

I bought a new laptop and wanted to add an extra licence. It was impossible and in the end i switched to another pdf software. Your payment and payment renewal process is extremely difficult. Foxit... See more

Company replied

Rated 1 out of 5 stars

So many bugs, including mysterious sign in prompts for Microsoft whenever I open a file on my phone but no help from the tech team. Apparently this isn't a "known" problem so they won't investigate. I... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Foxit is a leading software provider of fast, affordable and secure document solutions. Foxit's mission is to develop innovative document solutions to serve knowledge workers, enterprises and software developers. To learn more about Foxit: Foxit.com facebook.com/foxitsoftware https://www.linkedin.com/company/foxit-corporation/ https://www.youtube.com/channel/UCgh3Bs-EnS4Lwv4Cb96lG_Q


Contact info

3.1

Average

TrustScore 3 out of 5

213 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 91% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

A very good PDF alternative that is let…

A very good PDF alternative that is let down by a prehistoric renew and support process.

June 9, 2026
Unprompted review
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Reply from Foxit

Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:

https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl

The Foxit Team

Rated 4 out of 5 stars

Useful and easy functions, but printing issues

The functions are easy to find in the menus and easy to use. The various functions for cropping, rotating, adding and deleting pages, and the text functions are useful and convenient.
However, many documents print as gibberish, whereas the same documents print well with another pdf reader, so I don't use the foxit for printing anymore.

June 9, 2026
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 5 out of 5 stars

Awesome Signature service

Honestly, after googling a signature service I stumbled upon Foxit Esign and it is super rare to say how great and easy Esign is. Didn't know Foxit did signatures since i've been using their free Reader for almost a decade now. I reached out to support for a simple question and their automated system gave me an answer in 2 seconds that worked. They mention phone support is available 24/7 so at least thats peace in mind if I need a human to assist!

June 5, 2026
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 5 out of 5 stars

It does what it is supposed to do.

It does what it is supposed to do.

It does not shake you down for money the way Adobe Acrobat does.

It does not come bundled with the godawful McAfee anti virus package the way Adobe often is.

In other words, Foxit is an honest program that does not contaminate your computer with junk and does not nickel and dime you for more payments.

June 16, 2025
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 4 out of 5 stars

It's very expensive for my use (times…

It's very expensive for my use (times two - one for me one for spouse, since there's no family plan). $25 a month! If you have heavy use needs, it's probably easier to swallow. But no other software offers the basic needs I have any cheaper. So it's a matter dealing with it. Good product. Solid, few issues, which is unusual and great!

June 5, 2026
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 4 out of 5 stars

Great for snapping pictures and quick…

Great for snapping pictures and quick use.
Applying jpg could be simpler and drawing edits in the PDF is bulky. Smoother process would be nice. I don't mind the subscription price at all. An upgrade might be in order.

June 9, 2026
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 5 out of 5 stars

Switched to Foxit over a year ago and…

Switched to Foxit over a year ago and hands down it is a better application and offers more for less then Adobe. Thank you!

June 9, 2026
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 2 out of 5 stars

Good product - TERRIBLE SUPPORT - LOOKING TO SWITCH

I like the product. It generally works well. However, I've had a terrible support experience. I opened a ticket, was assigned a person, they reached out to me once but since then I've had to reach out to check on status every single time. Nothing at all has been done on the ticket for around two months. It's terrible!! I hate working with a company who has terrible support. I will look to figure out a different product to use over the next year and will tell others that your support is terrible.

May 15, 2026
Unprompted review
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Reply from Foxit

Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:

https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl

The Foxit Team

Rated 3 out of 5 stars

Works well but way too expensive for…

Works well but way too expensive for the amount I need it

May 1, 2026
Unprompted review
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Reply from Foxit

Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:

https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl

The Foxit Team

Rated 5 out of 5 stars

Foxit works great when you learn how to…

Foxit works great when you learn how to open edit features.

June 9, 2026
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 5 out of 5 stars

Just as great as main brands, at a fraction of the price!

I have enjoyed the benefits of FoxIT Pro for a few years now and get the same robust features as Acrobat at a lower price. It's also great to not have all the background fluff the Adobe uses and drains from my system, even when not using their product.

June 9, 2026
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 5 out of 5 stars

I have had foxit for years as my PDF…

I have had foxit for years as my PDF reader. I'm finding the cost of the suite is prohibitive for the amount of use. I plan on cancelling the yearly subscription in 2027, amount of usage not worth the $$.

December 9, 2025
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 2 out of 5 stars

Solid product, but licensing is onerous and difficult to manage

Although the product is solid, the licensing is overly restrictive and difficult to manage. Unlike other subscription products, this product requires a license for each and every device. Even though I only use one device at time, I have to pay for 3 licenses to use on all devices. Ridiculous. And, the licensing portal is absolute trash and very difficult to manage for multiple users, especially for adding multiple licenses on a single user. Probably, my least favorite Saas to manage.

June 9, 2026
Unprompted review
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Reply from Foxit

Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:

https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl

The Foxit Team

Rated 2 out of 5 stars

Clumsy product

Clumsy product. Gives update notification and will not update (app closed or open). Menu commands at times not traditional resulting in learning in the middle of using the app. Ok to replace more expensive Adobe and better than many noxious pdf apps. In the end, would love to have Adobe, but not the Adobe price. This will do until then.

June 1, 2026
Unprompted review
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Reply from Foxit

Thank you for sharing your feedback. We're sorry to hear that your experience with Foxit did not meet expectations. We'd like the opportunity to learn more so our team can better understand what you're experiencing. If you're open to it, please fill out this form and a member of our team will contact you:

https://forms.office.com/pages/responsepage.aspx?id=5DszEH5q40GicsKhFiXyPq1loDJTgcpOnLvVVNijFVJURjI3UVhPTVZXUENVMlNIWThFSE83ME9MUi4u&route=shorturl

The Foxit Team

Rated 4 out of 5 stars

Foxit Tool is fully featured

Foxit Tool is fully featured and has most of the attributes we require.

June 9, 2026
Unprompted review
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Reply from Foxit

Thank you for taking the time to share your feedback. We appreciate your trust and are grateful to have you as part of the Foxit community.

The Foxit Team

Rated 1 out of 5 stars

Bad information from customer service ruined my program.

I had used up my 3 activation keys since purchasing the PhantomPDF software. I had used the program to put a user license on my e-book, to prevent copying and printing.

I needed a new activation key because I had been running it on Windows 7, and wanted to transfer it to my newer Windows 11, So, after calling a Foxit rep to inquire if it would work on Windows 11, she said yes, and sent me a new activation key, and she deactivated the program on Win 7. But after I installed it on Win 11, I found that the program didn't work on Win 11. I now had no working program. So, I called back, and the other rep told me it wouldn't work on Win 11, and I was basically up a creek without a paddle, and had to purchase a yearly or perpetual license ($209) if I didn't want the yearly license. Had I known this I would have kept using it on Windows 7. For a program that has very expensive licensing options, this resulted in a very negative review of Foxit. I will never use any of their programs again.

Exploring other options, I discovered I could do almost everything I needed to do in Foxit, by instead using the free LibreOffice office suite with the same security properties (no copying or printing). That was done by opening LibreOffice, selecting LibreOffice Draw, opening my PDF in LibreOffice Draw, then selecting from the menu, File > Export As> Export as PDF. This brings up a dialog box called PDF Options. From there you can add a password to secure either the whole document or to secure certain properties by preventing copying or printing.

I am finding so many companies like Adobe and Foxit and NCH and others who are trying to milk every dollar than can from consumers. Thankfully, there are many other options using open source software, or some companies that still offer perpetual licenses for a reasonable fee.

June 4, 2026
Unprompted review
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Reply from Foxit

Dear Jeffrey,

Thank you for your feedback. We're sorry to hear about your experience. If you’re open to it, please connect with us via: https://kb.foxit.com/s/submit-a-case and a member of our team will follow up with you directly.

Best,

The Foxit Team

Rated 1 out of 5 stars

Make sure to read the fine print

Make sure to read the fine print. I signed up expecting a monthly subscription, but it turned out to be an annual license disguised as a regular monthly plan. Customer service couldn’t have cared less. Extremely deceptive business practice. I will never do business with them again or with any company associated with them.

May 22, 2026
Unprompted review
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Reply from Foxit

Thank you for your feedback. We're sorry to hear about your experience. Our annual plans are clearly labeled throughout the purchase process. We strive to make our pricing as transparent as possible and regret that this was not your impression. We also appreciate your comments regarding customer support and will share them with our team for review. If you’re open to it, please connect with us via: https://kb.foxit.com/s/submit-a-case and a member of our team will follow up with you directly.

The Foxit Team

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this company, especially dealing with Engineer Adnan. From the beginning, there was a lack of professionalism and clear communication. Commitments were made but not fulfilled, timelines were not respected, and overall coordination was very poor.

The quality of work did not meet expectations, and there were multiple issues that required follow-up, wasting both time and money. Instead of taking responsibility, the company showed a careless attitude toward resolving problems.

I would strongly advise others not to waste their time or money with this company. There are many better and more reliable service providers available in the market.

Very unprofessional service and poor management. Not recommended at all.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Service

Terrible Service, theives!

They keep charging me for a service that I've stopped using 5 months ago! They claim that I've signed up for yearly contract but paying monthly (how phishy!!)

I had to lock my credit card entirely just to not let them capture more money as I do with any scammers.

DO NOT USE THEIR SERVICES, THEY ARE BUNCH OF THEIVES WHO LOOK FOR JUST STEALING MONEY.

April 5, 2026
Unprompted review
Foxit  logo

Reply from Foxit

Thank you for your feedback. We're sorry to hear about your experience. Our annual plans are clearly labeled throughout the purchase process. We strive to make our pricing as transparent as possible and regret that this was not your impression. If you’re open to it, please connect with us via: https://kb.foxit.com/s/submit-a-case and a member of our team will follow up with you directly.

The Foxit Team

Rated 1 out of 5 stars

Diese Plattform macht es einen richtig…

Diese Plattform macht es einen richtig schwer seinen Account zu löschen. Mir ist es nicht gelungen und wenn man die Email auf deren Seite (salesatfoxit.com) benutz, bekommt man folgende Antwort: Dear Users,
Thank you for contacting Foxit Software.
The email address you used is no longer supported.
We have improved our support process to serve you better.
For assistance, please refer to the following instructions.
Visit kb.foxit.com to submit a ticket and explore helpful Knowledge base articles.
Try our new AI Chatbot for instant solutions.
We’re here to resolve your issues quickly and efficiently. Thank you for your understanding! Zudem kann man sich auch nich an den AI Chatbot wenden, der kümmert sich auch nicht darum. Hat jemand eine Ideee?

March 12, 2026
Unprompted review
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Reply from Foxit

Thank you for your feedback. Please connect with us via: https://kb.foxit.com/s/submit-a-case and a member of our team will follow up with you directly.

The Foxit Team

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