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Company details

  1. Gaming service Provider

Written by the company

Hızlı ve çözüm odaklı çalışan benzersiz müşteri hizmetlerine kendimizi adadık. FOXNGAME’de sıradan iş arkadaşlarından çok daha fazlasıyız; oyun için aynı tutkuyu paylaşıp benzer düşünen profesyonel bir ekibiz. Sinerjiyi teşvik eden, mükemmelleşme özgürlüğü sağlayan destekleyici ve açık bir çalışma ortamında, Türkiye’nin dört bir yanında ki oyuncular için video oyunları ile hizmet ve araçlarına en kolay erişimi sağlıyoruz. Gücümüzü kullanıcı dostu olma, iş süreçlerimizdeki hızlılık ve uygun satıcı fiyatlandırmadan alıyoruz. Kullanıcıların olumlu yorum ve puanlamaları bunun en iyi kanıtıdır. Sipariş öncesi ürünler hakkında bilgi alabilir, sipariş sonrası teslimat süreci ve hatta kurulum için 7/24 uzman canlı destek ekibimizle iletişime geçebilirsiniz. Foxngame Müşteri Hizmetleri


Contact info

  • ADALET MAHALLESİ, MANAS BULVARI, FOLKART TOWERS BLOK NO.47/B İÇ KAPI NO. 2601 BAYRAKLI-İZMİR, 35000, İzmir, Turkey

  • info@foxngame.com
  • foxngame.com

1.8

Poor

TrustScore 2 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid this seller!

I ve paid for a Conan Exhile key on Kinguin that was already used, those guys made me wait 4 days telling me that they was going to see what was theproblem with their supplier after asking me for many pictures from the account where the key was used. They kept saying the same thing and even sometimes doing a copy/paste of their sentence in our discussion to resolve the problem. 4 days to get a working key for a game that you bought from them withotu any success is too much. They really handle their customers poorly. avoid them!

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM.
Bought an Epic Games account on Kinguin from this HORRIBLE SCAMMER seller FOXNGAME, worked fine for about a year, then suddenly got taken back by the original owner. Lost access completely and can’t recover it.
Basically paid for something I never truly owned. Would not recommend buying accounts here.

March 21, 2026
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hello, you are provided with complete account information, and all the necessary details to change the account information are also sent to you. Changing the account information and ensuring its security is up to you. We cannot take back the accounts we sell; it's much less troublesome to create a new account instead :)

Rated 1 out of 5 stars

Scammers

Scammers
Bought through kinguin and have been waiting for a game for longer than yous say I should give me my game or my money

March 22, 2026
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hello, your order appears to have been delivered. We do not agree with this review.

Rated 3 out of 5 stars

Took 24 minutes to get the info

Took 24 minutes to get the info, I was quite confused why it didn’t say the account details on kinguin. It had the link to this website which makes you was 5-30 minutes. I did eventually get it no problem so it’s legit-ish. I bought sleeping dogs from kinguin.net

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a fortnite account from them…

I bought a fortnite account from them and I've been waiting for it to be completed for several hours now. I haven't received an email or password for the new account. It still says processing. And they don't respond to emails.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Had to wait half a day for my Epic Games account with Hitman WOA.
Half year later I get locked out because they seem to have filed an account recovery procedure with Epic using information that I could not access (like official first & last name and place of residence they used when creating the account). Now I can't fight it.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Been waiting on a account for like 2…

Been waiting on a account for like 2 hours when the thing says 5-30min

July 15, 2025
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hello, sometimes there may be disruptions due to heavy order situations or server problems of the platforms, but your order is definitely completed within 24 hours. When creating an order, the information that it may take up to 24 hours is available on the platforms where you make the purchase.

Rated 1 out of 5 stars

Bought a key to a game thats been…

Bought a key to a game thats been alerady activated, but then asking me for senitive account details for key replacement, i refused and bought another but working key from other but this time good seller, not recommended.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

i bougth 3 keys from the company and…

i bougth 3 keys from the company and when i was going to put all the 3 codes in it was not real, they refuse to give me 3 new real codes or my money back so im going for legal charges againts these guys!! DO NOT BUY FROM THEM

July 1, 2025
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hello, first of all we are sorry for your negative experience. However, we need your order number so we can check it. Did you buy from our official website or from marketplaces? All products in our store are official and invoiced, there is no sale of faulty or counterfeit products in any way. Please send an e-mail to info@foxngame.com and provide us with your order number and screenshots of the error you received.

Rated 1 out of 5 stars

Avoid This Seller – Misleading Products and Dishonest Delivery

I strongly advise against buying anything from Foxngame. I purchased what was listed as a 12-month Xbox Game Pass Core subscription, expecting a standard activation key that I could redeem on my own Xbox account — just like every other reputable digital store provides.

Instead, I was sent login credentials to a fake Microsoft account created by the seller under a fabricated identity. The subscription was pre-applied to that account, which made it completely unusable for me. I was never warned clearly that this was how the product would be delivered.

Worse still, the delivery flow is designed to deceive: the Kinguin inventory shows a “Show key” button, further suggesting I was getting a proper redemption code. Instead, it redirected me to an external site that simply handed over fake credentials.

When I complained, the seller refused to help or issue a refund. They closed the case without acknowledging that the product was misleading, unusable, and totally out of line with how digital subscriptions are normally sold. They showed zero accountability, even though I never used the product and flagged the issue immediately.

Foxngame is not trustworthy. Their methods are shady, their listings lack transparency, and they clearly rely on fine print to justify unethical practices. Stay far away.

April 4, 2025
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hi, when you buy an account, you will see about 3 warnings on the product's own page that this is an account and after the purchase, before you press the button to show product information, you accept that this is an account and display the product information. Unfortunately, refunds are not possible on products with a countdown because they are created on demand.

Rated 1 out of 5 stars

I bought test drive unlimited solar…

I bought test drive unlimited solar crown xbox acount on 03 28 2025 but the acount was banned on 03 25 2025

March 28, 2025
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hi, I see that the issue has already been resolved, but if you are still experiencing an issue or are not happy with the status, please send an email to info@foxngame.com and share a screenshot of the error or status you are receiving.

Rated 1 out of 5 stars

aholes stole hl alyx from me

January 2, 2025
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hi, I see that the issue has already been resolved, but if you are still experiencing an issue or are not happy with the status, please send an email to info@foxngame.com and share a screenshot of the error or status you are receiving.

Rated 1 out of 5 stars

Bs seller

Still havent got what purchased its prolly a scam imma refund in 2 hours if still not gotten, It seems like im not the only one

December 19, 2024
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hi, I see that the issue has already been resolved, but if you are still experiencing an issue or are not happy with the status, please send an email to info@foxngame.com and share a screenshot of the error or status you are receiving.

Rated 1 out of 5 stars

Very bad Service

Very bas service. I order itunes code. No codes received and they forgot about me until i contacted them. Not recommended

October 16, 2024
Unprompted review
FOXNGAME logo

Reply from FOXNGAME

Hello, I see that you have an order history of more than 1000 USD. We do not believe that the not recommended part is true. Your payments are usually checked and finalized within 2-15 minutes. After your payment is approved, your order is created. The products are automatically delivered from stock. In some cases, our system may hold your payments for security purposes in back-to-back payments. There is no such thing as "forgetting", because such a situation is impossible in our website software, if there is any pending order, our employees focus on the order immediately. It is very easy to contact us. We have a 24/7 live support service and a ticket system, and you can also reach us by e-mail.

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